Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 460384 | 8173 | 7/23/2021 7:58:47 AM | 7/23/2021 7:58:48 AM | IVR call: balance | Received call for balance for account 10006667 undefined | 7 | 2 | 7194 | 78 | 78 | 7/23/2021 7:58:48 AM | ||||||||||||||||||||||||||||||
| 460377 | 8326 | 7/23/2021 7:55:42 AM | 7/23/2021 7:55:43 AM | IVR call: balance | Received call for balance for account 10373961 undefined | 7 | 2 | 7334 | 78 | 78 | 7/23/2021 7:55:43 AM | ||||||||||||||||||||||||||||||
| 460363 | 6778 | 7/23/2021 7:44:36 AM | 7/23/2021 7:44:55 AM | IVR call: statement | Received call for statement for account 10053529 sent message: 1180 | 8 | 2 | 5896 | 79 | 79 | 7/23/2021 7:44:55 AM | 116909 | |||||||||||||||||||||||||||||
| 8325 | 7/23/2021 7:42:46 AM | 7/23/2021 7:42:46 AM | 2 | ||||||||||||||||||||||||||||||||||||||
| 460343 | 8321 | 7/23/2021 7:34:40 AM | 7/23/2021 7:35:05 AM | IVR call: statement | Received call for statement for account 20413488 sent message: 1179 | 8 | 2 | 7330 | 79 | 79 | 7/23/2021 7:35:05 AM | 116908 | |||||||||||||||||||||||||||||
| 460342 | 8324 | 7/23/2021 7:34:02 AM | 7/23/2021 7:34:04 AM | IVR call: balance | Received call for balance for account 10167136 undefined | 7 | 2 | 7333 | 78 | 78 | 7/23/2021 7:34:04 AM | ||||||||||||||||||||||||||||||
| 460339 | 8323 | 7/23/2021 7:32:18 AM | 7/23/2021 7:32:20 AM | IVR call: balance | Received call for balance for account 10386230 undefined | 7 | 2 | 7332 | 78 | 78 | 7/23/2021 7:32:20 AM | ||||||||||||||||||||||||||||||
| 460337 | 8322 | 7/23/2021 7:30:26 AM | 7/23/2021 7:30:47 AM | IVR call: statement | Received call for statement for account 10239707 sent message: 1178 | 8 | 2 | 7331 | 79 | 79 | 7/23/2021 7:30:47 AM | 116907 | |||||||||||||||||||||||||||||
| 460333 | 8322 | 7/23/2021 7:29:30 AM | 7/23/2021 7:29:32 AM | IVR call: balance | Received call for balance for account 10239707 undefined | 7 | 2 | 7331 | 78 | 78 | 7/23/2021 7:29:32 AM | ||||||||||||||||||||||||||||||
| 460326 | 7862 | 7/23/2021 7:26:18 AM | 7/23/2021 7:26:19 AM | IVR call: balance | Received call for balance for account 10024521 undefined | 7 | 2 | 3726 | 78 | 78 | 7/23/2021 7:26:19 AM | ||||||||||||||||||||||||||||||
| 460323 | 7407 | 7/23/2021 7:25:49 AM | 7/23/2021 7:26:45 AM | IVR call: statement | Received call for statement for account 10360133 sent message: 1177 | 8 | 2 | 6475 | 79 | 79 | 7/23/2021 7:26:45 AM | 116906 | |||||||||||||||||||||||||||||
| 460321 | 7862 | 7/23/2021 7:25:20 AM | 7/23/2021 7:25:22 AM | IVR call: balance | Received call for balance for account 10024521 undefined | 7 | 2 | 3726 | 78 | 78 | 7/23/2021 7:25:22 AM | ||||||||||||||||||||||||||||||
| 460317 | 8321 | 7/23/2021 7:22:11 AM | 7/23/2021 7:22:45 AM | IVR call: statement | Received call for statement for account 20413488 sent message: 1176 | 8 | 2 | 7330 | 79 | 79 | 7/23/2021 7:22:45 AM | 116905 | |||||||||||||||||||||||||||||
| 460303 | 7407 | 7/23/2021 7:10:51 AM | 7/23/2021 7:11:09 AM | IVR call: statement | Received call for statement for account 10360133 sent message: 1175 | 8 | 2 | 6475 | 79 | 79 | 7/23/2021 7:11:09 AM | 116904 | |||||||||||||||||||||||||||||
| 460294 | 8320 | 7/23/2021 7:04:49 AM | 7/23/2021 7:04:51 AM | IVR call: balance | Received call for balance for account 10418038 undefined | 7 | 2 | 7329 | 78 | 78 | 7/23/2021 7:04:51 AM | ||||||||||||||||||||||||||||||
| 8319 | 7/23/2021 6:59:58 AM | 10/29/2022 11:12:46 AM | Consolidation | Consolidate debt to owner's account no: 10000628.<div><br></div><div><b><u>QRC RESPONSE: </u></b>Consolidation and transfer of meter from account 10000628 to account 10199936 sent to relevant department.</div><div><br><div><br></div><div><br></div></div> | 30 | 3 | 7328 | 4 | 2 | 23 | 13 | 76 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-07-23T06:58:30.315Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T13:10:38.732Z"}] | 13 | 76 | 138592 | 8 | ||||||||||||||||||||||||
| 460288 | 8318 | 7/23/2021 6:59:07 AM | 7/23/2021 6:59:09 AM | IVR call: balance | Received call for balance for account 10043456 undefined | 7 | 2 | 7327 | 78 | 78 | 7/23/2021 6:59:09 AM | ||||||||||||||||||||||||||||||
| 460281 | 6662 | 7/23/2021 6:53:54 AM | 7/23/2021 6:53:56 AM | IVR call: balance | Received call for balance for account 10157960 undefined | 7 | 2 | 5782 | 78 | 78 | 7/23/2021 6:53:56 AM | ||||||||||||||||||||||||||||||
| 460275 | 7960 | 7/23/2021 6:50:43 AM | 7/23/2021 6:51:10 AM | IVR call: statement | Received call for statement for account 10341441 sent message: 1174 | 8 | 2 | 6996 | 79 | 79 | 7/23/2021 6:51:10 AM | 116903 | |||||||||||||||||||||||||||||
| 460260 | 7960 | 7/23/2021 6:43:44 AM | 7/23/2021 6:43:46 AM | IVR call: balance | Received call for balance for account 10341441 undefined | 7 | 2 | 6996 | 78 | 78 | 7/23/2021 6:43:46 AM |