Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 461972 | 5138 | 7/25/2021 2:31:32 PM | 7/25/2021 2:31:58 PM | IVR call: statement | Received call for statement for account 10419479 sent message: 1203 | 8 | 2 | 4321 | 79 | 79 | 7/25/2021 2:31:58 PM | 116932 | |||||||||||||||||||||||||||||
| 461940 | 8359 | 7/25/2021 1:30:23 PM | 7/25/2021 1:30:25 PM | IVR call: balance | Received call for balance for account 10007508 undefined | 7 | 2 | 7365 | 78 | 78 | 7/25/2021 1:30:25 PM | ||||||||||||||||||||||||||||||
| 461939 | 8359 | 7/25/2021 1:28:57 PM | 7/25/2021 1:28:59 PM | IVR call: balance | Received call for balance for account 10007508 undefined | 7 | 2 | 7365 | 78 | 78 | 7/25/2021 1:28:59 PM | ||||||||||||||||||||||||||||||
| 461924 | 8358 | 7/25/2021 1:13:43 PM | 7/25/2021 1:13:45 PM | IVR call: balance | Received call for balance for account 10365851 undefined | 7 | 2 | 7364 | 78 | 78 | 7/25/2021 1:13:45 PM | ||||||||||||||||||||||||||||||
| 461805 | 8357 | 7/25/2021 11:04:31 AM | 7/25/2021 11:04:32 AM | IVR call: balance | Received call for balance for account 10424245 undefined | 7 | 2 | 3348 | 78 | 78 | 7/25/2021 11:04:32 AM | ||||||||||||||||||||||||||||||
| 461804 | 8357 | 7/25/2021 11:03:49 AM | 7/25/2021 11:03:50 AM | IVR call: balance | Received call for balance for account 10424245 undefined | 7 | 2 | 3348 | 78 | 78 | 7/25/2021 11:03:50 AM | ||||||||||||||||||||||||||||||
| 461747 | 8356 | 7/25/2021 9:58:32 AM | 7/25/2021 9:58:51 AM | IVR call: meter-reading | Received call for meter-reading for account 10394759 Meter reading: [218721] Meter type: [water] | 10 | 2 | 7363 | 81 | 81 | |||||||||||||||||||||||||||||||
| 461739 | 8355 | 7/25/2021 9:48:58 AM | 7/25/2021 9:48:59 AM | IVR call: balance | Received call for balance for account 20378547 undefined | 7 | 2 | 7362 | 78 | 78 | 7/25/2021 9:48:59 AM | ||||||||||||||||||||||||||||||
| 461674 | 7078 | 7/25/2021 8:19:17 AM | 7/25/2021 8:19:44 AM | IVR call: statement | Received call for statement for account 10398590 sent message: 1202 | 8 | 2 | 6174 | 79 | 79 | 7/25/2021 8:19:44 AM | 116931 | |||||||||||||||||||||||||||||
| 461672 | 7078 | 7/25/2021 8:16:43 AM | 7/25/2021 8:16:45 AM | IVR call: balance | Received call for balance for account 10398590 undefined | 7 | 2 | 6174 | 78 | 78 | 7/25/2021 8:16:45 AM | ||||||||||||||||||||||||||||||
| 461644 | 6662 | 7/25/2021 7:29:08 AM | 7/25/2021 7:29:09 AM | IVR call: balance | Received call for balance for account 10157960 undefined | 7 | 2 | 5782 | 78 | 78 | 7/25/2021 7:29:09 AM | ||||||||||||||||||||||||||||||
| 461634 | 7/25/2021 7:13:58 AM | 7/25/2021 7:13:58 AM | IVR call:$14 | Received call for $542 for account undefined | 7/25/2021 7:13:58 AM | ||||||||||||||||||||||||||||||||||||
| 461630 | 4903 | 7/25/2021 7:12:13 AM | 7/25/2021 7:12:15 AM | IVR call: balance | Received call for balance for account 10005453 undefined | 7 | 2 | 4101 | 78 | 78 | 7/25/2021 7:12:15 AM | ||||||||||||||||||||||||||||||
| 461627 | 6164 | 7/25/2021 7:06:09 AM | 7/25/2021 7:06:31 AM | IVR call: statement | Received call for statement for account 10407941 sent message: 1201 | 8 | 2 | 5293 | 79 | 79 | 7/25/2021 7:06:31 AM | 116930 | |||||||||||||||||||||||||||||
| 461624 | 6164 | 7/25/2021 7:04:33 AM | 7/25/2021 7:04:34 AM | IVR call:$13 | Received call for $541 for account 10407941 | 5293 | 7/25/2021 7:04:34 AM | ||||||||||||||||||||||||||||||||||
| 461620 | 8354 | 7/25/2021 6:58:25 AM | 7/25/2021 6:58:26 AM | IVR call: balance | Received call for balance for account 10175643 undefined | 7 | 2 | 3407 | 78 | 78 | 7/25/2021 6:58:26 AM | ||||||||||||||||||||||||||||||
| 461572 | 8352 | 7/25/2021 4:36:19 AM | 7/25/2021 4:36:21 AM | IVR call: balance | Received call for balance for account 10403262 undefined | 7 | 2 | 7360 | 78 | 78 | 7/25/2021 4:36:21 AM | ||||||||||||||||||||||||||||||
| 461571 | 8353 | 7/25/2021 4:35:12 AM | 7/25/2021 4:35:14 AM | IVR call: balance | Received call for balance for account 10105756 undefined | 7 | 2 | 7361 | 78 | 78 | 7/25/2021 4:35:14 AM | ||||||||||||||||||||||||||||||
| 461569 | 8353 | 7/25/2021 4:24:07 AM | 7/25/2021 4:24:26 AM | IVR call: statement | Received call for statement for account 10105756 sent message: 1200 | 8 | 2 | 7361 | 79 | 79 | 7/25/2021 4:24:26 AM | 116929 | |||||||||||||||||||||||||||||
| 461568 | 8353 | 7/25/2021 4:23:17 AM | 7/25/2021 4:23:37 AM | IVR call: statement | Received call for statement for account 10105756 sent message: 1199 | 8 | 2 | 7361 | 79 | 79 | 7/25/2021 4:23:37 AM | 116928 |