Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1078605 40288 2/27/2023 3:18:01 PM 2/27/2023 3:18:02 PM IVR call: balance Received call for balance for account 10237690 undefined 7 2 27827 78
1078604 40287 2/27/2023 3:17:02 PM 2/27/2023 3:17:03 PM IVR call: balance Received call for balance for account 10237690 undefined 7 2 27827 78
1078595 40286 2/27/2023 3:13:16 PM 2/27/2023 3:13:17 PM IVR call: balance Received call for balance for account 10369870 undefined 7 2 31206 78
1078563 40285 2/27/2023 2:58:59 PM 2/27/2023 2:59:00 PM IVR call: balance Received call for balance for account 10217345 undefined 7 2 7496 78
1078558 40284 2/27/2023 2:52:15 PM 2/27/2023 2:52:16 PM IVR call: balance Received call for balance for account 10377682 undefined 7 2 3844 78
1078556 40283 2/27/2023 2:51:31 PM 2/27/2023 2:51:32 PM IVR call: balance Received call for balance for account 10076500 undefined 7 2 6473 78
1078536 40282 2/27/2023 2:43:10 PM 2/27/2023 2:43:11 PM IVR call: balance Received call for balance for account 10430157 undefined 7 2 6160 78
40243 2/27/2023 2:39:13 PM 4/29/2023 8:41:54 AM Name change account 10365168 Name change account 10365168 PSE DO NOT DO ANYTHING TO ACCOUNT 10000918 AS I HAD TO OPEN MY LOGIN WITH AN ACCOUNT NUMBER THANK YOU <div><br></div><div><br></div> 23 3 13571 5 2 23 6 122 144603 3106 17
1078515 40281 2/27/2023 2:24:44 PM 2/27/2023 2:24:45 PM IVR call: balance Received call for balance for account 10013380 undefined 7 2 6370 78
1078514 40280 2/27/2023 2:23:49 PM 2/27/2023 2:23:50 PM IVR call:? Received call for ? for account 10435544 13404
1078499 40279 2/27/2023 2:10:42 PM 2/27/2023 2:10:43 PM IVR call: balance Received call for balance for account 10394215 undefined 7 2 8412 78
1078498 40278 2/27/2023 2:10:00 PM 2/27/2023 2:10:01 PM IVR call: balance Received call for balance for account 10006840 undefined 7 2 6290 78
1078482 40277 2/27/2023 2:01:44 PM 2/27/2023 2:01:45 PM IVR call: balance Received call for balance for account 10027058 undefined 7 2 5963 78
1078477 40276 2/27/2023 1:57:21 PM 2/27/2023 1:57:22 PM IVR call: balance Received call for balance for account 10441391 undefined 7 2 29793 78
1078473 40274 2/27/2023 1:55:59 PM 2/27/2023 1:55:59 PM IVR call:? Received call for ? for account 10256571 8766
1078471 40273 2/27/2023 1:55:23 PM 2/27/2023 1:55:24 PM IVR call: balance Received call for balance for account 10387146 undefined 7 2 13832 78
1078462 40272 2/27/2023 1:52:13 PM 2/27/2023 1:52:14 PM IVR call: balance Received call for balance for account 10072750 undefined 7 2 3916 78
1078456 40271 2/27/2023 1:50:33 PM 2/27/2023 1:50:34 PM IVR call: balance Received call for balance for account 10374948 undefined 7 2 14189 78
1078455 40270 2/27/2023 1:50:26 PM 2/27/2023 1:50:27 PM IVR call: balance Received call for balance for account 10294303 undefined 7 2 21442 78
1078448 40269 2/27/2023 1:48:05 PM 2/27/2023 1:48:06 PM IVR call: balance Received call for balance for account 10012503 undefined 7 2 7492 78