Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 8597 | 7/30/2021 12:51:19 PM | 6/30/2022 12:38:03 PM | HIGH CONSUMPTION ON ACCOUNT | HIGH CONSUMPTION - 2021/06<div><br></div><div>leak credit passed</div><br/><b>Journal Number</b>: [777992] | 27 | 3 | 7584 | 13 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-30T12:51:21.522Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-17T11:54:13.768Z"}] | 1 | 96 | 11 | 6/30/2022 12:38:03 PM | 134134 | 7 | 7 | |||||||||||||||||||||
| 468861 | 4793 | 7/30/2021 12:49:13 PM | 7/30/2021 12:49:14 PM | IVR call: balance | Received call for balance for account 10212024 undefined | 7 | 2 | 4052 | 78 | 78 | 7/30/2021 12:49:14 PM | ||||||||||||||||||||||||||||||
| 468858 | 8598 | 7/30/2021 12:48:17 PM | 7/30/2021 12:48:18 PM | IVR call: balance | Received call for balance for account 10016026 undefined | 7 | 2 | 26 | 78 | 78 | 7/30/2021 12:48:18 PM | ||||||||||||||||||||||||||||||
| 468857 | 8596 | 7/30/2021 12:47:20 PM | 7/30/2021 12:47:22 PM | IVR call: balance | Received call for balance for account 10172774 undefined | 7 | 2 | 2585 | 78 | 78 | 7/30/2021 12:47:22 PM | ||||||||||||||||||||||||||||||
| 468851 | 7389 | 7/30/2021 12:45:06 PM | 7/30/2021 12:45:08 PM | IVR call: balance | Received call for balance for account 10064088 undefined | 7 | 2 | 6461 | 78 | 78 | 7/30/2021 12:45:08 PM | ||||||||||||||||||||||||||||||
| 468840 | 8595 | 7/30/2021 12:41:35 PM | 7/30/2021 12:41:37 PM | IVR call: balance | Received call for balance for account 10410959 undefined | 7 | 2 | 7583 | 78 | 78 | 7/30/2021 12:41:37 PM | ||||||||||||||||||||||||||||||
| 468839 | 4988 | 7/30/2021 12:39:44 PM | 7/30/2021 12:39:45 PM | IVR call: balance | Received call for balance for account 10021601 undefined | 7 | 2 | 4177 | 78 | 78 | 7/30/2021 12:39:45 PM | ||||||||||||||||||||||||||||||
| 468838 | 4988 | 7/30/2021 12:38:42 PM | 7/30/2021 12:38:43 PM | IVR call: balance | Received call for balance for account 10021601 undefined | 7 | 2 | 4177 | 78 | 78 | 7/30/2021 12:38:43 PM | ||||||||||||||||||||||||||||||
| 468835 | 7178 | 7/30/2021 12:37:36 PM | 7/30/2021 12:37:36 PM | IVR call: balance | Received call for balance for account 10273544 undefined | 7 | 2 | 6264 | 78 | 78 | 7/30/2021 12:37:36 PM | ||||||||||||||||||||||||||||||
| 468833 | 7175 | 7/30/2021 12:36:04 PM | 2/3/2022 9:44:48 AM | IVR call: balance | Received call for balance for account 10413837 undefined | 7 | 2 | 6261 | 78 | [{"op":"R","uid":"18","un":"lindan","dt":"2022-02-03T09:44:48.525Z"}] | 78 | 2/3/2022 9:44:48 AM | 18 | ||||||||||||||||||||||||||||
| 8594 | 7/30/2021 12:34:47 PM | 7/30/2021 12:36:34 PM | 1 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-07-30T12:33:15.342Z"},{"op":"R","uid":"21","un":"heinrichs","dt":"2021-07-30T12:34:59.871Z"}] | 21 | ||||||||||||||||||||||||||||||||||||
| 468823 | 7180 | 7/30/2021 12:33:25 PM | 7/30/2021 12:33:26 PM | IVR call: balance | Received call for balance for account 10405842 undefined | 7 | 2 | 6265 | 78 | 78 | 7/30/2021 12:33:26 PM | ||||||||||||||||||||||||||||||
| 8592 | 7/30/2021 12:31:39 PM | 3/28/2022 7:08:29 AM | WATER QUERY | CAN YOU PLEASE APPLY SIX MONTHS POLICY CONSUMER CHARGED INTERIM SINCE 2019/06/30 UNTIL 2020/08/15 | 3 | 7581 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"175","un":"zukiswat","dt":"2021-07-30T12:30:04.956Z"}] | 1 | 95 | 175 | |||||||||||||||||||||||||||
| 468816 | 8593 | 7/30/2021 12:29:29 PM | 7/30/2021 12:29:48 PM | IVR call: statement | Received call for statement for account 10416184 sent message: 1436 | 8 | 2 | 7580 | 79 | 79 | 7/30/2021 12:29:48 PM | 117165 | |||||||||||||||||||||||||||||
| 468806 | 8591 | 7/30/2021 12:24:06 PM | 1/25/2022 12:17:43 PM | IVR call: balance | Received call for balance for account 10278023 undefined | 7 | 2 | 7579 | 78 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2022-01-25T12:16:46.482Z"}] | 78 | 1/25/2022 12:17:43 PM | 20 | ||||||||||||||||||||||||||||
| 468804 | 6791 | 7/30/2021 12:23:43 PM | 7/30/2021 12:23:45 PM | IVR call: balance | Received call for balance for account 10072755 undefined | 7 | 2 | 5907 | 78 | 78 | 7/30/2021 12:23:45 PM | ||||||||||||||||||||||||||||||
| 468802 | 8590 | 7/30/2021 12:22:55 PM | 7/30/2021 12:22:57 PM | IVR call: balance | Received call for balance for account 10052180 undefined | 7 | 2 | 7578 | 78 | 78 | 7/30/2021 12:22:57 PM | ||||||||||||||||||||||||||||||
| 468793 | 6011 | 7/30/2021 12:21:44 PM | 7/30/2021 12:21:45 PM | IVR call: balance | Received call for balance for account 10387628 undefined | 7 | 2 | 5146 | 78 | 78 | 7/30/2021 12:21:45 PM | ||||||||||||||||||||||||||||||
| 468788 | 5285 | 7/30/2021 12:19:00 PM | 7/30/2021 12:19:02 PM | IVR call: balance | Received call for balance for account 10204743 undefined | 7 | 2 | 4460 | 78 | 78 | 7/30/2021 12:19:02 PM | ||||||||||||||||||||||||||||||
| 468784 | 5285 | 7/30/2021 12:17:32 PM | 7/30/2021 12:17:32 PM | IVR call:$49 | Received call for $577 for account 10204743 | 4460 | 7/30/2021 12:17:32 PM |