Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
464558 7542 7/27/2021 2:50:31 PM 7/27/2021 2:50:33 PM IVR call: balance Received call for balance for account 10427164 undefined 7 2 6595 78 78 7/27/2021 2:50:33 PM
464533 6473 7/27/2021 2:28:01 PM 7/27/2021 2:28:03 PM IVR call: balance Received call for balance for account 10288872 undefined 7 2 5591 78 78 7/27/2021 2:28:03 PM
464530 6473 7/27/2021 2:26:08 PM 7/27/2021 2:26:09 PM IVR call: balance Received call for balance for account 10288872 undefined 7 2 5591 78 78 7/27/2021 2:26:09 PM
464518 4708 7/27/2021 2:17:11 PM 7/27/2021 2:17:13 PM IVR call: balance Received call for balance for account 10007584 undefined 7 2 3987 78 78 7/27/2021 2:17:13 PM
464513 5655 7/27/2021 2:15:51 PM 7/27/2021 2:15:52 PM IVR call: balance Received call for balance for account 10237379 undefined 7 2 4811 78 78 7/27/2021 2:15:52 PM
464469 8431 7/27/2021 1:53:30 PM 7/27/2021 1:53:32 PM IVR call: balance Received call for balance for account 10047893 undefined 7 2 7434 78 78 7/27/2021 1:53:32 PM
464466 8250 7/27/2021 1:52:30 PM 7/27/2021 1:52:31 PM IVR call: balance Received call for balance for account 10008144 undefined 7 2 7260 78 78 7/27/2021 1:52:31 PM
464464 6834 7/27/2021 1:51:49 PM 7/27/2021 1:51:50 PM IVR call: balance Received call for balance for account 10364041 undefined 7 2 5946 78 78 7/27/2021 1:51:50 PM
464463 8250 7/27/2021 1:51:25 PM 7/27/2021 1:51:26 PM IVR call: balance Received call for balance for account 10008144 undefined 7 2 7260 78 78 7/27/2021 1:51:26 PM
464437 6523 7/27/2021 1:38:50 PM 7/27/2021 1:38:51 PM IVR call: balance Received call for balance for account 10406206 undefined 7 2 5641 78 78 7/27/2021 1:38:51 PM
464430 7383 7/27/2021 1:37:03 PM 7/27/2021 1:37:29 PM IVR call: statement Received call for statement for account 10012753 sent message: 1290 8 2 467 79 79 7/27/2021 1:37:29 PM 117019
464425 6929 7/27/2021 1:34:39 PM 7/27/2021 1:34:40 PM IVR call: balance Received call for balance for account 10427221 undefined 7 2 6031 78 78 7/27/2021 1:34:40 PM
464422 6745 7/27/2021 1:34:03 PM 7/27/2021 1:34:05 PM IVR call: balance Received call for balance for account 10073236 undefined 7 2 5865 78 78 7/27/2021 1:34:05 PM
464421 6745 7/27/2021 1:32:44 PM 7/27/2021 1:32:45 PM IVR call: balance Received call for balance for account 10073236 undefined 7 2 5865 78 78 7/27/2021 1:32:45 PM
464412 8430 7/27/2021 1:28:31 PM 11/14/2021 7:17:05 AM IVR call: balance Received call for balance for account 10388819 undefined 7 2 1496 78 [{"op":"R","uid":"15","un":"chumab","dt":"2021-11-14T07:15:49.122Z"}] 78 11/14/2021 7:17:05 AM 15
464406 6742 7/27/2021 1:22:48 PM 7/27/2021 1:22:49 PM IVR call: balance Received call for balance for account 10414938 undefined 7 2 5862 78 78 7/27/2021 1:22:49 PM
464404 7965 7/27/2021 1:22:42 PM 7/27/2021 1:22:44 PM IVR call: balance Received call for balance for account 10063313 undefined 7 2 7000 78 78 7/27/2021 1:22:44 PM
464388 6036 7/27/2021 1:13:42 PM 7/27/2021 1:13:44 PM IVR call: balance Received call for balance for account 10013536 undefined 7 2 5169 78 78 7/27/2021 1:13:44 PM
464387 8429 7/27/2021 1:11:21 PM 7/27/2021 1:11:52 PM IVR call: statement Received call for statement for account 10158686 sent message: 1289 8 2 7130 79 79 7/27/2021 1:11:52 PM 117018
464379 8428 7/27/2021 1:04:12 PM 7/27/2021 1:04:13 PM IVR call: balance Received call for balance for account 10006839 undefined 7 2 7433 78 78 7/27/2021 1:04:13 PM