Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1078157 40226 2/27/2023 11:18:15 AM 2/27/2023 11:18:33 AM IVR call: statement Received call for statement for account 10442221 sent message: 36344 8 2 31192 79
1078155 40225 2/27/2023 11:18:15 AM 2/27/2023 11:18:16 AM IVR call: balance Received call for balance for account 10364189 undefined 7 2 31194 78
1078152 40224 2/27/2023 11:17:38 AM 2/27/2023 11:17:39 AM IVR call: balance Received call for balance for account 10443039 undefined 7 2 31193 78
1078151 40223 2/27/2023 11:16:37 AM 2/27/2023 11:16:38 AM IVR call: balance Received call for balance for account 10442221 undefined 7 2 31192 78
1078150 40222 2/27/2023 11:15:45 AM 2/27/2023 11:15:46 AM IVR call: balance Received call for balance for account 10442221 undefined 7 2 31192 78
1078127 40221 2/27/2023 11:01:04 AM 2/27/2023 11:01:23 AM IVR call: statement Received call for statement for account 10106493 sent message: 36343 8 2 19993 79
1078129 40220 2/27/2023 11:00:51 AM 2/27/2023 11:00:52 AM IVR call: balance Received call for balance for account 10440881 undefined 7 2 30104 78
1078126 40219 2/27/2023 10:59:54 AM 2/27/2023 10:59:55 AM IVR call: balance Received call for balance for account 10440881 undefined 7 2 30104 78
1078107 40218 2/27/2023 10:54:35 AM 2/27/2023 10:54:36 AM IVR call: balance Received call for balance for account 10360481 undefined 7 2 31191 78
1078099 40217 2/27/2023 10:51:12 AM 2/27/2023 10:51:13 AM IVR call: balance Received call for balance for account 10044832 undefined 7 2 30771 78
1078097 40216 2/27/2023 10:50:33 AM 2/27/2023 10:50:34 AM IVR call: balance Received call for balance for account 10044986 undefined 7 2 30770 78
1078095 40215 2/27/2023 10:49:33 AM 2/27/2023 10:49:48 AM IVR call: statement Received call for statement for account 10288248 sent message: 36340 8 2 8498 79
40214 2/27/2023 10:40:40 AM 2/27/2023 10:40:43 AM six months policy 2017/09/19 3 1610.000 1.00000 108.000 C 2017/10/22&nbsp;<div>2017/01/30 3 1502.000 1.00000 91.000 C 2017/02/18 8642<br><br>016/08/23 3 1411.000 1.00000 187.000 C 2016/09/24&nbsp;</div><div>2015/09/18 3 1224.000 1.00000 6.000 C 2015/10/22<br><br>2021/04/26 7 1773.000 1.00000 C 2021/05/23 8642</div><div>2021/02/12 3 1773.000 1.00000 35.000 C 2021/03/27 8642</div><div>2021/01/04 3 1738.000 1.00000 27.000 C 2021/02/23 8642</div><div>2020/11/30 3 1711.000 1.00000 1121.000 C 2020/12/27 8642</div><div>2020/07/23 3 590.000 1.00000 589.000 C 2020/08/22&nbsp;</div><div>2019/02/14 0 1.000 C</div> 23 3 31189 89 15 4 23 1 101 187
32143 2/27/2023 10:35:48 AM 2/27/2023 10:35:50 AM water quer Consumer submitted correct reading&nbsp; 23 3 28293 28 17 3 23 1 111 28
1078064 40213 2/27/2023 10:35:41 AM 2/27/2023 10:35:56 AM IVR call: statement Received call for statement for account 10262943 sent message: 36337 8 2 17935 79
1078060 40212 2/27/2023 10:34:52 AM 2/27/2023 10:34:53 AM IVR call: balance Received call for balance for account 10262943 undefined 7 2 17935 78
1078050 40211 2/27/2023 10:30:11 AM 2/27/2023 10:30:12 AM IVR call: balance Received call for balance for account 10067418 undefined 7 2 5294 78
1078047 40210 2/27/2023 10:29:10 AM 2/27/2023 10:29:11 AM IVR call: balance Received call for balance for account 70038401 undefined 7 2 31188 78
1078046 40208 2/27/2023 10:28:36 AM 2/27/2023 10:28:59 AM IVR call: statement Received call for statement for account 10382420 sent message: 36335 8 2 7938 79
1078042 40207 2/27/2023 10:28:15 AM 2/27/2023 10:28:30 AM IVR call: statement Received call for statement for account 10038404 sent message: 36334 8 2 7585 79