Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 467441 | 8529 | 7/29/2021 1:04:01 PM | 7/29/2021 1:04:03 PM | IVR call: balance | Received call for balance for account 10094301 undefined | 7 | 2 | 7524 | 78 | 78 | 7/29/2021 1:04:03 PM | ||||||||||||||||||||||||||||||
| 467423 | 6909 | 7/29/2021 12:58:16 PM | 7/29/2021 12:58:18 PM | IVR call: balance | Received call for balance for account 10282308 undefined | 7 | 2 | 6012 | 78 | 78 | 7/29/2021 12:58:18 PM | ||||||||||||||||||||||||||||||
| 467418 | 4886 | 7/29/2021 12:56:19 PM | 7/29/2021 12:56:21 PM | IVR call: balance | Received call for balance for account 10043062 undefined | 7 | 2 | 4082 | 78 | 78 | 7/29/2021 12:56:21 PM | ||||||||||||||||||||||||||||||
| 8528 | 7/29/2021 12:39:57 PM | 3/28/2022 7:25:06 AM | Consolidation | Consolidate debt to account no: 10043866. | 3 | 7523 | 2 | 23 | 13 | 76 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-07-29T12:39:59.366Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T08:29:36.872Z"}] | 13 | 76 | 214 | |||||||||||||||||||||||||||
| 467351 | 7249 | 7/29/2021 12:19:04 PM | 7/29/2021 12:19:05 PM | IVR call: balance | Received call for balance for account 10217256 undefined | 7 | 2 | 6329 | 78 | 78 | 7/29/2021 12:19:05 PM | ||||||||||||||||||||||||||||||
| 467343 | 6909 | 7/29/2021 12:15:52 PM | 7/29/2021 12:16:16 PM | IVR call: statement | Received call for statement for account 10282308 sent message: 1385 | 8 | 2 | 6012 | 79 | 79 | 7/29/2021 12:16:16 PM | 117114 | |||||||||||||||||||||||||||||
| 467342 | 8527 | 7/29/2021 12:14:26 PM | 7/29/2021 12:14:46 PM | IVR call: statement | Received call for statement for account 10409904 sent message: 1384 | 8 | 2 | 7522 | 79 | 79 | 7/29/2021 12:14:46 PM | 117113 | |||||||||||||||||||||||||||||
| 467340 | 8526 | 7/29/2021 12:12:44 PM | 7/29/2021 12:13:10 PM | IVR call: statement | Received call for statement for account 10008914 sent message: 1383 | 8 | 2 | 7521 | 79 | 79 | 7/29/2021 12:13:10 PM | 117112 | |||||||||||||||||||||||||||||
| 467338 | 8524 | 7/29/2021 12:09:33 PM | 7/29/2021 12:09:34 PM | IVR call: balance | Received call for balance for account 10094040 undefined | 7 | 2 | 7519 | 78 | 78 | 7/29/2021 12:09:34 PM | ||||||||||||||||||||||||||||||
| 467337 | 8524 | 7/29/2021 12:08:28 PM | 7/29/2021 12:08:29 PM | IVR call: balance | Received call for balance for account 10094040 undefined | 7 | 2 | 7519 | 78 | 78 | 7/29/2021 12:08:29 PM | ||||||||||||||||||||||||||||||
| 467332 | 8524 | 7/29/2021 12:07:39 PM | 7/29/2021 12:07:40 PM | IVR call: balance | Received call for balance for account 10094040 undefined | 7 | 2 | 7519 | 78 | 78 | 7/29/2021 12:07:40 PM | ||||||||||||||||||||||||||||||
| 467329 | 8525 | 7/29/2021 12:06:51 PM | 7/29/2021 12:07:19 PM | IVR call: meter-reading | Received call for meter-reading for account 10388052 Meter reading: [30] Meter type: [water] | 10 | 2 | 7520 | 81 | 81 | |||||||||||||||||||||||||||||||
| 467324 | 8524 | 7/29/2021 12:05:00 PM | 7/29/2021 12:05:02 PM | IVR call: balance | Received call for balance for account 10094040 undefined | 7 | 2 | 7519 | 78 | 78 | 7/29/2021 12:05:02 PM | ||||||||||||||||||||||||||||||
| 467314 | 6909 | 7/29/2021 11:57:45 AM | 7/29/2021 11:57:47 AM | IVR call: balance | Received call for balance for account 10282308 undefined | 7 | 2 | 6012 | 78 | 78 | 7/29/2021 11:57:47 AM | ||||||||||||||||||||||||||||||
| 467308 | 6943 | 7/29/2021 11:52:56 AM | 7/29/2021 11:52:58 AM | IVR call: balance | Received call for balance for account 10060337 undefined | 7 | 2 | 6043 | 78 | 78 | 7/29/2021 11:52:58 AM | ||||||||||||||||||||||||||||||
| 467303 | 6763 | 7/29/2021 11:52:04 AM | 7/29/2021 11:52:05 AM | IVR call: balance | Received call for balance for account 10011097 undefined | 7 | 2 | 5883 | 78 | 78 | 7/29/2021 11:52:05 AM | ||||||||||||||||||||||||||||||
| 467298 | 8523 | 7/29/2021 11:51:09 AM | 7/29/2021 11:51:11 AM | IVR call: balance | Received call for balance for account 10089447 undefined | 7 | 2 | 7518 | 78 | 78 | 7/29/2021 11:51:11 AM | ||||||||||||||||||||||||||||||
| 467273 | 6763 | 7/29/2021 11:37:55 AM | 7/29/2021 11:38:21 AM | IVR call: statement | Received call for statement for account 10011097 sent message: 1382 | 8 | 2 | 5883 | 79 | 79 | 7/29/2021 11:38:21 AM | 117111 | |||||||||||||||||||||||||||||
| 467267 | 8522 | 7/29/2021 11:35:55 AM | 7/29/2021 11:35:57 AM | IVR call: balance | Received call for balance for account 10422346 undefined | 7 | 2 | 7517 | 78 | 78 | 7/29/2021 11:35:57 AM | ||||||||||||||||||||||||||||||
| 467262 | 7137 | 7/29/2021 11:30:55 AM | 7/29/2021 11:30:57 AM | IVR call: balance | Received call for balance for account 10239695 undefined | 7 | 2 | 6226 | 78 | 78 | 7/29/2021 11:30:57 AM |