Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 464801 | 8435 | 7/27/2021 9:22:03 PM | 7/27/2021 9:22:04 PM | IVR call: balance | Received call for balance for account 10249021 undefined | 7 | 2 | 7438 | 78 | 78 | 7/27/2021 9:22:04 PM | ||||||||||||||||||||||||||||||
| 464799 | 8435 | 7/27/2021 9:18:31 PM | 7/27/2021 9:18:32 PM | IVR call: balance | Received call for balance for account 10249021 undefined | 7 | 2 | 7438 | 78 | 78 | 7/27/2021 9:18:32 PM | ||||||||||||||||||||||||||||||
| 464798 | 7192 | 7/27/2021 7:59:57 PM | 7/27/2021 7:59:59 PM | IVR call: balance | Received call for balance for account 10040179 undefined | 7 | 2 | 6278 | 78 | 78 | 7/27/2021 7:59:59 PM | ||||||||||||||||||||||||||||||
| 464797 | 4816 | 7/27/2021 7:19:47 PM | 7/27/2021 7:20:06 PM | IVR call: statement | Received call for statement for account 10378684 sent message: 1294 | 8 | 2 | 4060 | 79 | 79 | 7/27/2021 7:20:06 PM | 117023 | |||||||||||||||||||||||||||||
| 464796 | 4816 | 7/27/2021 7:18:54 PM | 7/27/2021 7:18:56 PM | IVR call: balance | Received call for balance for account 10378684 undefined | 7 | 2 | 4060 | 78 | 78 | 7/27/2021 7:18:56 PM | ||||||||||||||||||||||||||||||
| 464795 | 8434 | 7/27/2021 7:10:00 PM | 7/27/2021 7:10:02 PM | IVR call: balance | Received call for balance for account 10021867 undefined | 7 | 2 | 7437 | 78 | 78 | 7/27/2021 7:10:02 PM | ||||||||||||||||||||||||||||||
| 464794 | 7192 | 7/27/2021 6:43:57 PM | 7/27/2021 6:43:59 PM | IVR call: balance | Received call for balance for account 10040179 undefined | 7 | 2 | 6278 | 78 | 78 | 7/27/2021 6:43:59 PM | ||||||||||||||||||||||||||||||
| 464789 | 8433 | 7/27/2021 6:35:04 PM | 7/27/2021 6:35:06 PM | IVR call: balance | Received call for balance for account 10084447 undefined | 7 | 2 | 7436 | 78 | 78 | 7/27/2021 6:35:06 PM | ||||||||||||||||||||||||||||||
| 464788 | 4684 | 7/27/2021 6:26:52 PM | 7/27/2021 6:26:53 PM | IVR call: balance | Received call for balance for account 10009594 undefined | 7 | 2 | 3931 | 78 | 78 | 7/27/2021 6:26:53 PM | ||||||||||||||||||||||||||||||
| 464787 | 8433 | 7/27/2021 6:25:07 PM | 7/27/2021 6:25:09 PM | IVR call: balance | Received call for balance for account 10084447 undefined | 7 | 2 | 7436 | 78 | 78 | 7/27/2021 6:25:09 PM | ||||||||||||||||||||||||||||||
| 464743 | 6867 | 7/27/2021 5:16:47 PM | 7/27/2021 5:17:06 PM | IVR call: statement | Received call for statement for account 10139226 sent message: 1293 | 8 | 2 | 5978 | 79 | 79 | 7/27/2021 5:17:06 PM | 117022 | |||||||||||||||||||||||||||||
| 464742 | 6867 | 7/27/2021 5:16:22 PM | 7/27/2021 5:16:25 PM | IVR call: balance | Received call for balance for account 10139226 undefined | 7 | 2 | 5978 | 78 | 78 | 7/27/2021 5:16:25 PM | ||||||||||||||||||||||||||||||
| 464718 | 7091 | 7/27/2021 4:39:16 PM | 7/27/2021 4:39:17 PM | IVR call: balance | Received call for balance for account 10006357 undefined | 7 | 2 | 6185 | 78 | 78 | 7/27/2021 4:39:17 PM | ||||||||||||||||||||||||||||||
| 464704 | 6523 | 7/27/2021 4:26:51 PM | 7/27/2021 4:26:52 PM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | 78 | 7/27/2021 4:26:52 PM | ||||||||||||||||||||||||||||||
| 464698 | 4659 | 7/27/2021 4:17:27 PM | 7/27/2021 4:17:28 PM | IVR call: balance | Received call for balance for account 10026455 undefined | 7 | 2 | 3944 | 78 | 78 | 7/27/2021 4:17:28 PM | ||||||||||||||||||||||||||||||
| 464680 | 8432 | 7/27/2021 4:01:25 PM | 7/27/2021 4:02:12 PM | IVR call: meter-reading | Received call for meter-reading for account 10407298 Meter reading: [14] Meter type: [electric] | 10 | 2 | 7435 | 81 | 81 | |||||||||||||||||||||||||||||||
| 464678 | 7383 | 7/27/2021 3:57:38 PM | 7/27/2021 3:58:04 PM | IVR call: statement | Received call for statement for account 10012753 sent message: 1292 | 8 | 2 | 467 | 79 | 79 | 7/27/2021 3:58:04 PM | 117021 | |||||||||||||||||||||||||||||
| 464609 | 7277 | 7/27/2021 3:24:06 PM | 7/27/2021 3:24:09 PM | IVR call: balance | Received call for balance for account 10349950 undefined | 7 | 2 | 6354 | 78 | 78 | 7/27/2021 3:24:09 PM | ||||||||||||||||||||||||||||||
| 464572 | 5792 | 7/27/2021 2:53:39 PM | 7/27/2021 2:54:03 PM | IVR call: statement | Received call for statement for account 10240834 sent message: 1291 | 8 | 2 | 51 | 79 | 79 | 7/27/2021 2:54:03 PM | 117020 | |||||||||||||||||||||||||||||
| 464570 | 7380 | 7/27/2021 2:52:46 PM | 7/27/2021 2:52:47 PM | IVR call: balance | Received call for balance for account 10420995 undefined | 7 | 2 | 6453 | 78 | 78 | 7/27/2021 2:52:47 PM |