Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 471372 | 7872 | 8/2/2021 9:16:41 AM | 8/2/2021 9:16:42 AM | IVR call: balance | Received call for balance for account 10152663 undefined | 7 | 2 | 6912 | 78 | 78 | 8/2/2021 9:16:42 AM | ||||||||||||||||||||||||||||||
| 471370 | 7869 | 8/2/2021 9:15:39 AM | 8/2/2021 9:15:40 AM | IVR call: balance | Received call for balance for account 10036353 undefined | 7 | 2 | 6909 | 78 | 78 | 8/2/2021 9:15:40 AM | ||||||||||||||||||||||||||||||
| 471368 | 8646 | 8/2/2021 9:15:22 AM | 8/2/2021 9:15:22 AM | IVR call: balance | Received call for balance for account 10264355 undefined | 7 | 2 | 7631 | 78 | 78 | 8/2/2021 9:15:22 AM | ||||||||||||||||||||||||||||||
| 471363 | 5136 | 8/2/2021 9:13:56 AM | 8/2/2021 9:14:18 AM | IVR call: statement | Received call for statement for account 10292886 sent message: 1458 | 8 | 2 | 4319 | 79 | 79 | 8/2/2021 9:14:18 AM | 117187 | |||||||||||||||||||||||||||||
| 471364 | 8645 | 8/2/2021 9:13:56 AM | 8/2/2021 9:13:57 AM | IVR call: balance | Received call for balance for account 10054326 undefined | 7 | 2 | 7630 | 78 | 78 | 8/2/2021 9:13:57 AM | ||||||||||||||||||||||||||||||
| 471358 | 8644 | 8/2/2021 9:10:21 AM | 8/2/2021 9:10:22 AM | IVR call: balance | Received call for balance for account 10030682 undefined | 7 | 2 | 7629 | 78 | 78 | 8/2/2021 9:10:22 AM | ||||||||||||||||||||||||||||||
| 471326 | 8643 | 8/2/2021 9:01:14 AM | 8/2/2021 9:01:36 AM | IVR call: statement | Received call for statement for account 10432929 sent message: 1457 | 8 | 2 | 7628 | 79 | 79 | 8/2/2021 9:01:36 AM | 117186 | |||||||||||||||||||||||||||||
| 471297 | 7520 | 8/2/2021 8:49:12 AM | 8/2/2021 8:49:13 AM | IVR call: balance | Received call for balance for account 20202173 undefined | 7 | 2 | 6577 | 78 | 78 | 8/2/2021 8:49:13 AM | ||||||||||||||||||||||||||||||
| 471293 | 8642 | 8/2/2021 8:48:06 AM | 8/2/2021 8:48:24 AM | IVR call: statement | Received call for statement for account 10388732 sent message: 1456 | 8 | 2 | 7627 | 79 | 79 | 8/2/2021 8:48:24 AM | 117185 | |||||||||||||||||||||||||||||
| 471290 | 8/2/2021 8:48:00 AM | 8/2/2021 8:48:01 AM | IVR call:$57 | Received call for $585 for account undefined | 8/2/2021 8:48:01 AM | ||||||||||||||||||||||||||||||||||||
| 471286 | 6959 | 8/2/2021 8:47:03 AM | 8/2/2021 8:47:04 AM | IVR call: balance | Received call for balance for account 10380189 undefined | 7 | 2 | 6058 | 78 | 78 | 8/2/2021 8:47:04 AM | ||||||||||||||||||||||||||||||
| 471284 | 4923 | 8/2/2021 8:46:39 AM | 8/2/2021 8:46:40 AM | IVR call: balance | Received call for balance for account 10410003 undefined | 7 | 2 | 4119 | 78 | 78 | 8/2/2021 8:46:40 AM | ||||||||||||||||||||||||||||||
| 471269 | 5532 | 8/2/2021 8:42:44 AM | 8/2/2021 8:42:45 AM | IVR call: balance | Received call for balance for account 10043442 undefined | 7 | 2 | 4700 | 78 | 78 | 8/2/2021 8:42:45 AM | ||||||||||||||||||||||||||||||
| 471252 | 8641 | 8/2/2021 8:38:14 AM | 8/2/2021 8:38:16 AM | IVR call: balance | Received call for balance for account 10425732 undefined | 7 | 2 | 7626 | 78 | 78 | 8/2/2021 8:38:16 AM | ||||||||||||||||||||||||||||||
| 471239 | 8640 | 8/2/2021 8:34:40 AM | 8/2/2021 8:34:42 AM | IVR call: balance | Received call for balance for account 10199951 undefined | 7 | 2 | 7624 | 78 | 78 | 8/2/2021 8:34:42 AM | ||||||||||||||||||||||||||||||
| 471216 | 8639 | 8/2/2021 8:23:21 AM | 8/2/2021 8:23:21 AM | IVR call:$56 | Received call for $584 for account 20478527 | 7622 | 8/2/2021 8:23:21 AM | ||||||||||||||||||||||||||||||||||
| 471186 | 5851 | 8/2/2021 8:12:33 AM | 8/2/2021 8:13:05 AM | IVR call: statement | Received call for statement for account 10037889 sent message: 1455 | 8 | 2 | 4996 | 79 | 79 | 8/2/2021 8:13:05 AM | 117184 | |||||||||||||||||||||||||||||
| 471178 | 5060 | 8/2/2021 8:09:11 AM | 8/2/2021 8:09:12 AM | IVR call: balance | Received call for balance for account 10070400 undefined | 7 | 2 | 4243 | 78 | 78 | 8/2/2021 8:09:12 AM | ||||||||||||||||||||||||||||||
| 471173 | 5060 | 8/2/2021 8:07:33 AM | 8/2/2021 8:07:35 AM | IVR call: balance | Received call for balance for account 10070400 undefined | 7 | 2 | 4243 | 78 | 78 | 8/2/2021 8:07:35 AM | ||||||||||||||||||||||||||||||
| 471126 | 8637 | 8/2/2021 7:53:15 AM | 8/2/2021 7:53:17 AM | IVR call: balance | Received call for balance for account 10172167 undefined | 7 | 2 | 7621 | 78 | 78 | 8/2/2021 7:53:17 AM |