Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 466469 | 8472 | 7/29/2021 6:50:20 AM | 7/29/2021 6:50:40 AM | IVR call: statement | Received call for statement for account 10348996 sent message: 1334 | 8 | 2 | 7470 | 79 | 79 | 7/29/2021 6:50:40 AM | 117063 | |||||||||||||||||||||||||||||
| 466426 | 8471 | 7/29/2021 6:39:47 AM | 7/29/2021 6:40:08 AM | IVR call: statement | Received call for statement for account 10432010 sent message: 1333 | 8 | 2 | 7469 | 79 | 79 | 7/29/2021 6:40:08 AM | 117062 | |||||||||||||||||||||||||||||
| 466410 | 8181 | 7/29/2021 6:34:14 AM | 7/29/2021 6:34:15 AM | IVR call: balance | Received call for balance for account 20254534 undefined | 7 | 2 | 7202 | 78 | 78 | 7/29/2021 6:34:15 AM | ||||||||||||||||||||||||||||||
| 466405 | 7095 | 7/29/2021 6:31:45 AM | 7/29/2021 6:31:46 AM | IVR call:$32 | Received call for $560 for account 10072844 | 6188 | 7/29/2021 6:31:46 AM | ||||||||||||||||||||||||||||||||||
| 466403 | 8470 | 7/29/2021 6:30:41 AM | 6/19/2022 10:54:19 AM | IVR call: balance | Received call for balance for account 10429534 undefined | 4 | 2 | 7468 | 78 | 78 | 7/29/2021 6:30:43 AM | 4 | |||||||||||||||||||||||||||||
| 466391 | 7047 | 7/29/2021 6:26:55 AM | 7/29/2021 6:27:20 AM | IVR call: statement | Received call for statement for account 10015272 sent message: 1332 | 8 | 2 | 6145 | 79 | 79 | 7/29/2021 6:27:20 AM | 117061 | |||||||||||||||||||||||||||||
| 466389 | 5528 | 7/29/2021 6:25:11 AM | 7/29/2021 6:25:13 AM | IVR call: balance | Received call for balance for account 10063564 undefined | 7 | 2 | 4696 | 78 | 78 | 7/29/2021 6:25:13 AM | ||||||||||||||||||||||||||||||
| 8469 | 7/29/2021 6:15:59 AM | 7/29/2021 6:16:01 AM | 2 | [{"op":"R","uid":"34","un":"mcdonaldm","dt":"2021-07-29T06:24:12.515Z"}] | 34 | ||||||||||||||||||||||||||||||||||||
| 466371 | 7095 | 7/29/2021 6:11:50 AM | 7/29/2021 6:11:52 AM | IVR call: balance | Received call for balance for account 10072844 undefined | 7 | 2 | 6188 | 78 | 78 | 7/29/2021 6:11:52 AM | ||||||||||||||||||||||||||||||
| 466367 | 7095 | 7/29/2021 6:10:52 AM | 7/29/2021 6:10:53 AM | IVR call: balance | Received call for balance for account 10072844 undefined | 7 | 2 | 6188 | 78 | 78 | 7/29/2021 6:10:53 AM | ||||||||||||||||||||||||||||||
| 466333 | 4876 | 7/29/2021 5:47:08 AM | 7/29/2021 5:47:10 AM | IVR call: balance | Received call for balance for account 10023057 undefined | 7 | 2 | 4074 | 78 | 78 | 7/29/2021 5:47:10 AM | ||||||||||||||||||||||||||||||
| 466328 | 6813 | 7/29/2021 5:40:38 AM | 7/29/2021 5:40:59 AM | IVR call: statement | Received call for statement for account 10064357 sent message: 1331 | 8 | 2 | 5927 | 79 | 79 | 7/29/2021 5:40:59 AM | 117060 | |||||||||||||||||||||||||||||
| 466326 | 6813 | 7/29/2021 5:39:29 AM | 7/29/2021 5:39:30 AM | IVR call: balance | Received call for balance for account 10064357 undefined | 7 | 2 | 5927 | 78 | 78 | 7/29/2021 5:39:30 AM | ||||||||||||||||||||||||||||||
| 466323 | 4668 | 7/29/2021 5:36:08 AM | 7/29/2021 5:36:10 AM | IVR call: balance | Received call for balance for account 10350765 undefined | 7 | 2 | 3948 | 78 | 78 | 7/29/2021 5:36:10 AM | ||||||||||||||||||||||||||||||
| 466322 | 4668 | 7/29/2021 5:35:09 AM | 7/29/2021 5:35:11 AM | IVR call: balance | Received call for balance for account 10350765 undefined | 7 | 2 | 3948 | 78 | 78 | 7/29/2021 5:35:11 AM | ||||||||||||||||||||||||||||||
| 466316 | 4793 | 7/29/2021 5:21:37 AM | 7/29/2021 5:21:39 AM | IVR call: balance | Received call for balance for account 10212024 undefined | 7 | 2 | 4052 | 78 | 78 | 7/29/2021 5:21:39 AM | ||||||||||||||||||||||||||||||
| 466315 | 4975 | 7/29/2021 5:17:54 AM | 7/29/2021 5:18:25 AM | IVR call: statement | Received call for statement for account 10014087 sent message: 1330 | 8 | 2 | 81 | 79 | 79 | 7/29/2021 5:18:25 AM | 117059 | |||||||||||||||||||||||||||||
| 466302 | 5408 | 7/29/2021 3:48:01 AM | 7/29/2021 3:48:03 AM | IVR call: balance | Received call for balance for account 10034162 undefined | 7 | 2 | 4574 | 78 | 78 | 7/29/2021 3:48:03 AM | ||||||||||||||||||||||||||||||
| 466301 | 5409 | 7/29/2021 3:47:11 AM | 7/29/2021 3:47:13 AM | IVR call: balance | Received call for balance for account 10034161 undefined | 7 | 2 | 4575 | 78 | 78 | 7/29/2021 3:47:13 AM | ||||||||||||||||||||||||||||||
| 466297 | 7540 | 7/28/2021 9:39:51 PM | 7/28/2021 9:40:10 PM | IVR call: statement | Received call for statement for account 10054157 sent message: 1329 | 8 | 2 | 6593 | 79 | 79 | 7/28/2021 9:40:10 PM | 117058 |