Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 463910 | 4609 | 7/27/2021 8:47:46 AM | 7/27/2021 8:47:47 AM | IVR call: balance | Received call for balance for account 10072750 undefined | 7 | 2 | 3916 | 78 | 78 | 7/27/2021 8:47:47 AM | ||||||||||||||||||||||||||||||
| 463901 | 8362 | 7/27/2021 8:45:55 AM | 7/27/2021 8:45:56 AM | IVR call: balance | Received call for balance for account 10071861 undefined | 7 | 2 | 7368 | 78 | 78 | 7/27/2021 8:45:56 AM | ||||||||||||||||||||||||||||||
| 463899 | 6509 | 7/27/2021 8:44:56 AM | 7/27/2021 8:44:57 AM | IVR call: balance | Received call for balance for account 20087234 undefined | 7 | 2 | 5626 | 78 | 78 | 7/27/2021 8:44:57 AM | ||||||||||||||||||||||||||||||
| 463897 | 7486 | 7/27/2021 8:43:25 AM | 7/27/2021 8:43:26 AM | IVR call: balance | Received call for balance for account 10405076 undefined | 7 | 2 | 6544 | 78 | 78 | 7/27/2021 8:43:26 AM | ||||||||||||||||||||||||||||||
| 463895 | 4609 | 7/27/2021 8:42:10 AM | 7/27/2021 8:42:11 AM | IVR call: balance | Received call for balance for account 10072750 undefined | 7 | 2 | 3916 | 78 | 78 | 7/27/2021 8:42:11 AM | ||||||||||||||||||||||||||||||
| 463888 | 4609 | 7/27/2021 8:39:48 AM | 7/27/2021 8:39:49 AM | IVR call: balance | Received call for balance for account 10072750 undefined | 7 | 2 | 3916 | 78 | 78 | 7/27/2021 8:39:49 AM | ||||||||||||||||||||||||||||||
| 463875 | 6646 | 7/27/2021 8:36:36 AM | 7/27/2021 8:36:37 AM | IVR call: balance | Received call for balance for account 10037810 undefined | 7 | 2 | 5769 | 78 | 78 | 7/27/2021 8:36:37 AM | ||||||||||||||||||||||||||||||
| 463863 | 6845 | 7/27/2021 8:28:44 AM | 7/27/2021 8:29:12 AM | IVR call: statement | Received call for statement for account 10029394 sent message: 1269 | 8 | 2 | 5955 | 79 | 79 | 7/27/2021 8:29:12 AM | 116998 | |||||||||||||||||||||||||||||
| 463856 | 8408 | 7/27/2021 8:25:38 AM | 7/27/2021 8:25:54 AM | IVR call: statement | Received call for statement for account 10016335 sent message: 1268 | 8 | 2 | 7412 | 79 | 79 | 7/27/2021 8:25:54 AM | 116997 | |||||||||||||||||||||||||||||
| 463852 | 4518 | 7/27/2021 8:23:16 AM | 7/27/2021 8:23:37 AM | IVR call: statement | Received call for statement for account 10160838 sent message: 1267 | 8 | 2 | 3847 | 79 | 79 | 7/27/2021 8:23:37 AM | 116996 | |||||||||||||||||||||||||||||
| 463845 | 4635 | 7/27/2021 8:21:19 AM | 7/27/2021 8:21:21 AM | IVR call: balance | Received call for balance for account 10373947 undefined | 7 | 2 | 3841 | 78 | 78 | 7/27/2021 8:21:21 AM | ||||||||||||||||||||||||||||||
| 463836 | 4635 | 7/27/2021 8:19:57 AM | 7/27/2021 8:19:59 AM | IVR call: balance | Received call for balance for account 10373947 undefined | 7 | 2 | 3841 | 78 | 78 | 7/27/2021 8:19:59 AM | ||||||||||||||||||||||||||||||
| 463830 | 4647 | 7/27/2021 8:17:01 AM | 7/27/2021 8:17:02 AM | IVR call: balance | Received call for balance for account 10024379 undefined | 7 | 2 | 3935 | 78 | 78 | 7/27/2021 8:17:02 AM | ||||||||||||||||||||||||||||||
| 463828 | 5091 | 7/27/2021 8:15:30 AM | 7/27/2021 8:15:31 AM | IVR call:$18 | Received call for $546 for account 10418948 | 4268 | 7/27/2021 8:15:31 AM | ||||||||||||||||||||||||||||||||||
| 463818 | 7069 | 7/27/2021 8:08:54 AM | 7/27/2021 8:08:56 AM | IVR call: balance | Received call for balance for account 10430081 undefined | 7 | 2 | 6165 | 78 | 78 | 7/27/2021 8:08:56 AM | ||||||||||||||||||||||||||||||
| 463802 | 8409 | 7/27/2021 8:02:12 AM | 7/27/2021 8:23:47 AM | IVR call: statement | Received call for statement for account 10367736 sent message: 1266 | 8 | 2 | 7413 | 79 | [{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-27T08:22:13.612Z"}] | 79 | 7/27/2021 8:23:47 AM | 116995 | 196 | |||||||||||||||||||||||||||
| 463801 | 7246 | 7/27/2021 8:01:26 AM | 7/27/2021 8:01:27 AM | IVR call: balance | Received call for balance for account 10062825 undefined | 7 | 2 | 6326 | 78 | 78 | 7/27/2021 8:01:27 AM | ||||||||||||||||||||||||||||||
| 463794 | 6646 | 7/27/2021 7:58:22 AM | 7/27/2021 7:58:24 AM | IVR call: balance | Received call for balance for account 10037810 undefined | 7 | 2 | 5769 | 78 | 78 | 7/27/2021 7:58:24 AM | ||||||||||||||||||||||||||||||
| 463786 | 7069 | 7/27/2021 7:52:03 AM | 7/27/2021 7:52:27 AM | IVR call: statement | Received call for statement for account 10430081 sent message: 1265 | 8 | 2 | 6165 | 79 | 79 | 7/27/2021 7:52:27 AM | 116994 | |||||||||||||||||||||||||||||
| 463783 | 4585 | 7/27/2021 7:49:55 AM | 7/27/2021 7:49:56 AM | IVR call: balance | Received call for balance for account 20158069 undefined | 7 | 2 | 3859 | 78 | 78 | 7/27/2021 7:49:56 AM |