Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 458504 | 8264 | 7/21/2021 11:38:38 AM | 7/21/2021 11:38:40 AM | IVR call: balance | Received call for balance for account 10285676 undefined | 7 | 2 | 7272 | 78 | 78 | 7/21/2021 11:38:40 AM | ||||||||||||||||||||||||||||||
| 458503 | 8263 | 7/21/2021 11:38:06 AM | 7/21/2021 11:38:08 AM | IVR call: balance | Received call for balance for account 10285675 undefined | 7 | 2 | 7271 | 78 | 78 | 7/21/2021 11:38:08 AM | ||||||||||||||||||||||||||||||
| 458502 | 8262 | 7/21/2021 11:36:12 AM | 7/21/2021 11:36:32 AM | IVR call: meter-reading | Received call for meter-reading for account 10247321 Meter reading: [4129] Meter type: [water] | 10 | 2 | 7270 | 81 | 81 | |||||||||||||||||||||||||||||||
| 458500 | 8124 | 7/21/2021 11:35:31 AM | 7/21/2021 11:35:56 AM | IVR call: statement | Received call for statement for account 10032407 sent message: 1146 | 8 | 2 | 7150 | 79 | 79 | 7/21/2021 11:35:56 AM | 116875 | |||||||||||||||||||||||||||||
| 458495 | 8261 | 7/21/2021 11:29:35 AM | 7/21/2021 11:29:58 AM | IVR call: statement | Received call for statement for account 10369936 sent message: 1145 | 8 | 2 | 7269 | 79 | 79 | 7/21/2021 11:29:58 AM | 116874 | |||||||||||||||||||||||||||||
| 8260 | 7/21/2021 11:03:42 AM | 7/21/2021 11:03:53 AM | 2 | 7268 | [{"op":"R","uid":"28","un":"samanthaj","dt":"2021-07-21T11:03:46.317Z"},{"op":"R","uid":"28","un":"samanthaj","dt":"2021-07-21T11:03:47.914Z"},{"op":"R","uid":"28","un":"samanthaj","dt":"2021-07-21T11:03:54.638Z"}] | 28 | |||||||||||||||||||||||||||||||||||
| 458444 | 8259 | 7/21/2021 10:45:42 AM | 7/21/2021 10:46:01 AM | IVR call: statement | Received call for statement for account 10182991 sent message: 1144 | 8 | 2 | 7267 | 79 | 79 | 7/21/2021 10:46:01 AM | 116873 | |||||||||||||||||||||||||||||
| 458443 | 8259 | 7/21/2021 10:45:00 AM | 7/21/2021 10:45:02 AM | IVR call: balance | Received call for balance for account 10182991 undefined | 7 | 2 | 7267 | 78 | 78 | 7/21/2021 10:45:02 AM | ||||||||||||||||||||||||||||||
| 458416 | 5007 | 7/21/2021 10:33:45 AM | 7/21/2021 10:33:46 AM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | 78 | 7/21/2021 10:33:46 AM | ||||||||||||||||||||||||||||||
| 458414 | 8258 | 7/21/2021 10:33:45 AM | 7/21/2021 10:33:46 AM | IVR call: balance | Received call for balance for account 10352196 undefined | 7 | 2 | 5519 | 78 | 78 | 7/21/2021 10:33:46 AM | ||||||||||||||||||||||||||||||
| 458410 | 5007 | 7/21/2021 10:32:04 AM | 7/21/2021 10:32:06 AM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | 78 | 7/21/2021 10:32:06 AM | ||||||||||||||||||||||||||||||
| 458381 | 7383 | 7/21/2021 10:07:07 AM | 7/21/2021 10:08:10 AM | IVR call: statement | Received call for statement for account 10012753 sent message: 1143 | 8 | 2 | 467 | 79 | 79 | 7/21/2021 10:08:10 AM | 116872 | |||||||||||||||||||||||||||||
| 458375 | 4882 | 7/21/2021 10:01:53 AM | 7/21/2021 10:01:55 AM | IVR call: balance | Received call for balance for account 10412793 undefined | 7 | 2 | 4079 | 78 | 78 | 7/21/2021 10:01:55 AM | ||||||||||||||||||||||||||||||
| 458362 | 4882 | 7/21/2021 9:46:55 AM | 7/21/2021 9:46:56 AM | IVR call: balance | Received call for balance for account 10412793 undefined | 7 | 2 | 4079 | 78 | 78 | 7/21/2021 9:46:56 AM | ||||||||||||||||||||||||||||||
| 458346 | 6549 | 7/21/2021 9:35:22 AM | 7/21/2021 9:35:45 AM | IVR call: statement | Received call for statement for account 10307642 sent message: 1142 | 8 | 2 | 5668 | 79 | 79 | 7/21/2021 9:35:45 AM | 116871 | |||||||||||||||||||||||||||||
| 458345 | 8257 | 7/21/2021 9:33:57 AM | 7/21/2021 9:34:20 AM | IVR call: statement | Received call for statement for account 10398454 sent message: 1141 | 8 | 2 | 7143 | 79 | 79 | 7/21/2021 9:34:20 AM | 116870 | |||||||||||||||||||||||||||||
| 458335 | 8256 | 7/21/2021 9:30:16 AM | 7/21/2021 9:30:18 AM | IVR call: balance | Received call for balance for account 10397877 undefined | 7 | 2 | 7266 | 78 | 78 | 7/21/2021 9:30:18 AM | ||||||||||||||||||||||||||||||
| 8255 | 7/21/2021 9:17:51 AM | 9/17/2021 1:15:27 PM | PLUMBERS LETTER/AFFIDAVIT | PLUMBERS LETTER SUBMITTED FOR FIXED LEAK,KINDLY ASSIST.<div><b>QRC</b>: plumbers letter received</div> | 3 | 7265 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-21T09:16:36.858Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-17T13:14:04.506Z"}] | 1 | 96 | 230 | |||||||||||||||||||||||||||
| 458306 | 5182 | 7/21/2021 9:16:12 AM | 7/21/2021 9:16:14 AM | IVR call: balance | Received call for balance for account 10347861 undefined | 7 | 2 | 4365 | 78 | 78 | 7/21/2021 9:16:14 AM | ||||||||||||||||||||||||||||||
| 458275 | 8254 | 7/21/2021 8:58:36 AM | 7/21/2021 8:58:54 AM | IVR call: statement | Received call for statement for account 10429046 undefined | 7264 | 7/21/2021 8:58:54 AM |