Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1078043 40206 2/27/2023 10:28:13 AM 2/27/2023 10:28:14 AM IVR call: balance Received call for balance for account 10410003 undefined 7 2 4119 78
1078038 40205 2/27/2023 10:26:33 AM 2/27/2023 10:26:34 AM IVR call: balance Received call for balance for account 10023057 undefined 7 2 4074 78
1078034 40204 2/27/2023 10:25:49 AM 2/27/2023 10:25:50 AM IVR call: balance Received call for balance for account 10112760 undefined 7 2 7306 78
1078031 40203 2/27/2023 10:24:48 AM 2/27/2023 10:24:49 AM IVR call: balance Received call for balance for account 10112760 undefined 7 2 7306 78
1078030 40202 2/27/2023 10:24:08 AM 2/27/2023 10:24:09 AM IVR call: balance Received call for balance for account 10112760 undefined 7 2 7306 78
1078009 40201 2/27/2023 10:15:17 AM 2/27/2023 10:15:18 AM IVR call: balance Received call for balance for account 10052104 undefined 7 2 7387 78
1078007 40200 2/27/2023 10:14:16 AM 2/27/2023 10:14:17 AM IVR call: balance Received call for balance for account 10046368 undefined 7 2 7388 78
1078005 40199 2/27/2023 10:13:21 AM 2/27/2023 10:13:23 AM IVR call: balance Received call for balance for account 10151182 undefined 7 2 6506 78
40198 2/27/2023 10:07:51 AM 3/11/2023 10:35:43 AM SPREAD CONSUMPTION 2022/09/26 3 390.000 1.00000 4.000 C 2022/10/23&nbsp;<div>2022/08/26 3 386.000 1.00000 113.000 C 2022/09/25&nbsp;</div><div>2022/07/26 3 273.000 1.00000 12.000 C VBD 2022/08/26 3495</div><div>2022/02/26 3 261.000 1.00000 2.000 C 2022/03/25</div><div><br></div><div>This query is closed as two queries were opened under the same account number. Please refer to query ref#77293</div><div><br></div><div><br></div> 27 3 31186 89 17 4 23 1 112 3/11/2023 10:35:43 AM 214 187 214
1077978 40197 2/27/2023 10:01:24 AM 2/27/2023 10:01:25 AM IVR call: balance Received call for balance for account 10167235 undefined 7 2 5861 78
1077977 40196 2/27/2023 10:01:20 AM 2/27/2023 10:01:43 AM IVR call: statement Received call for statement for account 10021397 sent message: 36331 8 2 1511 79
1077973 40195 2/27/2023 10:00:25 AM 2/27/2023 10:00:26 AM IVR call: balance Received call for balance for account 10006335 undefined 7 2 26753 78
1077969 40194 2/27/2023 9:58:31 AM 2/27/2023 9:58:53 AM IVR call: statement Received call for statement for account 10050431 sent message: 36330 8 2 9439 79
1077966 40193 2/27/2023 9:57:45 AM 2/27/2023 9:57:46 AM IVR call: balance Received call for balance for account 10050431 undefined 7 2 9439 78
1077962 40192 2/27/2023 9:57:08 AM 2/27/2023 9:57:10 AM IVR call: balance Received call for balance for account 10012697 undefined 7 2 7498 78
1077959 40191 2/27/2023 9:56:44 AM 2/27/2023 9:56:45 AM IVR call: balance Received call for balance for account 10050431 undefined 7 2 9439 78
40189 2/27/2023 9:56:23 AM 4/30/2023 9:03:50 AM transfer rates and sewerage charges please transfer rates and sewerage&nbsp; from the previous owners acc no-10267435 property was sold last year&nbsp;<div><br></div><div>QRC RESPONSE:2023.04.30</div><div>L/Termination 2022.06.17 transfer the SEA55 and VARES from 10267435 to 10438790 property sold 2022.06.17,send to billing department .</div> 30 3 31185 145 5 2 23 6 122 145799 780 4
1077952 40190 2/27/2023 9:54:13 AM 2/27/2023 9:54:29 AM IVR call: statement Received call for statement for account 10441535 sent message: 36327 8 2 31183 79
40187 2/27/2023 9:53:02 AM 2/27/2023 9:53:05 AM HIGH CONSUMPTION 2021/07/26 3 125.000 1.00000 37.000 C 2021/08/23&nbsp;<div>2021/06/26 3 88.000 1.00000 46.000 C 2021/07/26&nbsp;</div><div>2021/05/26 3 42.000 1.00000 25.000 C 2021/06/28&nbsp;</div><div>2021/04/26 3 17.000 1.00000 17.000 C 2021/05/23</div> 6 3 31182 89 15 4 23 1 50 187
1077939 40188 2/27/2023 9:51:31 AM 2/27/2023 9:51:32 AM IVR call: balance Received call for balance for account 10441535 undefined 7 2 31183 78