Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 461298 | 8345 | 7/24/2021 9:57:06 AM | 7/24/2021 9:57:47 AM | IVR call: statement | Received call for statement for account 10263031 sent message: 1195 | 8 | 2 | 7353 | 79 | 79 | 7/24/2021 9:57:47 AM | 116924 | |||||||||||||||||||||||||||||
| 461290 | 8345 | 7/24/2021 9:49:58 AM | 7/24/2021 9:49:59 AM | IVR call: balance | Received call for balance for account 10263031 undefined | 7 | 2 | 7353 | 78 | 78 | 7/24/2021 9:49:59 AM | ||||||||||||||||||||||||||||||
| 461289 | 8345 | 7/24/2021 9:49:13 AM | 7/24/2021 9:49:14 AM | IVR call: balance | Received call for balance for account 10263031 undefined | 7 | 2 | 7353 | 78 | 78 | 7/24/2021 9:49:14 AM | ||||||||||||||||||||||||||||||
| 461288 | 8345 | 7/24/2021 9:48:30 AM | 7/24/2021 9:48:32 AM | IVR call: balance | Received call for balance for account 10263031 undefined | 7 | 2 | 7353 | 78 | 78 | 7/24/2021 9:48:32 AM | ||||||||||||||||||||||||||||||
| 461243 | 4718 | 7/24/2021 8:52:45 AM | 7/24/2021 8:52:47 AM | IVR call: balance | Received call for balance for account 10360274 undefined | 7 | 2 | 3996 | 78 | 78 | 7/24/2021 8:52:47 AM | ||||||||||||||||||||||||||||||
| 461187 | 6417 | 7/24/2021 8:08:54 AM | 7/24/2021 8:09:18 AM | IVR call: statement | Received call for statement for account 10397805 sent message: 1194 | 8 | 2 | 5534 | 79 | 79 | 7/24/2021 8:09:18 AM | 116923 | |||||||||||||||||||||||||||||
| 461182 | 6521 | 7/24/2021 8:03:59 AM | 7/24/2021 8:04:26 AM | IVR call: statement | Received call for statement for account 10047790 sent message: 1193 | 8 | 2 | 247 | 79 | 79 | 7/24/2021 8:04:26 AM | 116922 | |||||||||||||||||||||||||||||
| 461138 | 8344 | 7/24/2021 7:17:07 AM | 7/24/2021 7:17:50 AM | IVR call: meter-reading | Received call for meter-reading for account 10395204 Meter reading: [01082364033] Meter type: [electric] | 10 | 2 | 7352 | 81 | 81 | |||||||||||||||||||||||||||||||
| 461135 | 7128 | 7/24/2021 7:16:21 AM | 7/24/2021 7:16:23 AM | IVR call: balance | Received call for balance for account 10016013 undefined | 7 | 2 | 6219 | 78 | 78 | 7/24/2021 7:16:23 AM | ||||||||||||||||||||||||||||||
| 461114 | 7383 | 7/24/2021 6:45:57 AM | 7/24/2021 6:46:26 AM | IVR call: statement | Received call for statement for account 10012753 sent message: 1192 | 8 | 2 | 467 | 79 | 79 | 7/24/2021 6:46:26 AM | 116921 | |||||||||||||||||||||||||||||
| 461085 | 5093 | 7/24/2021 6:17:20 AM | 7/24/2021 6:17:44 AM | IVR call: statement | Received call for statement for account 10286033 sent message: 1191 | 8 | 2 | 1126 | 79 | 79 | 7/24/2021 6:17:44 AM | 116920 | |||||||||||||||||||||||||||||
| 461062 | 8342 | 7/24/2021 5:29:31 AM | 7/24/2021 5:29:33 AM | IVR call: balance | Received call for balance for account 10372903 undefined | 7 | 2 | 7350 | 78 | 78 | 7/24/2021 5:29:33 AM | ||||||||||||||||||||||||||||||
| 461058 | 8343 | 7/24/2021 12:16:50 AM | 7/24/2021 12:16:52 AM | IVR call: balance | Received call for balance for account 10430580 undefined | 7 | 2 | 7351 | 78 | 78 | 7/24/2021 12:16:52 AM | ||||||||||||||||||||||||||||||
| 461057 | 8343 | 7/24/2021 12:14:41 AM | 7/24/2021 12:15:00 AM | IVR call: statement | Received call for statement for account 10430580 undefined | 7351 | 7/24/2021 12:15:00 AM | ||||||||||||||||||||||||||||||||||
| 461055 | 4816 | 7/23/2021 9:18:31 PM | 7/23/2021 9:18:51 PM | IVR call: statement | Received call for statement for account 10378684 sent message: 1190 | 8 | 2 | 4060 | 79 | 79 | 7/23/2021 9:18:51 PM | 116919 | |||||||||||||||||||||||||||||
| 461054 | 4816 | 7/23/2021 9:17:37 PM | 7/23/2021 9:17:39 PM | IVR call: balance | Received call for balance for account 10378684 undefined | 7 | 2 | 4060 | 78 | 78 | 7/23/2021 9:17:39 PM | ||||||||||||||||||||||||||||||
| 461052 | 7486 | 7/23/2021 7:45:35 PM | 7/23/2021 7:45:37 PM | IVR call: balance | Received call for balance for account 10405076 undefined | 7 | 2 | 6544 | 78 | 78 | 7/23/2021 7:45:37 PM | ||||||||||||||||||||||||||||||
| 461046 | 8342 | 7/23/2021 7:16:58 PM | 7/23/2021 7:17:00 PM | IVR call: balance | Received call for balance for account 10372903 undefined | 7 | 2 | 7350 | 78 | 78 | 7/23/2021 7:17:00 PM | ||||||||||||||||||||||||||||||
| 461036 | 7383 | 7/23/2021 6:10:37 PM | 7/23/2021 6:11:03 PM | IVR call: statement | Received call for statement for account 10012753 sent message: 1189 | 8 | 2 | 467 | 79 | 79 | 7/23/2021 6:11:03 PM | 116918 | |||||||||||||||||||||||||||||
| 461016 | 8341 | 7/23/2021 5:09:50 PM | 7/23/2021 5:09:52 PM | IVR call: balance | Received call for balance for account 10417796 undefined | 7 | 2 | 7349 | 78 | 78 | 7/23/2021 5:09:52 PM |