Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 456480 | 8162 | 7/19/2021 2:12:50 PM | 7/19/2021 2:12:52 PM | IVR call: balance | Received call for balance for account 10075217 undefined | 7 | 2 | 7184 | 78 | 78 | 7/19/2021 2:12:52 PM | ||||||||||||||||||||||||||||||
| 456446 | 8161 | 7/19/2021 1:52:51 PM | 7/19/2021 1:52:53 PM | IVR call: balance | Received call for balance for account 10406074 undefined | 7 | 2 | 7183 | 78 | 78 | 7/19/2021 1:52:53 PM | ||||||||||||||||||||||||||||||
| 456443 | 8160 | 7/19/2021 1:51:31 PM | 7/19/2021 1:51:33 PM | IVR call: balance | Received call for balance for account 10247795 undefined | 7 | 2 | 7182 | 78 | 78 | 7/19/2021 1:51:33 PM | ||||||||||||||||||||||||||||||
| 456417 | 8159 | 7/19/2021 1:43:17 PM | 7/19/2021 1:43:19 PM | IVR call: balance | Received call for balance for account 10009066 undefined | 7 | 2 | 7181 | 78 | 78 | 7/19/2021 1:43:19 PM | ||||||||||||||||||||||||||||||
| 456381 | 8158 | 7/19/2021 1:26:43 PM | 7/19/2021 1:26:45 PM | IVR call: balance | Received call for balance for account 10389022 undefined | 7 | 2 | 7180 | 78 | 78 | 7/19/2021 1:26:45 PM | ||||||||||||||||||||||||||||||
| 456369 | 8157 | 7/19/2021 1:21:50 PM | 7/19/2021 1:22:09 PM | IVR call: statement | Received call for statement for account 10182785 sent message: 1107 | 8 | 2 | 7179 | 79 | 79 | 7/19/2021 1:22:09 PM | 116836 | |||||||||||||||||||||||||||||
| 8154 | 7/19/2021 1:13:49 PM | 7/19/2021 1:13:51 PM | 2 | 7176 | [{"op":"R","uid":"36","un":"nomaromad","dt":"2021-07-19T13:13:51.120Z"}] | 36 | |||||||||||||||||||||||||||||||||||
| 456348 | 8156 | 7/19/2021 1:12:35 PM | 7/19/2021 1:13:03 PM | IVR call: statement | Received call for statement for account 10021531 sent message: 1106 | 8 | 2 | 7178 | 79 | 79 | 7/19/2021 1:13:03 PM | 116835 | |||||||||||||||||||||||||||||
| 8155 | 7/19/2021 1:09:51 PM | 3/28/2022 7:25:06 AM | revers refuse 202105& 202106 | revers refuse 202105& 202106<br><b>Journal Number</b>: [518170]<div><br></div><div><b>RESPONSE QRC</b>: Reverse Refuse 202105-202106,Journal {518170} Authorized</div> | 27 | 3 | 7177 | 17 | 2 | 23 | 4 | 53 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-07-19T13:08:43.697Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-12T09:31:46.319Z"}] | 4 | 119 | 230 | 3/28/2022 7:25:06 AM | 17 | 230 | ||||||||||||||||||||||
| 456324 | 8154 | 7/19/2021 12:57:46 PM | 7/19/2021 12:57:48 PM | IVR call: balance | Received call for balance for account 20072196 undefined | 7 | 2 | 7176 | 78 | 78 | 7/19/2021 12:57:48 PM | ||||||||||||||||||||||||||||||
| 456322 | 8153 | 7/19/2021 12:57:22 PM | 7/19/2021 12:57:57 PM | IVR call: statement | Received call for statement for account 20122249 sent message: 1105 | 8 | 2 | 7175 | 79 | 79 | 7/19/2021 12:57:57 PM | 116834 | |||||||||||||||||||||||||||||
| 456318 | 8152 | 7/19/2021 12:54:35 PM | 7/19/2021 12:55:08 PM | IVR call: statement | Received call for statement for account 10341849 sent message: 1104 | 8 | 2 | 7174 | 79 | 79 | 7/19/2021 12:55:08 PM | 116833 | |||||||||||||||||||||||||||||
| 456309 | 8151 | 7/19/2021 12:50:22 PM | 7/19/2021 12:50:25 PM | IVR call: balance | Received call for balance for account 10267435 undefined | 7 | 2 | 7173 | 78 | 78 | 7/19/2021 12:50:25 PM | ||||||||||||||||||||||||||||||
| 456302 | 8151 | 7/19/2021 12:48:08 PM | 7/19/2021 12:48:08 PM | IVR call:$676 | Received call for $1370 for account 10267435 | 7173 | 7/19/2021 12:48:08 PM | ||||||||||||||||||||||||||||||||||
| 456293 | 8150 | 7/19/2021 12:45:06 PM | 7/19/2021 12:45:32 PM | IVR call: meter-reading | Received call for meter-reading for account 10283425 Meter reading: [0423938] Meter type: [water] | 10 | 2 | 7172 | 81 | 81 | |||||||||||||||||||||||||||||||
| 456286 | 8150 | 7/19/2021 12:39:50 PM | 7/19/2021 12:39:51 PM | IVR call:$675 | Received call for $1369 for account 10283425 | 7172 | 7/19/2021 12:39:51 PM | ||||||||||||||||||||||||||||||||||
| 456234 | 6726 | 7/19/2021 12:17:11 PM | 7/19/2021 12:17:13 PM | IVR call: balance | Received call for balance for account 10387408 undefined | 7 | 2 | 5846 | 78 | 78 | 7/19/2021 12:17:13 PM | ||||||||||||||||||||||||||||||
| 456218 | 8149 | 7/19/2021 12:08:31 PM | 7/19/2021 12:08:32 PM | IVR call: balance | Received call for balance for account 10381171 undefined | 7 | 2 | 7171 | 78 | 78 | 7/19/2021 12:08:32 PM | ||||||||||||||||||||||||||||||
| 456210 | 8147 | 7/19/2021 12:05:23 PM | 7/19/2021 12:05:25 PM | IVR call: balance | Received call for balance for account 10423223 undefined | 7 | 2 | 7169 | 78 | 78 | 7/19/2021 12:05:25 PM | ||||||||||||||||||||||||||||||
| 456206 | 5176 | 7/19/2021 12:04:57 PM | 7/19/2021 12:04:58 PM | IVR call:$674 | Received call for $1368 for account 10392421 | 4359 | 7/19/2021 12:04:58 PM |