Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 464558 | 7542 | 7/27/2021 2:50:31 PM | 7/27/2021 2:50:33 PM | IVR call: balance | Received call for balance for account 10427164 undefined | 7 | 2 | 6595 | 78 | 78 | 7/27/2021 2:50:33 PM | ||||||||||||||||||||||||||||||
| 464533 | 6473 | 7/27/2021 2:28:01 PM | 7/27/2021 2:28:03 PM | IVR call: balance | Received call for balance for account 10288872 undefined | 7 | 2 | 5591 | 78 | 78 | 7/27/2021 2:28:03 PM | ||||||||||||||||||||||||||||||
| 464530 | 6473 | 7/27/2021 2:26:08 PM | 7/27/2021 2:26:09 PM | IVR call: balance | Received call for balance for account 10288872 undefined | 7 | 2 | 5591 | 78 | 78 | 7/27/2021 2:26:09 PM | ||||||||||||||||||||||||||||||
| 464518 | 4708 | 7/27/2021 2:17:11 PM | 7/27/2021 2:17:13 PM | IVR call: balance | Received call for balance for account 10007584 undefined | 7 | 2 | 3987 | 78 | 78 | 7/27/2021 2:17:13 PM | ||||||||||||||||||||||||||||||
| 464513 | 5655 | 7/27/2021 2:15:51 PM | 7/27/2021 2:15:52 PM | IVR call: balance | Received call for balance for account 10237379 undefined | 7 | 2 | 4811 | 78 | 78 | 7/27/2021 2:15:52 PM | ||||||||||||||||||||||||||||||
| 464469 | 8431 | 7/27/2021 1:53:30 PM | 7/27/2021 1:53:32 PM | IVR call: balance | Received call for balance for account 10047893 undefined | 7 | 2 | 7434 | 78 | 78 | 7/27/2021 1:53:32 PM | ||||||||||||||||||||||||||||||
| 464466 | 8250 | 7/27/2021 1:52:30 PM | 7/27/2021 1:52:31 PM | IVR call: balance | Received call for balance for account 10008144 undefined | 7 | 2 | 7260 | 78 | 78 | 7/27/2021 1:52:31 PM | ||||||||||||||||||||||||||||||
| 464464 | 6834 | 7/27/2021 1:51:49 PM | 7/27/2021 1:51:50 PM | IVR call: balance | Received call for balance for account 10364041 undefined | 7 | 2 | 5946 | 78 | 78 | 7/27/2021 1:51:50 PM | ||||||||||||||||||||||||||||||
| 464463 | 8250 | 7/27/2021 1:51:25 PM | 7/27/2021 1:51:26 PM | IVR call: balance | Received call for balance for account 10008144 undefined | 7 | 2 | 7260 | 78 | 78 | 7/27/2021 1:51:26 PM | ||||||||||||||||||||||||||||||
| 464437 | 6523 | 7/27/2021 1:38:50 PM | 7/27/2021 1:38:51 PM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | 78 | 7/27/2021 1:38:51 PM | ||||||||||||||||||||||||||||||
| 464430 | 7383 | 7/27/2021 1:37:03 PM | 7/27/2021 1:37:29 PM | IVR call: statement | Received call for statement for account 10012753 sent message: 1290 | 8 | 2 | 467 | 79 | 79 | 7/27/2021 1:37:29 PM | 117019 | |||||||||||||||||||||||||||||
| 464425 | 6929 | 7/27/2021 1:34:39 PM | 7/27/2021 1:34:40 PM | IVR call: balance | Received call for balance for account 10427221 undefined | 7 | 2 | 6031 | 78 | 78 | 7/27/2021 1:34:40 PM | ||||||||||||||||||||||||||||||
| 464422 | 6745 | 7/27/2021 1:34:03 PM | 7/27/2021 1:34:05 PM | IVR call: balance | Received call for balance for account 10073236 undefined | 7 | 2 | 5865 | 78 | 78 | 7/27/2021 1:34:05 PM | ||||||||||||||||||||||||||||||
| 464421 | 6745 | 7/27/2021 1:32:44 PM | 7/27/2021 1:32:45 PM | IVR call: balance | Received call for balance for account 10073236 undefined | 7 | 2 | 5865 | 78 | 78 | 7/27/2021 1:32:45 PM | ||||||||||||||||||||||||||||||
| 464412 | 8430 | 7/27/2021 1:28:31 PM | 11/14/2021 7:17:05 AM | IVR call: balance | Received call for balance for account 10388819 undefined | 7 | 2 | 1496 | 78 | [{"op":"R","uid":"15","un":"chumab","dt":"2021-11-14T07:15:49.122Z"}] | 78 | 11/14/2021 7:17:05 AM | 15 | ||||||||||||||||||||||||||||
| 464406 | 6742 | 7/27/2021 1:22:48 PM | 7/27/2021 1:22:49 PM | IVR call: balance | Received call for balance for account 10414938 undefined | 7 | 2 | 5862 | 78 | 78 | 7/27/2021 1:22:49 PM | ||||||||||||||||||||||||||||||
| 464404 | 7965 | 7/27/2021 1:22:42 PM | 7/27/2021 1:22:44 PM | IVR call: balance | Received call for balance for account 10063313 undefined | 7 | 2 | 7000 | 78 | 78 | 7/27/2021 1:22:44 PM | ||||||||||||||||||||||||||||||
| 464388 | 6036 | 7/27/2021 1:13:42 PM | 7/27/2021 1:13:44 PM | IVR call: balance | Received call for balance for account 10013536 undefined | 7 | 2 | 5169 | 78 | 78 | 7/27/2021 1:13:44 PM | ||||||||||||||||||||||||||||||
| 464387 | 8429 | 7/27/2021 1:11:21 PM | 7/27/2021 1:11:52 PM | IVR call: statement | Received call for statement for account 10158686 sent message: 1289 | 8 | 2 | 7130 | 79 | 79 | 7/27/2021 1:11:52 PM | 117018 | |||||||||||||||||||||||||||||
| 464379 | 8428 | 7/27/2021 1:04:12 PM | 7/27/2021 1:04:13 PM | IVR call: balance | Received call for balance for account 10006839 undefined | 7 | 2 | 7433 | 78 | 78 | 7/27/2021 1:04:13 PM |