Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1078432 40268 2/27/2023 1:33:22 PM 2/27/2023 1:33:38 PM IVR call: statement Received call for statement for account 10247920 sent message: 36373 8 2 31204 79
1078430 40267 2/27/2023 1:32:37 PM 2/27/2023 1:32:38 PM IVR call: balance Received call for balance for account 10011342 undefined 7 2 18758 78
1078423 40266 2/27/2023 1:29:43 PM 2/27/2023 1:29:44 PM IVR call: balance Received call for balance for account 10441952 undefined 7 2 31203 78
40262 2/27/2023 1:27:59 PM 2/27/2023 1:28:02 PM Tax invoice last received in 2019 Have not received an invoice since 04/2019...I have been paying continually monthly...where does this amount add up from? 23 3 31202 5 2 23 8 50 3107
1078417 40265 2/27/2023 1:27:04 PM 2/27/2023 1:27:18 PM IVR call: statement Received call for statement for account 10441952 sent message: 36370 8 2 31203 79
40239 2/27/2023 1:25:21 PM 2/27/2023 1:25:55 PM LEAK Please see attached. 6 3 31198 89 17 4 23 1 96 187 187
1078405 40264 2/27/2023 1:22:05 PM 2/27/2023 1:22:20 PM IVR call: statement Received call for statement for account 10162177 sent message: 36364 8 2 27017 79
1078402 40263 2/27/2023 1:21:57 PM 2/27/2023 1:21:59 PM IVR call: balance Received call for balance for account 10073236 undefined 7 2 5865 78
1078350 40260 2/27/2023 1:01:41 PM 2/27/2023 1:01:42 PM IVR call: balance Received call for balance for account 10014979 undefined 7 2 5906 78
1078333 40259 2/27/2023 12:53:55 PM 2/27/2023 12:53:56 PM IVR call: balance Received call for balance for account 10438887 undefined 7 2 22543 78
1078325 40258 2/27/2023 12:51:43 PM 2/27/2023 12:51:44 PM IVR call: balance Received call for balance for account 10416661 undefined 7 2 6094 78
1078324 40257 2/27/2023 12:50:59 PM 2/27/2023 12:51:00 PM IVR call: balance Received call for balance for account 10438887 undefined 7 2 22543 78
1078323 40256 2/27/2023 12:50:23 PM 2/27/2023 12:50:25 PM IVR call: balance Received call for balance for account 10415201 undefined 7 2 802 78
1078321 40255 2/27/2023 12:49:50 PM 2/27/2023 12:49:51 PM IVR call: balance Received call for balance for account 10419490 undefined 7 2 5158 78
1078319 40254 2/27/2023 12:49:16 PM 2/27/2023 12:49:17 PM IVR call: balance Received call for balance for account 10389582 undefined 7 2 6076 78
1078318 40253 2/27/2023 12:48:42 PM 2/27/2023 12:48:43 PM IVR call: balance Received call for balance for account 10405325 undefined 7 2 7439 78
1078315 40252 2/27/2023 12:48:08 PM 2/27/2023 12:48:09 PM IVR call: balance Received call for balance for account 10440011 undefined 7 2 27285 78
1078311 40251 2/27/2023 12:47:34 PM 2/27/2023 12:47:35 PM IVR call: balance Received call for balance for account 10438974 undefined 7 2 27284 78
1078308 40250 2/27/2023 12:46:57 PM 2/27/2023 12:46:58 PM IVR call: balance Received call for balance for account 10417149 undefined 7 2 6088 78
1078305 40249 2/27/2023 12:46:06 PM 2/27/2023 12:46:07 PM IVR call: balance Received call for balance for account 10384893 undefined 7 2 6078 78