Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1078890 40308 2/28/2023 6:05:30 AM 2/28/2023 6:05:31 AM IVR call: balance Received call for balance for account 10207735 undefined 7 2 4166 78
1078888 40307 2/28/2023 6:04:28 AM 2/28/2023 6:04:29 AM IVR call: balance Received call for balance for account 10207735 undefined 7 2 4166 78
1078880 40306 2/28/2023 6:00:54 AM 2/28/2023 6:01:11 AM IVR call: statement Received call for statement for account 10267438 sent message: 36380 8 2 23901 79
1078867 40305 2/28/2023 5:54:36 AM 2/28/2023 5:54:37 AM IVR call: balance Received call for balance for account 10438468 undefined 7 2 26296 78
1078862 40304 2/28/2023 5:53:29 AM 2/28/2023 5:53:30 AM IVR call: balance Received call for balance for account 10020288 undefined 7 2 6035 78
1078849 40303 2/28/2023 5:18:38 AM 2/28/2023 5:18:56 AM IVR call: statement Received call for statement for account 10021397 sent message: 36379 8 2 1511 79
1078838 40302 2/28/2023 4:54:02 AM 2/28/2023 4:54:03 AM IVR call: balance Received call for balance for account 10267986 undefined 7 2 13206 78
1078814 40301 2/28/2023 3:53:13 AM 2/28/2023 3:53:14 AM IVR call: balance Received call for balance for account 10161895 undefined 7 2 13707 78
1078811 40300 2/28/2023 2:15:40 AM 2/28/2023 2:15:41 AM IVR call: balance Received call for balance for account 10281191 undefined 7 2 14518 78
1078804 40299 2/27/2023 8:21:55 PM 2/27/2023 8:21:56 PM IVR call: balance Received call for balance for account 10044776 undefined 7 2 11411 78
1078803 40298 2/27/2023 8:19:58 PM 2/27/2023 8:19:59 PM IVR call: balance Received call for balance for account 10050555 undefined 7 2 11413 78
1078801 40297 2/27/2023 8:08:04 PM 2/27/2023 8:08:05 PM IVR call: balance Received call for balance for account 10028226 undefined 7 2 10319 78
1078800 40296 2/27/2023 8:05:47 PM 2/27/2023 8:05:48 PM IVR call: balance Received call for balance for account 10028226 undefined 7 2 10319 78
1078794 40295 2/27/2023 6:48:04 PM 2/27/2023 6:48:25 PM IVR call: statement Received call for statement for account 10402233 sent message: 36378 8 2 31208 79
1078790 40294 2/27/2023 6:43:20 PM 2/27/2023 6:43:21 PM IVR call: balance Received call for balance for account 10371157 undefined 7 2 31207 78
1078789 40293 2/27/2023 6:42:15 PM 2/27/2023 6:42:16 PM IVR call:? Received call for ? for account 10371157 31207
1078759 40292 2/27/2023 5:36:58 PM 2/27/2023 5:36:59 PM IVR call: balance Received call for balance for account 10365858 undefined 7 2 4120 78
1078703 40291 2/27/2023 4:50:18 PM 2/27/2023 4:50:18 PM IVR call: balance Received call for balance for account 10287938 undefined 7 2 3860 78
1078694 40290 2/27/2023 4:48:17 PM 2/27/2023 4:48:18 PM IVR call: balance Received call for balance for account 10287938 undefined 7 2 3860 78
1078675 40289 2/27/2023 4:07:00 PM 2/27/2023 4:07:01 PM IVR call: balance Received call for balance for account 10341396 undefined 7 2 21706 78