Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 466801 | 6909 | 7/29/2021 8:26:55 AM | 7/29/2021 8:26:55 AM | IVR call: balance | Received call for balance for account 10282308 undefined | 7 | 2 | 6012 | 78 | 78 | 7/29/2021 8:26:55 AM | ||||||||||||||||||||||||||||||
| 466792 | 4560 | 7/29/2021 8:25:09 AM | 7/29/2021 8:25:11 AM | IVR call: balance | Received call for balance for account 10406289 undefined | 7 | 2 | 3877 | 78 | 78 | 7/29/2021 8:25:11 AM | ||||||||||||||||||||||||||||||
| 466788 | 8484 | 7/29/2021 8:24:19 AM | 7/29/2021 8:24:21 AM | IVR call: balance | Received call for balance for account 10406288 undefined | 7 | 2 | 7481 | 78 | 78 | 7/29/2021 8:24:21 AM | ||||||||||||||||||||||||||||||
| 466785 | 8484 | 7/29/2021 8:23:12 AM | 7/29/2021 8:23:13 AM | IVR call: balance | Received call for balance for account 10406288 undefined | 7 | 2 | 7481 | 78 | 78 | 7/29/2021 8:23:13 AM | ||||||||||||||||||||||||||||||
| 466771 | 8483 | 7/29/2021 8:20:08 AM | 7/29/2021 8:20:28 AM | IVR call: statement | Received call for statement for account 10346450 sent message: 1346 | 8 | 2 | 7480 | 79 | 79 | 7/29/2021 8:20:28 AM | 117075 | |||||||||||||||||||||||||||||
| 466766 | 7376 | 7/29/2021 8:19:17 AM | 7/29/2021 8:19:18 AM | IVR call: balance | Received call for balance for account 10020026 undefined | 7 | 2 | 6450 | 78 | 78 | 7/29/2021 8:19:18 AM | ||||||||||||||||||||||||||||||
| 466758 | 7024 | 7/29/2021 8:16:47 AM | 7/29/2021 8:16:49 AM | IVR call: balance | Received call for balance for account 10065546 undefined | 7 | 2 | 6122 | 78 | 78 | 7/29/2021 8:16:49 AM | ||||||||||||||||||||||||||||||
| 466751 | 7024 | 7/29/2021 8:15:43 AM | 7/29/2021 8:15:44 AM | IVR call: balance | Received call for balance for account 10065546 undefined | 7 | 2 | 6122 | 78 | 78 | 7/29/2021 8:15:44 AM | ||||||||||||||||||||||||||||||
| 466749 | 7376 | 7/29/2021 8:15:16 AM | 7/29/2021 8:15:40 AM | IVR call: statement | Received call for statement for account 10020026 sent message: 1345 | 8 | 2 | 6450 | 79 | 79 | 7/29/2021 8:15:40 AM | 117074 | |||||||||||||||||||||||||||||
| 466743 | 7376 | 7/29/2021 8:13:53 AM | 7/29/2021 8:13:54 AM | IVR call: balance | Received call for balance for account 10020026 undefined | 7 | 2 | 6450 | 78 | 78 | 7/29/2021 8:13:54 AM | ||||||||||||||||||||||||||||||
| 466736 | 8482 | 7/29/2021 8:10:11 AM | 7/29/2021 8:10:26 AM | IVR call: statement | Received call for statement for account 10372314 sent message: 1344 | 8 | 2 | 5655 | 79 | 79 | 7/29/2021 8:10:26 AM | 117073 | |||||||||||||||||||||||||||||
| 466733 | 6909 | 7/29/2021 8:09:39 AM | 7/29/2021 8:09:40 AM | IVR call: balance | Received call for balance for account 10282308 undefined | 7 | 2 | 6012 | 78 | 78 | 7/29/2021 8:09:40 AM | ||||||||||||||||||||||||||||||
| 466730 | 5061 | 7/29/2021 8:09:21 AM | 7/29/2021 8:09:45 AM | IVR call: statement | Received call for statement for account 10276501 sent message: 1343 | 8 | 2 | 4244 | 79 | 79 | 7/29/2021 8:09:45 AM | 117072 | |||||||||||||||||||||||||||||
| 466719 | 8478 | 7/29/2021 8:04:40 AM | 7/30/2021 10:12:54 AM | IVR call: statement | Received call for statement for account 10288487 sent message: 1342 | 8 | 2 | 7476 | 79 | [{"op":"R","uid":"34","un":"mcdonaldm","dt":"2021-07-30T10:11:05.817Z"},{"op":"R","uid":"34","un":"mcdonaldm","dt":"2021-07-30T10:11:18.175Z"}] | 79 | 7/30/2021 10:12:54 AM | 117071 | 34 | |||||||||||||||||||||||||||
| 466716 | 8481 | 7/29/2021 8:03:48 AM | 7/29/2021 8:04:08 AM | IVR call: statement | Received call for statement for account 10367721 sent message: 1341 | 8 | 2 | 7479 | 79 | 79 | 7/29/2021 8:04:08 AM | 117070 | |||||||||||||||||||||||||||||
| 466704 | 8478 | 7/29/2021 8:00:27 AM | 7/29/2021 8:00:28 AM | IVR call: balance | Received call for balance for account 10288487 undefined | 7 | 2 | 7476 | 78 | 78 | 7/29/2021 8:00:28 AM | ||||||||||||||||||||||||||||||
| 466700 | 8480 | 7/29/2021 7:59:53 AM | 7/29/2021 7:59:54 AM | IVR call: balance | Received call for balance for account 10375046 undefined | 7 | 2 | 7478 | 78 | 78 | 7/29/2021 7:59:54 AM | ||||||||||||||||||||||||||||||
| 466693 | 4610 | 7/29/2021 7:58:07 AM | 7/29/2021 7:58:08 AM | IVR call: balance | Received call for balance for account 10036014 undefined | 7 | 2 | 3918 | 78 | 78 | 7/29/2021 7:58:08 AM | ||||||||||||||||||||||||||||||
| 466688 | 8479 | 7/29/2021 7:56:40 AM | 9/29/2021 10:00:39 AM | IVR call: balance | Received call for balance for account 10424916 undefined | 7 | 2 | 7477 | 78 | [{"op":"R","uid":"4","un":"babalwam","dt":"2021-09-29T09:56:03.243Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-09-29T10:00:34.739Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-09-29T10:00:39.240Z"}] | 78 | 9/29/2021 10:00:39 AM | 4 | ||||||||||||||||||||||||||||
| 466680 | 7286 | 7/29/2021 7:54:26 AM | 7/29/2021 7:54:27 AM | IVR call: balance | Received call for balance for account 10038247 undefined | 7 | 2 | 6363 | 78 | 78 | 7/29/2021 7:54:27 AM |