Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 466965 | 6807 | 7/29/2021 9:15:50 AM | 7/29/2021 9:15:51 AM | IVR call: balance | Received call for balance for account 20280686 undefined | 7 | 2 | 5921 | 78 | 78 | 7/29/2021 9:15:51 AM | ||||||||||||||||||||||||||||||
| 466960 | 8499 | 7/29/2021 9:14:57 AM | 7/29/2021 9:14:58 AM | IVR call: balance | Received call for balance for account 10217345 undefined | 7 | 2 | 7496 | 78 | 78 | 7/29/2021 9:14:58 AM | ||||||||||||||||||||||||||||||
| 466961 | 6807 | 7/29/2021 9:14:55 AM | 7/29/2021 9:14:56 AM | IVR call: balance | Received call for balance for account 20280686 undefined | 7 | 2 | 5921 | 78 | 78 | 7/29/2021 9:14:56 AM | ||||||||||||||||||||||||||||||
| 466957 | 8499 | 7/29/2021 9:13:46 AM | 7/29/2021 9:13:47 AM | IVR call: balance | Received call for balance for account 10217345 undefined | 7 | 2 | 7496 | 78 | 78 | 7/29/2021 9:13:47 AM | ||||||||||||||||||||||||||||||
| 466944 | 6054 | 7/29/2021 9:08:45 AM | 7/29/2021 9:08:45 AM | IVR call: balance | Received call for balance for account 10281930 undefined | 7 | 2 | 5189 | 78 | 78 | 7/29/2021 9:08:45 AM | ||||||||||||||||||||||||||||||
| 466942 | 8500 | 7/29/2021 9:07:59 AM | 7/29/2021 9:08:15 AM | IVR call: meter-reading | Received call for meter-reading for account 10083642 Meter reading: [2327] Meter type: [water] | 10 | 2 | 3095 | 81 | 81 | |||||||||||||||||||||||||||||||
| 466941 | 8499 | 7/29/2021 9:07:08 AM | 7/29/2021 9:07:26 AM | IVR call: statement | Received call for statement for account 10217345 sent message: 1362 | 8 | 2 | 7496 | 79 | 79 | 7/29/2021 9:07:26 AM | 117091 | |||||||||||||||||||||||||||||
| 466939 | 8498 | 7/29/2021 9:06:50 AM | 7/29/2021 9:07:18 AM | IVR call: statement | Received call for statement for account 10029320 sent message: 1361 | 8 | 2 | 7495 | 79 | 79 | 7/29/2021 9:07:18 AM | 117090 | |||||||||||||||||||||||||||||
| 466934 | 6054 | 7/29/2021 9:05:07 AM | 7/29/2021 9:05:46 AM | IVR call: statement | Received call for statement for account 10281930 sent message: 1360 | 8 | 2 | 5189 | 79 | 79 | 7/29/2021 9:05:46 AM | 117089 | |||||||||||||||||||||||||||||
| 466931 | 8497 | 7/29/2021 9:04:04 AM | 7/29/2021 9:04:05 AM | IVR call: balance | Received call for balance for account 10431130 undefined | 7 | 2 | 7494 | 78 | 78 | 7/29/2021 9:04:05 AM | ||||||||||||||||||||||||||||||
| 466932 | 4545 | 7/29/2021 9:04:03 AM | 7/29/2021 9:04:24 AM | IVR call: statement | Received call for statement for account 10362529 sent message: 1359 | 8 | 2 | 3869 | 79 | 79 | 7/29/2021 9:04:24 AM | 117088 | |||||||||||||||||||||||||||||
| 8496 | 7/29/2021 9:00:57 AM | 3/28/2022 7:23:36 AM | LEAK CREDIT - AVE:17 | LEAK CREDIT - AVE:17<div>202008 - 202102</div><div><br></div><div><br></div><br/><b>Journal Number</b>: [551284]<br/><b>Journal Amount</b>: [146101.26] | 27 | 3 | 7493 | 13 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-29T08:59:24.730Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-29T08:59:50.484Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-29T14:33:33.308Z"}] | 1 | 96 | 3/28/2022 7:23:36 AM | 13 | 2 | |||||||||||||||||||||||
| 466911 | 5403 | 7/29/2021 8:57:20 AM | 7/29/2021 8:57:21 AM | IVR call: balance | Received call for balance for account 10277624 undefined | 7 | 2 | 4570 | 78 | 78 | 7/29/2021 8:57:21 AM | ||||||||||||||||||||||||||||||
| 466910 | 8495 | 7/29/2021 8:57:18 AM | 7/29/2021 8:57:20 AM | IVR call: balance | Received call for balance for account 10012503 undefined | 7 | 2 | 7492 | 78 | 78 | 7/29/2021 8:57:20 AM | ||||||||||||||||||||||||||||||
| 466906 | 5288 | 7/29/2021 8:55:52 AM | 7/29/2021 8:55:53 AM | IVR call: balance | Received call for balance for account 20359696 undefined | 7 | 2 | 4462 | 78 | 78 | 7/29/2021 8:55:53 AM | ||||||||||||||||||||||||||||||
| 466899 | 7086 | 7/29/2021 8:52:15 AM | 7/29/2021 8:52:16 AM | IVR call: balance | Received call for balance for account 10273031 undefined | 7 | 2 | 6182 | 78 | 78 | 7/29/2021 8:52:16 AM | ||||||||||||||||||||||||||||||
| 466898 | 7924 | 7/29/2021 8:52:11 AM | 7/29/2021 8:52:36 AM | IVR call: statement | Received call for statement for account 10358315 sent message: 1358 | 8 | 2 | 6961 | 79 | 79 | 7/29/2021 8:52:36 AM | 117087 | |||||||||||||||||||||||||||||
| 466895 | 7086 | 7/29/2021 8:51:18 AM | 7/29/2021 8:51:18 AM | IVR call: balance | Received call for balance for account 10273031 undefined | 7 | 2 | 6182 | 78 | 78 | 7/29/2021 8:51:18 AM | ||||||||||||||||||||||||||||||
| 466890 | 5582 | 7/29/2021 8:50:47 AM | 7/29/2021 8:51:05 AM | IVR call: statement | Received call for statement for account 10404224 undefined | 4747 | 7/29/2021 8:51:05 AM | ||||||||||||||||||||||||||||||||||
| 466889 | 8409 | 7/29/2021 8:50:00 AM | 9/17/2021 8:52:01 AM | IVR call:$37 | Received call for $565 for account 10367736 | 7413 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-09-17T08:51:45.861Z"}] | 9/17/2021 8:52:01 AM | 16 |