Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 468458 | 5059 | 7/30/2021 9:34:59 AM | 7/30/2021 9:34:59 AM | IVR call: balance | Received call for balance for account 10028202 undefined | 7 | 2 | 4242 | 78 | 78 | 7/30/2021 9:34:59 AM | ||||||||||||||||||||||||||||||
| 468456 | 4811 | 7/30/2021 9:34:22 AM | 7/30/2021 9:34:23 AM | IVR call: balance | Received call for balance for account 10076270 undefined | 7 | 2 | 4058 | 78 | 78 | 7/30/2021 9:34:23 AM | ||||||||||||||||||||||||||||||
| 468455 | 5059 | 7/30/2021 9:33:58 AM | 7/30/2021 9:33:59 AM | IVR call: balance | Received call for balance for account 10028202 undefined | 7 | 2 | 4242 | 78 | 78 | 7/30/2021 9:33:59 AM | ||||||||||||||||||||||||||||||
| 468454 | 5059 | 7/30/2021 9:33:00 AM | 7/30/2021 9:33:01 AM | IVR call: balance | Received call for balance for account 10028202 undefined | 7 | 2 | 4242 | 78 | 78 | 7/30/2021 9:33:01 AM | ||||||||||||||||||||||||||||||
| 468453 | 7430 | 7/30/2021 9:32:51 AM | 7/30/2021 9:32:52 AM | IVR call: balance | Received call for balance for account 10007864 undefined | 7 | 2 | 6496 | 78 | 78 | 7/30/2021 9:32:52 AM | ||||||||||||||||||||||||||||||
| 468450 | 8558 | 7/30/2021 9:32:08 AM | 7/30/2021 9:32:09 AM | IVR call: balance | Received call for balance for account 10020210 undefined | 7 | 2 | 7549 | 78 | 78 | 7/30/2021 9:32:09 AM | ||||||||||||||||||||||||||||||
| 468447 | 4806 | 7/30/2021 9:31:43 AM | 7/30/2021 9:31:44 AM | IVR call: balance | Received call for balance for account 10247346 undefined | 7 | 2 | 4057 | 78 | 78 | 7/30/2021 9:31:44 AM | ||||||||||||||||||||||||||||||
| 468445 | 7098 | 7/30/2021 9:30:27 AM | 2/13/2022 7:31:53 AM | IVR call: balance | Received call for balance for account 10355258 undefined | 7 | 2 | 538 | 78 | [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T10:42:13.405Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T07:30:44.580Z"}] | 78 | 2/13/2022 7:31:53 AM | 214 | ||||||||||||||||||||||||||||
| 468443 | 4806 | 7/30/2021 9:29:42 AM | 7/30/2021 9:29:44 AM | IVR call: balance | Received call for balance for account 10247346 undefined | 7 | 2 | 4057 | 78 | 78 | 7/30/2021 9:29:44 AM | ||||||||||||||||||||||||||||||
| 468437 | 8557 | 7/30/2021 9:23:41 AM | 3/25/2022 8:22:01 AM | IVR call: balance | Received call for balance for account 10418278 undefined | 4 | 2 | 440 | 78 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-13T10:05:40.758Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-03-25T08:22:01.701Z"}] | 78 | 11 | 3/25/2022 8:22:01 AM | 11 | |||||||||||||||||||||||||||
| 468432 | 7430 | 7/30/2021 9:22:38 AM | 7/30/2021 9:22:59 AM | IVR call: statement | Received call for statement for account 10007864 sent message: 1408 | 8 | 2 | 6496 | 79 | 79 | 7/30/2021 9:22:59 AM | 117137 | |||||||||||||||||||||||||||||
| 468419 | 7430 | 7/30/2021 9:16:47 AM | 7/30/2021 9:16:48 AM | IVR call: balance | Received call for balance for account 10007864 undefined | 7 | 2 | 6496 | 78 | 78 | 7/30/2021 9:16:48 AM | ||||||||||||||||||||||||||||||
| 468413 | 4979 | 7/30/2021 9:13:48 AM | 7/30/2021 9:13:49 AM | IVR call: balance | Received call for balance for account 20179196 undefined | 7 | 2 | 4168 | 78 | 78 | 7/30/2021 9:13:49 AM | ||||||||||||||||||||||||||||||
| 468410 | 7215 | 7/30/2021 9:12:50 AM | 7/30/2021 9:13:08 AM | IVR call: statement | Received call for statement for account 10331566 sent message: 1407 | 8 | 2 | 537 | 79 | 79 | 7/30/2021 9:13:08 AM | 117136 | |||||||||||||||||||||||||||||
| 468406 | 7098 | 7/30/2021 9:10:51 AM | 2/13/2022 7:32:11 AM | IVR call: balance | Received call for balance for account 10355258 undefined | 7 | 2 | 538 | 78 | [{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T07:31:02.930Z"}] | 78 | 2/13/2022 7:32:11 AM | 214 | ||||||||||||||||||||||||||||
| 468401 | 7223 | 7/30/2021 9:08:57 AM | 7/30/2021 9:08:58 AM | IVR call: balance | Received call for balance for account 10424733 undefined | 7 | 2 | 6305 | 78 | 78 | 7/30/2021 9:08:58 AM | ||||||||||||||||||||||||||||||
| 468391 | 8556 | 7/30/2021 9:03:28 AM | 7/30/2021 9:03:30 AM | IVR call: balance | Received call for balance for account 10026121 undefined | 7 | 2 | 7548 | 78 | 78 | 7/30/2021 9:03:30 AM | ||||||||||||||||||||||||||||||
| 468371 | 8548 | 7/30/2021 8:49:21 AM | 7/30/2021 8:49:22 AM | IVR call:$45 | Received call for $573 for account 10126172 | 7540 | 7/30/2021 8:49:22 AM | ||||||||||||||||||||||||||||||||||
| 468364 | 8555 | 7/30/2021 8:43:16 AM | 7/30/2021 8:43:18 AM | IVR call: balance | Received call for balance for account 10287622 undefined | 7 | 2 | 7547 | 78 | 78 | 7/30/2021 8:43:18 AM | ||||||||||||||||||||||||||||||
| 468356 | 7098 | 7/30/2021 8:42:19 AM | 2/13/2022 7:32:38 AM | IVR call: balance | Received call for balance for account 10355258 undefined | 7 | 2 | 538 | 78 | [{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T07:31:29.628Z"}] | 78 | 2/13/2022 7:32:38 AM | 214 |