Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 462303 | 6953 | 7/26/2021 7:14:29 AM | 7/26/2021 7:14:29 AM | IVR call: balance | Received call for balance for account 10105939 undefined | 7 | 2 | 6052 | 78 | 78 | 7/26/2021 7:14:29 AM | ||||||||||||||||||||||||||||||
| 462296 | 6775 | 7/26/2021 7:13:46 AM | 7/26/2021 7:13:47 AM | IVR call: balance | Received call for balance for account 10028632 undefined | 7 | 2 | 5894 | 78 | 78 | 7/26/2021 7:13:47 AM | ||||||||||||||||||||||||||||||
| 462298 | 6953 | 7/26/2021 7:13:44 AM | 7/26/2021 7:13:45 AM | IVR call: balance | Received call for balance for account 10105939 undefined | 7 | 2 | 6052 | 78 | 78 | 7/26/2021 7:13:45 AM | ||||||||||||||||||||||||||||||
| 462267 | 4949 | 7/26/2021 7:07:15 AM | 7/26/2021 7:07:17 AM | IVR call: balance | Received call for balance for account 10287533 undefined | 7 | 2 | 4140 | 78 | 78 | 7/26/2021 7:07:17 AM | ||||||||||||||||||||||||||||||
| 462263 | 8364 | 7/26/2021 7:04:07 AM | 7/26/2021 7:04:08 AM | IVR call: balance | Received call for balance for account 10418122 undefined | 7 | 2 | 7370 | 78 | 78 | 7/26/2021 7:04:08 AM | ||||||||||||||||||||||||||||||
| 462262 | 4949 | 7/26/2021 7:03:59 AM | 7/26/2021 7:04:00 AM | IVR call: balance | Received call for balance for account 10287533 undefined | 7 | 2 | 4140 | 78 | 78 | 7/26/2021 7:04:00 AM | ||||||||||||||||||||||||||||||
| 462260 | 6929 | 7/26/2021 7:03:19 AM | 7/26/2021 7:03:20 AM | IVR call: balance | Received call for balance for account 10427221 undefined | 7 | 2 | 6031 | 78 | 78 | 7/26/2021 7:03:20 AM | ||||||||||||||||||||||||||||||
| 462257 | 4949 | 7/26/2021 7:02:57 AM | 7/26/2021 7:02:59 AM | IVR call: balance | Received call for balance for account 10287533 undefined | 7 | 2 | 4140 | 78 | 78 | 7/26/2021 7:02:59 AM | ||||||||||||||||||||||||||||||
| 462253 | 6775 | 7/26/2021 7:02:03 AM | 7/26/2021 7:02:05 AM | IVR call: balance | Received call for balance for account 10028632 undefined | 7 | 2 | 5894 | 78 | 78 | 7/26/2021 7:02:05 AM | ||||||||||||||||||||||||||||||
| 462247 | 6419 | 7/26/2021 6:57:58 AM | 7/26/2021 6:57:59 AM | IVR call: balance | Received call for balance for account 10252796 undefined | 7 | 2 | 5535 | 78 | 78 | 7/26/2021 6:57:59 AM | ||||||||||||||||||||||||||||||
| 8365 | 7/26/2021 6:55:21 AM | 4/12/2022 9:39:10 AM | Water query | High consumption | 3 | 7371 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"34","un":"mcdonaldm","dt":"2021-07-26T06:56:26.760Z"}] | 1 | 67 | 34 | |||||||||||||||||||||||||||
| 462243 | 8364 | 7/26/2021 6:53:50 AM | 7/26/2021 6:53:52 AM | IVR call: balance | Received call for balance for account 10418122 undefined | 7 | 2 | 7370 | 78 | 78 | 7/26/2021 6:53:52 AM | ||||||||||||||||||||||||||||||
| 462216 | 6286 | 7/26/2021 6:41:11 AM | 7/26/2021 6:41:16 AM | IVR call: balance | Received call for balance for account 10423210 undefined | 7 | 2 | 5410 | 78 | 78 | 7/26/2021 6:41:16 AM | ||||||||||||||||||||||||||||||
| 462215 | 6734 | 7/26/2021 6:41:01 AM | 7/26/2021 6:41:02 AM | IVR call: balance | Received call for balance for account 10239779 undefined | 7 | 2 | 5854 | 78 | 78 | 7/26/2021 6:41:02 AM | ||||||||||||||||||||||||||||||
| 462211 | 6734 | 7/26/2021 6:40:03 AM | 7/26/2021 6:40:05 AM | IVR call: balance | Received call for balance for account 10239779 undefined | 7 | 2 | 5854 | 78 | 78 | 7/26/2021 6:40:05 AM | ||||||||||||||||||||||||||||||
| 462201 | 7383 | 7/26/2021 6:34:18 AM | 7/26/2021 6:34:49 AM | IVR call: statement | Received call for statement for account 10012753 sent message: 1208 | 8 | 2 | 467 | 79 | 79 | 7/26/2021 6:34:49 AM | 116937 | |||||||||||||||||||||||||||||
| 462180 | 7066 | 7/26/2021 6:15:25 AM | 7/26/2021 6:15:25 AM | IVR call: balance | Received call for balance for account 10151047 undefined | 7 | 2 | 6162 | 78 | 78 | 7/26/2021 6:15:25 AM | ||||||||||||||||||||||||||||||
| 462178 | 6773 | 7/26/2021 6:14:39 AM | 7/26/2021 6:14:41 AM | IVR call: balance | Received call for balance for account 10022221 undefined | 7 | 2 | 5892 | 78 | 78 | 7/26/2021 6:14:41 AM | ||||||||||||||||||||||||||||||
| 462172 | 8363 | 7/26/2021 6:08:37 AM | 7/26/2021 6:08:39 AM | IVR call: balance | Received call for balance for account 10014668 undefined | 7 | 2 | 7369 | 78 | 78 | 7/26/2021 6:08:39 AM | ||||||||||||||||||||||||||||||
| 462169 | 6773 | 7/26/2021 6:07:08 AM | 7/26/2021 6:07:10 AM | IVR call: balance | Received call for balance for account 10022221 undefined | 7 | 2 | 5892 | 78 | 78 | 7/26/2021 6:07:10 AM |