Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
461012 8341 7/23/2021 5:08:14 PM 7/23/2021 5:08:16 PM IVR call: balance Received call for balance for account 10417796 undefined 7 2 7349 78 78 7/23/2021 5:08:16 PM
461011 8341 7/23/2021 5:05:20 PM 7/23/2021 5:05:22 PM IVR call: balance Received call for balance for account 10417796 undefined 7 2 7349 78 78 7/23/2021 5:05:22 PM
461010 6867 7/23/2021 5:04:41 PM 7/23/2021 5:05:07 PM IVR call: statement Received call for statement for account 10139226 sent message: 1188 8 2 5978 79 79 7/23/2021 5:05:07 PM 116917
461008 6867 7/23/2021 5:03:50 PM 7/23/2021 5:03:52 PM IVR call: balance Received call for balance for account 10139226 undefined 7 2 5978 78 78 7/23/2021 5:03:52 PM
460969 8339 7/23/2021 4:02:58 PM 7/23/2021 4:03:00 PM IVR call: balance Received call for balance for account 10423756 undefined 7 2 7347 78 78 7/23/2021 4:03:00 PM
460889 8340 7/23/2021 2:07:46 PM 7/23/2021 2:07:48 PM IVR call: balance Received call for balance for account 10114865 undefined 7 2 7348 78 78 7/23/2021 2:07:48 PM
460885 8339 7/23/2021 2:06:28 PM 7/23/2021 2:06:31 PM IVR call: balance Received call for balance for account 10423756 undefined 7 2 7347 78 78 7/23/2021 2:06:31 PM
460874 8339 7/23/2021 1:57:09 PM 7/23/2021 1:57:11 PM IVR call: balance Received call for balance for account 10423756 undefined 7 2 7347 78 78 7/23/2021 1:57:11 PM
460871 8339 7/23/2021 1:56:02 PM 7/23/2021 1:56:04 PM IVR call: balance Received call for balance for account 10423756 undefined 7 2 7347 78 78 7/23/2021 1:56:04 PM
460870 7761 7/23/2021 1:55:44 PM 7/23/2021 1:55:44 PM IVR call: balance Received call for balance for account 10423878 undefined 7 2 6806 78 78 7/23/2021 1:55:44 PM
460869 7761 7/23/2021 1:54:55 PM 7/23/2021 1:54:56 PM IVR call: balance Received call for balance for account 10423878 undefined 7 2 6806 78 78 7/23/2021 1:54:56 PM
460863 8339 7/23/2021 1:50:05 PM 7/23/2021 1:50:07 PM IVR call: balance Received call for balance for account 10423756 undefined 7 2 7347 78 78 7/23/2021 1:50:07 PM
460859 7216 7/23/2021 1:48:56 PM 2/13/2022 10:45:35 AM IVR call: balance Received call for balance for account 10138903 undefined 7 2 3864 78 [{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T10:44:26.691Z"}] 78 2/13/2022 10:45:35 AM 214
460856 7216 7/23/2021 1:47:24 PM 2/13/2022 10:46:09 AM IVR call: balance Received call for balance for account 10138903 undefined 7 2 3864 78 [{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T10:45:00.659Z"}] 78 2/13/2022 10:46:09 AM 214
460849 8338 7/23/2021 1:38:16 PM 7/23/2021 1:38:18 PM IVR call: balance Received call for balance for account 10103755 undefined 7 2 7346 78 78 7/23/2021 1:38:18 PM
8337 7/23/2021 1:33:26 PM 3/28/2022 7:07:05 AM Late termination Late termination&nbsp;<br/><b>Journal Number</b>: [551176] 28 3 7345 4 23 6 107 [{"op":"R","uid":"172","un":"sesonad","dt":"2021-07-23T13:33:30.176Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-30T07:56:19.823Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-03T13:43:43.680Z"}] 6 107 172
460837 5072 7/23/2021 1:30:26 PM 7/23/2021 1:30:28 PM IVR call: balance Received call for balance for account 10007173 undefined 7 2 4254 78 78 7/23/2021 1:30:28 PM
460833 8335 7/23/2021 1:29:31 PM 7/23/2021 1:29:33 PM IVR call: balance Received call for balance for account 10429114 undefined 7 2 7344 78 78 7/23/2021 1:29:33 PM
460829 7383 7/23/2021 1:25:38 PM 7/23/2021 1:26:05 PM IVR call: statement Received call for statement for account 10012753 sent message: 1187 8 2 467 79 79 7/23/2021 1:26:05 PM 116916
460827 7383 7/23/2021 1:24:47 PM 7/23/2021 1:24:47 PM IVR call:$12 Received call for $540 for account 10012753 467 7/23/2021 1:24:47 PM