Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 460237 | 6027 | 7/23/2021 6:32:18 AM | 7/23/2021 6:32:19 AM | IVR call: balance | Received call for balance for account 20424507 undefined | 7 | 2 | 5161 | 78 | 78 | 7/23/2021 6:32:19 AM | ||||||||||||||||||||||||||||||
| 460228 | 6523 | 7/23/2021 6:23:18 AM | 7/23/2021 6:23:19 AM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | 78 | 7/23/2021 6:23:19 AM | ||||||||||||||||||||||||||||||
| 460225 | 6730 | 7/23/2021 6:20:40 AM | 7/23/2021 6:20:42 AM | IVR call: balance | Received call for balance for account 10323637 undefined | 7 | 2 | 5851 | 78 | 78 | 7/23/2021 6:20:42 AM | ||||||||||||||||||||||||||||||
| 460223 | 6730 | 7/23/2021 6:18:53 AM | 7/23/2021 6:18:55 AM | IVR call: balance | Received call for balance for account 10323637 undefined | 7 | 2 | 5851 | 78 | 78 | 7/23/2021 6:18:55 AM | ||||||||||||||||||||||||||||||
| 460220 | 6764 | 7/23/2021 6:17:25 AM | 7/23/2021 6:17:56 AM | IVR call: statement | Received call for statement for account 10075350 sent message: 1173 | 8 | 2 | 5884 | 79 | 79 | 7/23/2021 6:17:56 AM | 116902 | |||||||||||||||||||||||||||||
| 460215 | 7383 | 7/23/2021 6:12:43 AM | 7/23/2021 6:13:16 AM | IVR call: statement | Received call for statement for account 10012753 sent message: 1172 | 8 | 2 | 467 | 79 | 79 | 7/23/2021 6:13:16 AM | 116901 | |||||||||||||||||||||||||||||
| 460198 | 8317 | 7/23/2021 5:52:03 AM | 7/23/2021 5:52:05 AM | IVR call: balance | Received call for balance for account 10098461 undefined | 7 | 2 | 7326 | 78 | 78 | 7/23/2021 5:52:05 AM | ||||||||||||||||||||||||||||||
| 460197 | 7/23/2021 5:50:39 AM | 7/23/2021 5:50:40 AM | IVR call:$10 | Received call for $538 for account undefined | 7/23/2021 5:50:40 AM | ||||||||||||||||||||||||||||||||||||
| 460182 | 6796 | 7/23/2021 5:30:29 AM | 7/23/2021 5:30:31 AM | IVR call: balance | Received call for balance for account 10350124 undefined | 7 | 2 | 5912 | 78 | 78 | 7/23/2021 5:30:31 AM | ||||||||||||||||||||||||||||||
| 460168 | 7518 | 7/23/2021 4:54:12 AM | 7/23/2021 4:54:14 AM | IVR call: balance | Received call for balance for account 10407267 undefined | 7 | 2 | 6575 | 78 | 78 | 7/23/2021 4:54:14 AM | ||||||||||||||||||||||||||||||
| 460167 | 8316 | 7/23/2021 4:11:28 AM | 7/23/2021 4:11:30 AM | IVR call: balance | Received call for balance for account 10037289 undefined | 7 | 2 | 7325 | 78 | 78 | 7/23/2021 4:11:30 AM | ||||||||||||||||||||||||||||||
| 460166 | 8316 | 7/23/2021 4:10:07 AM | 7/23/2021 4:10:08 AM | IVR call: balance | Received call for balance for account 10037289 undefined | 7 | 2 | 7325 | 78 | 78 | 7/23/2021 4:10:08 AM | ||||||||||||||||||||||||||||||
| 460164 | 7518 | 7/22/2021 8:34:08 PM | 7/22/2021 8:34:10 PM | IVR call: balance | Received call for balance for account 10407267 undefined | 7 | 2 | 6575 | 78 | 78 | 7/22/2021 8:34:10 PM | ||||||||||||||||||||||||||||||
| 460142 | 6861 | 7/22/2021 6:42:01 PM | 7/22/2021 6:42:03 PM | IVR call: balance | Received call for balance for account 10036573 undefined | 7 | 2 | 5972 | 78 | 78 | 7/22/2021 6:42:03 PM | ||||||||||||||||||||||||||||||
| 460026 | 7192 | 7/22/2021 4:58:08 PM | 7/22/2021 4:58:09 PM | IVR call: balance | Received call for balance for account 10040179 undefined | 7 | 2 | 6278 | 78 | 78 | 7/22/2021 4:58:09 PM | ||||||||||||||||||||||||||||||
| 460020 | 7383 | 7/22/2021 4:55:52 PM | 7/22/2021 4:56:19 PM | IVR call: statement | Received call for statement for account 10012753 sent message: 1171 | 8 | 2 | 467 | 79 | 79 | 7/22/2021 4:56:19 PM | 116900 | |||||||||||||||||||||||||||||
| 459904 | 7/22/2021 4:25:04 PM | 7/22/2021 4:25:04 PM | IVR call:$9 | Received call for $537 for account undefined | 7/22/2021 4:25:04 PM | ||||||||||||||||||||||||||||||||||||
| 459763 | 8315 | 7/22/2021 2:41:04 PM | 7/22/2021 2:41:06 PM | IVR call: balance | Received call for balance for account 20557296 undefined | 7 | 2 | 7324 | 78 | 78 | 7/22/2021 2:41:06 PM | ||||||||||||||||||||||||||||||
| 459733 | 7533 | 7/22/2021 2:07:27 PM | 7/22/2021 2:07:29 PM | IVR call: balance | Received call for balance for account 10263063 undefined | 7 | 2 | 6587 | 78 | 78 | 7/22/2021 2:07:29 PM | ||||||||||||||||||||||||||||||
| 459728 | 8314 | 7/22/2021 2:03:29 PM | 1/5/2022 1:40:58 PM | IVR call: balance | Received call for balance for account 10398239 undefined | 4 | 2 | 7323 | 78 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-09-14T07:28:05.446Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-01-05T13:40:12.936Z"}] | 78 | 4 | 1/5/2022 1:40:58 PM | 4 |