Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 466296 | 5182 | 7/28/2021 8:38:24 PM | 7/28/2021 8:38:26 PM | IVR call: balance | Received call for balance for account 10347861 undefined | 7 | 2 | 4365 | 78 | 78 | 7/28/2021 8:38:26 PM | ||||||||||||||||||||||||||||||
| 466295 | 5182 | 7/28/2021 8:27:59 PM | 7/28/2021 8:28:01 PM | IVR call: balance | Received call for balance for account 10347861 undefined | 7 | 2 | 4365 | 78 | 78 | 7/28/2021 8:28:01 PM | ||||||||||||||||||||||||||||||
| 466290 | 4876 | 7/28/2021 6:45:45 PM | 7/28/2021 6:45:45 PM | IVR call: balance | Received call for balance for account 10023057 undefined | 7 | 2 | 4074 | 78 | 78 | 7/28/2021 6:45:45 PM | ||||||||||||||||||||||||||||||
| 466287 | 4876 | 7/28/2021 6:44:11 PM | 7/28/2021 6:44:13 PM | IVR call: balance | Received call for balance for account 10023057 undefined | 7 | 2 | 4074 | 78 | 78 | 7/28/2021 6:44:13 PM | ||||||||||||||||||||||||||||||
| 466184 | 7/28/2021 4:48:56 PM | 7/28/2021 4:48:56 PM | IVR call:$31 | Received call for $559 for account undefined | 7/28/2021 4:48:56 PM | ||||||||||||||||||||||||||||||||||||
| 466176 | 6935 | 7/28/2021 4:45:45 PM | 7/28/2021 4:45:46 PM | IVR call: balance | Received call for balance for account 10020288 undefined | 7 | 2 | 6035 | 78 | 78 | 7/28/2021 4:45:46 PM | ||||||||||||||||||||||||||||||
| 466172 | 6934 | 7/28/2021 4:44:36 PM | 7/28/2021 4:44:38 PM | IVR call: balance | Received call for balance for account 10020611 undefined | 7 | 2 | 6034 | 78 | 78 | 7/28/2021 4:44:38 PM | ||||||||||||||||||||||||||||||
| 466170 | 6934 | 7/28/2021 4:43:13 PM | 7/28/2021 4:43:15 PM | IVR call: balance | Received call for balance for account 10020611 undefined | 7 | 2 | 6034 | 78 | 78 | 7/28/2021 4:43:15 PM | ||||||||||||||||||||||||||||||
| 466120 | 8468 | 7/28/2021 3:43:05 PM | 7/28/2021 3:43:06 PM | IVR call: balance | Received call for balance for account 20152596 undefined | 7 | 2 | 7467 | 78 | 78 | 7/28/2021 3:43:06 PM | ||||||||||||||||||||||||||||||
| 466085 | 7472 | 7/28/2021 3:00:59 PM | 7/28/2021 3:01:01 PM | IVR call: balance | Received call for balance for account 10016417 undefined | 7 | 2 | 6532 | 78 | 78 | 7/28/2021 3:01:01 PM | ||||||||||||||||||||||||||||||
| 466064 | 6762 | 7/28/2021 2:39:21 PM | 7/28/2021 2:39:42 PM | IVR call: statement | Received call for statement for account 10113421 sent message: 1328 | 8 | 2 | 5882 | 79 | 79 | 7/28/2021 2:39:42 PM | 117057 | |||||||||||||||||||||||||||||
| 466058 | 7107 | 7/28/2021 2:36:50 PM | 7/28/2021 2:37:17 PM | IVR call: statement | Received call for statement for account 10354048 sent message: 1327 | 8 | 2 | 6199 | 79 | 79 | 7/28/2021 2:37:17 PM | 117056 | |||||||||||||||||||||||||||||
| 466057 | 6762 | 7/28/2021 2:35:54 PM | 7/28/2021 2:35:55 PM | IVR call: balance | Received call for balance for account 10113421 undefined | 7 | 2 | 5882 | 78 | 78 | 7/28/2021 2:35:55 PM | ||||||||||||||||||||||||||||||
| 466053 | 7206 | 7/28/2021 2:34:32 PM | 7/28/2021 2:34:33 PM | IVR call: balance | Received call for balance for account 10351266 undefined | 7 | 2 | 6292 | 78 | 78 | 7/28/2021 2:34:33 PM | ||||||||||||||||||||||||||||||
| 466051 | 7206 | 7/28/2021 2:33:37 PM | 7/28/2021 2:33:39 PM | IVR call: balance | Received call for balance for account 10351266 undefined | 7 | 2 | 6292 | 78 | 78 | 7/28/2021 2:33:39 PM | ||||||||||||||||||||||||||||||
| 466038 | 7035 | 7/28/2021 2:17:47 PM | 7/28/2021 2:17:49 PM | IVR call: balance | Received call for balance for account 10294420 undefined | 7 | 2 | 6133 | 78 | 78 | 7/28/2021 2:17:49 PM | ||||||||||||||||||||||||||||||
| 466016 | 4593 | 7/28/2021 1:58:21 PM | 7/28/2021 1:58:22 PM | IVR call: balance | Received call for balance for account 10059993 undefined | 7 | 2 | 3906 | 78 | 78 | 7/28/2021 1:58:22 PM | ||||||||||||||||||||||||||||||
| 466015 | 7068 | 7/28/2021 1:58:07 PM | 12/29/2021 8:29:39 AM | IVR call: statement | Received call for statement for account 10413409 sent message: 1326 | 8 | 2 | 1076 | 79 | [{"op":"R","uid":"201","un":"nonkosim","dt":"2021-12-29T08:29:39.428Z"}] | 79 | 12/29/2021 8:29:39 AM | 117055 | 201 | |||||||||||||||||||||||||||
| 466014 | 4593 | 7/28/2021 1:57:11 PM | 7/28/2021 1:57:12 PM | IVR call: balance | Received call for balance for account 10059993 undefined | 7 | 2 | 3906 | 78 | 78 | 7/28/2021 1:57:12 PM | ||||||||||||||||||||||||||||||
| 465983 | 6959 | 7/28/2021 1:38:09 PM | 7/28/2021 1:38:10 PM | IVR call: balance | Received call for balance for account 10380189 undefined | 7 | 2 | 6058 | 78 | 78 | 7/28/2021 1:38:10 PM |