Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 455773 | 6579 | 7/19/2021 8:50:46 AM | 7/19/2021 8:50:49 AM | IVR call: balance | Received call for balance for account 20149755 undefined | 7 | 2 | 5701 | 78 | 78 | 7/19/2021 8:50:49 AM | ||||||||||||||||||||||||||||||
| 455770 | 7/19/2021 8:49:54 AM | 7/19/2021 8:49:55 AM | IVR call:$671 | Received call for $1365 for account undefined | 7/19/2021 8:49:55 AM | ||||||||||||||||||||||||||||||||||||
| 455767 | 8128 | 7/19/2021 8:49:46 AM | 7/19/2021 8:49:47 AM | IVR call: balance | Received call for balance for account 10048578 undefined | 7 | 2 | 7154 | 78 | 78 | 7/19/2021 8:49:47 AM | ||||||||||||||||||||||||||||||
| 455763 | 7/19/2021 8:49:21 AM | 7/19/2021 8:49:22 AM | IVR call:$670 | Received call for $1364 for account undefined | 7/19/2021 8:49:22 AM | ||||||||||||||||||||||||||||||||||||
| 455758 | 8128 | 7/19/2021 8:46:30 AM | 7/19/2021 8:47:02 AM | IVR call: statement | Received call for statement for account 10048578 sent message: 1093 | 8 | 2 | 7154 | 79 | 79 | 7/19/2021 8:47:02 AM | 116822 | |||||||||||||||||||||||||||||
| 455737 | 8127 | 7/19/2021 8:43:30 AM | 7/19/2021 8:43:32 AM | IVR call: balance | Received call for balance for account 20336811 undefined | 7 | 2 | 7153 | 78 | 78 | 7/19/2021 8:43:32 AM | ||||||||||||||||||||||||||||||
| 455730 | 8126 | 7/19/2021 8:42:00 AM | 7/19/2021 8:42:01 AM | IVR call: balance | Received call for balance for account 20375514 undefined | 7 | 2 | 7152 | 78 | 78 | 7/19/2021 8:42:01 AM | ||||||||||||||||||||||||||||||
| 455725 | 8125 | 7/19/2021 8:40:59 AM | 7/19/2021 8:41:00 AM | IVR call: balance | Received call for balance for account 10346523 undefined | 7 | 2 | 7151 | 78 | 78 | 7/19/2021 8:41:00 AM | ||||||||||||||||||||||||||||||
| 455721 | 8124 | 7/19/2021 8:39:52 AM | 7/19/2021 8:39:55 AM | IVR call: balance | Received call for balance for account 10032407 undefined | 7 | 2 | 7150 | 78 | 78 | 7/19/2021 8:39:55 AM | ||||||||||||||||||||||||||||||
| 455710 | 6515 | 7/19/2021 8:35:59 AM | 7/19/2021 8:35:59 AM | IVR call:$669 | Received call for $1363 for account 10343033 | 5634 | 7/19/2021 8:35:59 AM | ||||||||||||||||||||||||||||||||||
| 455709 | 8123 | 7/19/2021 8:34:50 AM | 7/19/2021 8:34:52 AM | IVR call: balance | Received call for balance for account 10347074 undefined | 7 | 2 | 7149 | 78 | 78 | 7/19/2021 8:34:52 AM | ||||||||||||||||||||||||||||||
| 455692 | 7/19/2021 8:28:22 AM | 7/19/2021 8:28:22 AM | IVR call:$668 | Received call for $1362 for account undefined | 7/19/2021 8:28:22 AM | ||||||||||||||||||||||||||||||||||||
| 8122 | 7/19/2021 8:26:40 AM | 7/19/2021 8:26:46 AM | 2 | [{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-07-19T08:28:22.643Z"}] | 194 | ||||||||||||||||||||||||||||||||||||
| 455678 | 7/19/2021 8:25:02 AM | 7/19/2021 8:25:02 AM | IVR call:$667 | Received call for $1361 for account undefined | 7/19/2021 8:25:02 AM | ||||||||||||||||||||||||||||||||||||
| 455675 | 7/19/2021 8:24:11 AM | 7/19/2021 8:24:11 AM | IVR call:$666 | Received call for $1360 for account undefined | 7/19/2021 8:24:11 AM | ||||||||||||||||||||||||||||||||||||
| 455661 | 8120 | 7/19/2021 8:21:27 AM | 7/19/2021 8:21:29 AM | IVR call: balance | Received call for balance for account 10038695 undefined | 7 | 2 | 7147 | 78 | 78 | 7/19/2021 8:21:29 AM | ||||||||||||||||||||||||||||||
| 455663 | 8121 | 7/19/2021 8:21:08 AM | 7/19/2021 8:21:10 AM | IVR call: balance | Received call for balance for account 10403616 undefined | 7 | 2 | 7148 | 78 | 78 | 7/19/2021 8:21:10 AM | ||||||||||||||||||||||||||||||
| 455646 | 8120 | 7/19/2021 8:17:24 AM | 7/19/2021 8:17:25 AM | IVR call:$665 | Received call for $1359 for account 10038695 | 7147 | 7/19/2021 8:17:25 AM | ||||||||||||||||||||||||||||||||||
| 455636 | 6993 | 7/19/2021 8:13:21 AM | 7/19/2021 8:13:58 AM | IVR call: statement | Received call for statement for account 20167923 sent message: 1092 | 8 | 2 | 6091 | 79 | 79 | 7/19/2021 8:13:58 AM | 116821 | |||||||||||||||||||||||||||||
| 455629 | 8119 | 7/19/2021 8:09:09 AM | 7/19/2021 8:09:12 AM | IVR call: balance | Received call for balance for account 10359994 undefined | 7 | 2 | 7146 | 78 | 78 | 7/19/2021 8:09:12 AM |