Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 465492 | 8398 | 7/28/2021 9:35:42 AM | 7/28/2021 9:35:43 AM | IVR call: balance | Received call for balance for account 10290219 undefined | 7 | 2 | 7403 | 78 | 78 | 7/28/2021 9:35:43 AM | ||||||||||||||||||||||||||||||
| 465486 | 8450 | 7/28/2021 9:34:40 AM | 7/28/2021 9:34:42 AM | IVR call: balance | Received call for balance for account 10056082 undefined | 7 | 2 | 7451 | 78 | 78 | 7/28/2021 9:34:42 AM | ||||||||||||||||||||||||||||||
| 465481 | 4908 | 7/28/2021 9:33:27 AM | 7/28/2021 9:33:29 AM | IVR call: balance | Received call for balance for account 10402495 undefined | 7 | 2 | 4105 | 78 | 78 | 7/28/2021 9:33:29 AM | ||||||||||||||||||||||||||||||
| 465478 | 8449 | 7/28/2021 9:33:09 AM | 7/28/2021 9:33:11 AM | IVR call: balance | Received call for balance for account 10394541 undefined | 7 | 2 | 7450 | 78 | 78 | 7/28/2021 9:33:11 AM | ||||||||||||||||||||||||||||||
| 465477 | 4908 | 7/28/2021 9:32:15 AM | 7/28/2021 9:32:17 AM | IVR call: balance | Received call for balance for account 10402495 undefined | 7 | 2 | 4105 | 78 | 78 | 7/28/2021 9:32:17 AM | ||||||||||||||||||||||||||||||
| 465427 | 7128 | 7/28/2021 9:07:11 AM | 7/28/2021 9:07:13 AM | IVR call: balance | Received call for balance for account 10016013 undefined | 7 | 2 | 6219 | 78 | 78 | 7/28/2021 9:07:13 AM | ||||||||||||||||||||||||||||||
| 465414 | 7365 | 7/28/2021 9:01:11 AM | 7/28/2021 9:01:27 AM | IVR call: statement | Received call for statement for account 10430607 sent message: 1308 | 8 | 2 | 6439 | 79 | 79 | 7/28/2021 9:01:27 AM | 117037 | |||||||||||||||||||||||||||||
| 465403 | 7192 | 7/28/2021 8:58:22 AM | 7/28/2021 8:58:23 AM | IVR call: balance | Received call for balance for account 10040179 undefined | 7 | 2 | 6278 | 78 | 78 | 7/28/2021 8:58:23 AM | ||||||||||||||||||||||||||||||
| 465388 | 4647 | 7/28/2021 8:52:13 AM | 7/28/2021 8:52:14 AM | IVR call: balance | Received call for balance for account 10024379 undefined | 7 | 2 | 3935 | 78 | 78 | 7/28/2021 8:52:14 AM | ||||||||||||||||||||||||||||||
| 465359 | 8448 | 7/28/2021 8:46:05 AM | 7/28/2021 8:46:05 AM | IVR call:$27 | Received call for $555 for account 10170139 | 7449 | 7/28/2021 8:46:05 AM | ||||||||||||||||||||||||||||||||||
| 465345 | 6000 | 7/28/2021 8:43:38 AM | 7/28/2021 8:43:38 AM | IVR call:$26 | Received call for $554 for account 10057076 | 5136 | 7/28/2021 8:43:38 AM | ||||||||||||||||||||||||||||||||||
| 465346 | 7024 | 7/28/2021 8:43:35 AM | 7/28/2021 8:43:36 AM | IVR call: balance | Received call for balance for account 10065546 undefined | 7 | 2 | 6122 | 78 | 78 | 7/28/2021 8:43:36 AM | ||||||||||||||||||||||||||||||
| 465342 | 7024 | 7/28/2021 8:42:56 AM | 7/28/2021 8:42:58 AM | IVR call: balance | Received call for balance for account 10065546 undefined | 7 | 2 | 6122 | 78 | 78 | 7/28/2021 8:42:58 AM | ||||||||||||||||||||||||||||||
| 465282 | 7019 | 7/28/2021 8:29:45 AM | 7/28/2021 8:29:47 AM | IVR call: balance | Received call for balance for account 10038259 undefined | 7 | 2 | 6117 | 78 | 78 | 7/28/2021 8:29:47 AM | ||||||||||||||||||||||||||||||
| 465277 | 7511 | 7/28/2021 8:28:53 AM | 7/28/2021 8:29:11 AM | IVR call: statement | Received call for statement for account 10398260 sent message: 1307 | 8 | 2 | 6569 | 79 | 79 | 7/28/2021 8:29:11 AM | 117036 | |||||||||||||||||||||||||||||
| 465272 | 7700 | 7/28/2021 8:26:08 AM | 7/28/2021 8:26:10 AM | IVR call: balance | Received call for balance for account 10285777 undefined | 7 | 2 | 6745 | 78 | 78 | 7/28/2021 8:26:10 AM | ||||||||||||||||||||||||||||||
| 465258 | 8089 | 7/28/2021 8:18:51 AM | 7/28/2021 8:18:52 AM | IVR call: balance | Received call for balance for account 10406709 undefined | 7 | 2 | 7119 | 78 | 78 | 7/28/2021 8:18:52 AM | ||||||||||||||||||||||||||||||
| 465252 | 7381 | 7/28/2021 8:17:27 AM | 7/28/2021 8:17:29 AM | IVR call: balance | Received call for balance for account 10028212 undefined | 7 | 2 | 6454 | 78 | 78 | 7/28/2021 8:17:29 AM | ||||||||||||||||||||||||||||||
| 465236 | 4903 | 7/28/2021 8:05:10 AM | 7/28/2021 8:05:12 AM | IVR call: balance | Received call for balance for account 10005453 undefined | 7 | 2 | 4101 | 78 | 78 | 7/28/2021 8:05:12 AM | ||||||||||||||||||||||||||||||
| 465232 | 8446 | 7/28/2021 8:02:25 AM | 7/28/2021 8:02:27 AM | IVR call: balance | Received call for balance for account 10418820 undefined | 7 | 2 | 7448 | 78 | 78 | 7/28/2021 8:02:27 AM |