Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 464902 | 7188 | 7/28/2021 6:25:44 AM | 7/28/2021 6:25:45 AM | IVR call: balance | Received call for balance for account 10423934 undefined | 7 | 2 | 6274 | 78 | 78 | 7/28/2021 6:25:45 AM | ||||||||||||||||||||||||||||||
| 464895 | 7246 | 7/28/2021 6:23:38 AM | 7/28/2021 6:23:40 AM | IVR call: balance | Received call for balance for account 10062825 undefined | 7 | 2 | 6326 | 78 | 78 | 7/28/2021 6:23:40 AM | ||||||||||||||||||||||||||||||
| 464891 | 7188 | 7/28/2021 6:23:38 AM | 7/28/2021 6:23:57 AM | IVR call: statement | Received call for statement for account 10423934 sent message: 1298 | 8 | 2 | 6274 | 79 | 79 | 7/28/2021 6:23:57 AM | 117027 | |||||||||||||||||||||||||||||
| 464888 | 7383 | 7/28/2021 6:22:09 AM | 7/28/2021 6:22:40 AM | IVR call: statement | Received call for statement for account 10012753 sent message: 1297 | 8 | 2 | 467 | 79 | 79 | 7/28/2021 6:22:40 AM | 117026 | |||||||||||||||||||||||||||||
| 464887 | 4508 | 7/28/2021 6:20:55 AM | 7/28/2021 6:20:56 AM | IVR call: balance | Received call for balance for account 10400439 undefined | 7 | 2 | 418 | 78 | 78 | 7/28/2021 6:20:56 AM | ||||||||||||||||||||||||||||||
| 464880 | 5430 | 7/28/2021 6:15:20 AM | 7/28/2021 6:15:22 AM | IVR call: balance | Received call for balance for account 10013341 undefined | 7 | 2 | 4594 | 78 | 78 | 7/28/2021 6:15:22 AM | ||||||||||||||||||||||||||||||
| 464878 | 8439 | 7/28/2021 6:11:19 AM | 7/28/2021 6:11:20 AM | IVR call: balance | Received call for balance for account 10026137 undefined | 7 | 2 | 7441 | 78 | 78 | 7/28/2021 6:11:20 AM | ||||||||||||||||||||||||||||||
| 464877 | 8439 | 7/28/2021 6:10:27 AM | 7/28/2021 6:10:28 AM | IVR call: balance | Received call for balance for account 10026137 undefined | 7 | 2 | 7441 | 78 | 78 | 7/28/2021 6:10:28 AM | ||||||||||||||||||||||||||||||
| 464876 | 7066 | 7/28/2021 6:10:23 AM | 7/28/2021 6:10:24 AM | IVR call: balance | Received call for balance for account 10151047 undefined | 7 | 2 | 6162 | 78 | 78 | 7/28/2021 6:10:24 AM | ||||||||||||||||||||||||||||||
| 464875 | 6806 | 7/28/2021 6:09:37 AM | 7/28/2021 6:09:38 AM | IVR call: balance | Received call for balance for account 10131947 undefined | 7 | 2 | 5920 | 78 | 78 | 7/28/2021 6:09:38 AM | ||||||||||||||||||||||||||||||
| 464874 | 6806 | 7/28/2021 6:08:39 AM | 7/28/2021 6:08:41 AM | IVR call: balance | Received call for balance for account 10131947 undefined | 7 | 2 | 5920 | 78 | 78 | 7/28/2021 6:08:41 AM | ||||||||||||||||||||||||||||||
| 464873 | 7066 | 7/28/2021 6:08:23 AM | 7/28/2021 6:08:25 AM | IVR call: balance | Received call for balance for account 10151047 undefined | 7 | 2 | 6162 | 78 | 78 | 7/28/2021 6:08:25 AM | ||||||||||||||||||||||||||||||
| 464869 | 8438 | 7/28/2021 6:07:00 AM | 7/28/2021 6:07:01 AM | IVR call: balance | Received call for balance for account 10385890 undefined | 7 | 2 | 7440 | 78 | 78 | 7/28/2021 6:07:01 AM | ||||||||||||||||||||||||||||||
| 464857 | 8437 | 7/28/2021 6:01:57 AM | 11/27/2021 9:51:13 AM | IVR call: balance | Received call for balance for account 10404846 undefined | 7 | 2 | 3388 | 78 | [{"op":"R","uid":"18","un":"lindan","dt":"2021-11-27T09:51:14.137Z"}] | 78 | 11/27/2021 9:51:13 AM | 18 | ||||||||||||||||||||||||||||
| 464856 | 6867 | 7/28/2021 6:01:26 AM | 7/28/2021 6:01:46 AM | IVR call: statement | Received call for statement for account 10139226 sent message: 1296 | 8 | 2 | 5978 | 79 | 79 | 7/28/2021 6:01:46 AM | 117025 | |||||||||||||||||||||||||||||
| 464855 | 6995 | 7/28/2021 6:00:06 AM | 7/28/2021 6:00:08 AM | IVR call: balance | Received call for balance for account 10020498 undefined | 7 | 2 | 6093 | 78 | 78 | 7/28/2021 6:00:08 AM | ||||||||||||||||||||||||||||||
| 464849 | 7110 | 7/28/2021 5:57:28 AM | 7/28/2021 5:57:30 AM | IVR call: balance | Received call for balance for account 10251706 undefined | 7 | 2 | 6202 | 78 | 78 | 7/28/2021 5:57:30 AM | ||||||||||||||||||||||||||||||
| 464846 | 8362 | 7/28/2021 5:55:02 AM | 7/28/2021 5:55:04 AM | IVR call: balance | Received call for balance for account 10071861 undefined | 7 | 2 | 7368 | 78 | 78 | 7/28/2021 5:55:04 AM | ||||||||||||||||||||||||||||||
| 464840 | 4882 | 7/28/2021 5:47:29 AM | 7/28/2021 5:47:47 AM | IVR call: meter-reading | Received call for meter-reading for account 10412793 Meter reading: [01233] Meter type: [water] | 10 | 2 | 4079 | 81 | 81 | |||||||||||||||||||||||||||||||
| 464838 | 4949 | 7/28/2021 5:36:26 AM | 7/28/2021 5:36:27 AM | IVR call: balance | Received call for balance for account 10287533 undefined | 7 | 2 | 4140 | 78 | 78 | 7/28/2021 5:36:27 AM |