Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 469357 | 7077 | 7/30/2021 7:53:48 PM | 7/30/2021 7:54:22 PM | IVR call: statement | Received call for statement for account 10249290 sent message: 1442 | 8 | 2 | 6173 | 79 | 79 | 7/30/2021 7:54:22 PM | 117171 | |||||||||||||||||||||||||||||
| 469356 | 7077 | 7/30/2021 7:51:36 PM | 7/30/2021 7:51:38 PM | IVR call: balance | Received call for balance for account 10249290 undefined | 7 | 2 | 6173 | 78 | 78 | 7/30/2021 7:51:38 PM | ||||||||||||||||||||||||||||||
| 469355 | 8613 | 7/30/2021 7:32:44 PM | 7/30/2021 7:32:46 PM | IVR call: balance | Received call for balance for account 20034024 undefined | 7 | 2 | 7597 | 78 | 78 | 7/30/2021 7:32:46 PM | ||||||||||||||||||||||||||||||
| 469343 | 7091 | 7/30/2021 6:22:10 PM | 7/30/2021 6:22:12 PM | IVR call: balance | Received call for balance for account 10006357 undefined | 7 | 2 | 6185 | 78 | 78 | 7/30/2021 6:22:12 PM | ||||||||||||||||||||||||||||||
| 469274 | 7540 | 7/30/2021 5:20:13 PM | 7/30/2021 5:20:38 PM | IVR call: statement | Received call for statement for account 10054157 sent message: 1441 | 8 | 2 | 6593 | 79 | 79 | 7/30/2021 5:20:38 PM | 117170 | |||||||||||||||||||||||||||||
| 469099 | 6174 | 7/30/2021 2:59:04 PM | 7/30/2021 2:59:06 PM | IVR call: balance | Received call for balance for account 10293407 undefined | 7 | 2 | 5302 | 78 | 78 | 7/30/2021 2:59:06 PM | ||||||||||||||||||||||||||||||
| 469085 | 8405 | 7/30/2021 2:36:56 PM | 7/30/2021 2:36:58 PM | IVR call: balance | Received call for balance for account 10407937 undefined | 7 | 2 | 7410 | 78 | 78 | 7/30/2021 2:36:58 PM | ||||||||||||||||||||||||||||||
| 469079 | 8612 | 7/30/2021 2:34:52 PM | 7/30/2021 2:34:54 PM | IVR call: balance | Received call for balance for account 10271996 undefined | 7 | 2 | 7596 | 78 | 78 | 7/30/2021 2:34:54 PM | ||||||||||||||||||||||||||||||
| 469068 | 5802 | 7/30/2021 2:26:30 PM | 7/30/2021 2:26:32 PM | IVR call: balance | Received call for balance for account 10008934 undefined | 7 | 2 | 4948 | 78 | 78 | 7/30/2021 2:26:32 PM | ||||||||||||||||||||||||||||||
| 469067 | 5057 | 7/30/2021 2:26:00 PM | 7/30/2021 2:26:02 PM | IVR call: balance | Received call for balance for account 10420640 undefined | 7 | 2 | 4240 | 78 | 78 | 7/30/2021 2:26:02 PM | ||||||||||||||||||||||||||||||
| 8611 | 7/30/2021 2:15:27 PM | 7/30/2021 2:15:29 PM | 2 | 7595 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-07-30T14:13:53.670Z"}] | 21 | |||||||||||||||||||||||||||||||||||
| 469038 | 8610 | 7/30/2021 2:06:09 PM | 7/30/2021 2:06:11 PM | IVR call: balance | Received call for balance for account 10102455 undefined | 7 | 2 | 7594 | 78 | 78 | 7/30/2021 2:06:11 PM | ||||||||||||||||||||||||||||||
| 8609 | 7/30/2021 1:55:54 PM | 4/12/2022 9:47:18 AM | High Consumption | Consumer is been charged high consumption for the month of July | 3 | 2 | 23 | 1 | 67 | 1 | 67 | ||||||||||||||||||||||||||||||
| 469014 | 8434 | 7/30/2021 1:49:56 PM | 7/30/2021 1:49:57 PM | IVR call: balance | Received call for balance for account 10021867 undefined | 7 | 2 | 7437 | 78 | 78 | 7/30/2021 1:49:57 PM | ||||||||||||||||||||||||||||||
| 469006 | 4551 | 7/30/2021 1:46:30 PM | 7/30/2021 1:46:32 PM | IVR call: balance | Received call for balance for account 10389764 undefined | 7 | 2 | 3872 | 78 | 78 | 7/30/2021 1:46:32 PM | ||||||||||||||||||||||||||||||
| 469001 | 8607 | 7/30/2021 1:43:31 PM | 7/30/2021 1:43:33 PM | IVR call: balance | Received call for balance for account 10413396 undefined | 7 | 2 | 7592 | 78 | 78 | 7/30/2021 1:43:33 PM | ||||||||||||||||||||||||||||||
| 468999 | 8608 | 7/30/2021 1:42:37 PM | 7/30/2021 1:42:37 PM | IVR call: balance | Received call for balance for account 10197964 undefined | 7 | 2 | 7593 | 78 | 78 | 7/30/2021 1:42:37 PM | ||||||||||||||||||||||||||||||
| 468997 | 8608 | 7/30/2021 1:41:44 PM | 7/30/2021 1:41:45 PM | IVR call: balance | Received call for balance for account 10197964 undefined | 7 | 2 | 7593 | 78 | 78 | 7/30/2021 1:41:45 PM | ||||||||||||||||||||||||||||||
| 468998 | 8607 | 7/30/2021 1:41:43 PM | 7/30/2021 1:41:45 PM | IVR call: balance | Received call for balance for account 10413396 undefined | 7 | 2 | 7592 | 78 | 78 | 7/30/2021 1:41:45 PM | ||||||||||||||||||||||||||||||
| 468988 | 8139 | 7/30/2021 1:37:17 PM | 7/30/2021 1:37:37 PM | IVR call: statement | Received call for statement for account 10247348 sent message: 1440 | 8 | 2 | 4670 | 79 | 79 | 7/30/2021 1:37:37 PM | 117169 |