Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 463501 | 7192 | 7/26/2021 7:37:38 PM | 7/26/2021 7:37:39 PM | IVR call: balance | Received call for balance for account 10040179 undefined | 7 | 2 | 6278 | 78 | 78 | 7/26/2021 7:37:39 PM | ||||||||||||||||||||||||||||||
| 463499 | 6389 | 7/26/2021 7:28:51 PM | 7/26/2021 7:28:52 PM | IVR call: balance | Received call for balance for account 20010785 undefined | 7 | 2 | 5506 | 78 | 78 | 7/26/2021 7:28:52 PM | ||||||||||||||||||||||||||||||
| 463498 | 5409 | 7/26/2021 7:17:13 PM | 7/26/2021 7:17:15 PM | IVR call: balance | Received call for balance for account 10034161 undefined | 7 | 2 | 4575 | 78 | 78 | 7/26/2021 7:17:15 PM | ||||||||||||||||||||||||||||||
| 463497 | 5428 | 7/26/2021 7:10:44 PM | 7/26/2021 7:10:45 PM | IVR call: balance | Received call for balance for account 10012042 undefined | 7 | 2 | 4592 | 78 | 78 | 7/26/2021 7:10:45 PM | ||||||||||||||||||||||||||||||
| 463459 | 6317 | 7/26/2021 6:25:57 PM | 7/26/2021 6:26:23 PM | IVR call: statement | Received call for statement for account 10012003 sent message: 1254 | 8 | 2 | 5439 | 79 | 79 | 7/26/2021 6:26:23 PM | 116983 | |||||||||||||||||||||||||||||
| 463445 | 5428 | 7/26/2021 6:08:35 PM | 7/26/2021 6:08:37 PM | IVR call: balance | Received call for balance for account 10012042 undefined | 7 | 2 | 4592 | 78 | 78 | 7/26/2021 6:08:37 PM | ||||||||||||||||||||||||||||||
| 463298 | 7383 | 7/26/2021 3:52:54 PM | 7/26/2021 3:53:22 PM | IVR call: statement | Received call for statement for account 10012753 sent message: 1253 | 8 | 2 | 467 | 79 | 79 | 7/26/2021 3:53:22 PM | 116982 | |||||||||||||||||||||||||||||
| 463291 | 7019 | 7/26/2021 3:43:12 PM | 7/26/2021 3:43:14 PM | IVR call: balance | Received call for balance for account 10038259 undefined | 7 | 2 | 6117 | 78 | 78 | 7/26/2021 3:43:14 PM | ||||||||||||||||||||||||||||||
| 463232 | 7705 | 7/26/2021 3:02:54 PM | 7/26/2021 3:03:15 PM | IVR call: statement | Received call for statement for account 10392575 sent message: 1252 | 8 | 2 | 6750 | 79 | 79 | 7/26/2021 3:03:15 PM | 116981 | |||||||||||||||||||||||||||||
| 463191 | 5136 | 7/26/2021 2:40:18 PM | 7/26/2021 2:40:20 PM | IVR call: balance | Received call for balance for account 10292886 undefined | 7 | 2 | 4319 | 78 | 78 | 7/26/2021 2:40:20 PM | ||||||||||||||||||||||||||||||
| 463190 | 4816 | 7/26/2021 2:40:05 PM | 7/26/2021 2:40:07 PM | IVR call: balance | Received call for balance for account 10378684 undefined | 7 | 2 | 4060 | 78 | 78 | 7/26/2021 2:40:07 PM | ||||||||||||||||||||||||||||||
| 463154 | 7548 | 7/26/2021 2:20:56 PM | 7/26/2021 2:20:58 PM | IVR call: balance | Received call for balance for account 10267581 undefined | 7 | 2 | 6601 | 78 | 78 | 7/26/2021 2:20:58 PM | ||||||||||||||||||||||||||||||
| 463146 | 7068 | 7/26/2021 2:14:20 PM | 2/13/2022 7:36:27 AM | IVR call: statement | Received call for statement for account 10413409 sent message: 1251 | 8 | 2 | 1076 | 79 | [{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T07:35:18.838Z"}] | 79 | 2/13/2022 7:36:27 AM | 116980 | 214 | |||||||||||||||||||||||||||
| 463142 | 6741 | 7/26/2021 2:08:16 PM | 7/26/2021 2:08:18 PM | IVR call: balance | Received call for balance for account 10167235 undefined | 7 | 2 | 5861 | 78 | 78 | 7/26/2021 2:08:18 PM | ||||||||||||||||||||||||||||||
| 463127 | 8403 | 7/26/2021 1:53:45 PM | 7/26/2021 1:53:47 PM | IVR call: balance | Received call for balance for account 10057867 undefined | 7 | 2 | 7408 | 78 | 78 | 7/26/2021 1:53:47 PM | ||||||||||||||||||||||||||||||
| 463111 | 8402 | 7/26/2021 1:43:49 PM | 7/26/2021 1:44:07 PM | IVR call: statement | Received call for statement for account 10293558 sent message: 1250 | 8 | 2 | 7407 | 79 | 79 | 7/26/2021 1:44:07 PM | 116979 | |||||||||||||||||||||||||||||
| 463108 | 6154 | 7/26/2021 1:42:50 PM | 7/26/2021 1:42:51 PM | IVR call: balance | Received call for balance for account 10283570 undefined | 7 | 2 | 5281 | 78 | 78 | 7/26/2021 1:42:51 PM | ||||||||||||||||||||||||||||||
| 463102 | 7229 | 7/26/2021 1:41:22 PM | 7/26/2021 1:41:23 PM | IVR call: balance | Received call for balance for account 10071820 undefined | 7 | 2 | 6310 | 78 | 78 | 7/26/2021 1:41:23 PM | ||||||||||||||||||||||||||||||
| 463092 | 6154 | 7/26/2021 1:33:07 PM | 7/26/2021 1:33:09 PM | IVR call: balance | Received call for balance for account 10283570 undefined | 7 | 2 | 5281 | 78 | 78 | 7/26/2021 1:33:09 PM | ||||||||||||||||||||||||||||||
| 463087 | 7066 | 7/26/2021 1:30:06 PM | 7/26/2021 1:30:07 PM | IVR call: balance | Received call for balance for account 10151047 undefined | 7 | 2 | 6162 | 78 | 78 | 7/26/2021 1:30:07 PM |