Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
470646 6325 8/1/2021 2:31:27 PM 8/1/2021 2:31:29 PM IVR call: balance Received call for balance for account 10246268 undefined 7 2 5446 78 78 8/1/2021 2:31:29 PM
470615 8391 8/1/2021 1:06:39 PM 8/1/2021 1:06:41 PM IVR call: balance Received call for balance for account 10072828 undefined 7 2 7397 78 78 8/1/2021 1:06:41 PM
8626 8/1/2021 1:02:42 PM 3/31/2023 10:08:56 AM log Query Incorrect reading&nbsp; - 23/03/21<div>late termination ( transfer rates from 10244431 to 10354841</div><div><br></div><br/><b>Journal Number</b>: [235 322] 24 3 7610 5 2 23 1 44 [{"op":"R","uid":"39","un":"tembekas","dt":"2021-08-01T13:01:07.999Z"}] 1 44 5
470611 6389 8/1/2021 12:53:40 PM 8/1/2021 12:53:42 PM IVR call: balance Received call for balance for account 20010785 undefined 7 2 5506 78 78 8/1/2021 12:53:42 PM
470570 7312 8/1/2021 11:34:03 AM 8/1/2021 11:34:04 AM IVR call: balance Received call for balance for account 10027956 undefined 7 2 6389 78 78 8/1/2021 11:34:04 AM
470428 4659 8/1/2021 8:45:32 AM 8/1/2021 8:45:34 AM IVR call: balance Received call for balance for account 10026455 undefined 7 2 3944 78 78 8/1/2021 8:45:34 AM
470415 7329 8/1/2021 8:40:09 AM 8/1/2021 8:40:37 AM IVR call: meter-reading Received call for meter-reading for account 10387219 Meter reading: [1898] Meter type: [water] 10 2 6405 81 81
470411 5182 8/1/2021 8:36:10 AM 8/1/2021 8:36:12 AM IVR call: balance Received call for balance for account 10347861 undefined 7 2 4365 78 78 8/1/2021 8:36:12 AM
470349 4931 8/1/2021 7:48:38 AM 8/1/2021 7:48:40 AM IVR call: balance Received call for balance for account 10044610 undefined 7 2 4123 78 78 8/1/2021 7:48:40 AM
470304 8625 8/1/2021 6:59:55 AM 8/1/2021 6:59:57 AM IVR call: balance Received call for balance for account 10006291 undefined 7 2 7609 78 78 8/1/2021 6:59:57 AM
470279 8624 8/1/2021 6:15:59 AM 8/1/2021 6:16:01 AM IVR call: balance Received call for balance for account 10432200 undefined 7 2 7608 78 78 8/1/2021 6:16:01 AM
470267 8624 8/1/2021 5:56:14 AM 8/1/2021 5:56:16 AM IVR call: balance Received call for balance for account 10432200 undefined 7 2 7608 78 78 8/1/2021 5:56:16 AM
470250 7264 8/1/2021 5:25:34 AM 8/1/2021 5:25:35 AM IVR call: balance Received call for balance for account 10277044 undefined 7 2 2242 78 78 8/1/2021 5:25:35 AM
470248 4876 8/1/2021 5:16:39 AM 8/1/2021 5:16:40 AM IVR call: balance Received call for balance for account 10023057 undefined 7 2 4074 78 78 8/1/2021 5:16:40 AM
470228 7739 7/31/2021 8:47:08 PM 7/31/2021 8:47:10 PM IVR call: balance Received call for balance for account 10025611 undefined 7 2 6784 78 78 7/31/2021 8:47:10 PM
470227 7739 7/31/2021 8:46:05 PM 7/31/2021 8:46:07 PM IVR call: balance Received call for balance for account 10025611 undefined 7 2 6784 78 78 7/31/2021 8:46:07 PM
470226 7739 7/31/2021 8:45:07 PM 7/31/2021 8:45:09 PM IVR call: balance Received call for balance for account 10025611 undefined 7 2 6784 78 78 7/31/2021 8:45:09 PM
470202 8338 7/31/2021 5:43:33 PM 7/31/2021 5:43:34 PM IVR call: balance Received call for balance for account 10103755 undefined 7 2 7346 78 78 7/31/2021 5:43:34 PM
470194 8338 7/31/2021 5:42:27 PM 7/31/2021 5:42:29 PM IVR call: balance Received call for balance for account 10103755 undefined 7 2 7346 78 78 7/31/2021 5:42:29 PM
470189 6301 7/31/2021 5:31:03 PM 7/31/2021 5:31:04 PM IVR call: balance Received call for balance for account 10225030 undefined 7 2 5424 78 78 7/31/2021 5:31:04 PM