Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 471986 | 5108 | 8/2/2021 2:32:54 PM | 8/2/2021 2:33:13 PM | IVR call: statement | Received call for statement for account 10419063 sent message: 1477 | 8 | 2 | 4282 | 79 | 79 | 8/2/2021 2:33:13 PM | 117206 | |||||||||||||||||||||||||||||
| 471984 | 5108 | 8/2/2021 2:31:44 PM | 8/2/2021 2:31:47 PM | IVR call: balance | Received call for balance for account 10419063 undefined | 7 | 2 | 4282 | 78 | 78 | 8/2/2021 2:31:47 PM | ||||||||||||||||||||||||||||||
| 471970 | 7540 | 8/2/2021 2:21:24 PM | 8/2/2021 2:21:50 PM | IVR call: statement | Received call for statement for account 10054157 sent message: 1476 | 8 | 2 | 6593 | 79 | 79 | 8/2/2021 2:21:50 PM | 117205 | |||||||||||||||||||||||||||||
| 471967 | 8672 | 8/2/2021 2:17:47 PM | 8/2/2021 2:17:49 PM | IVR call: balance | Received call for balance for account 10410929 undefined | 7 | 2 | 7653 | 78 | 78 | 8/2/2021 2:17:49 PM | ||||||||||||||||||||||||||||||
| 471966 | 8671 | 8/2/2021 2:16:57 PM | 8/2/2021 2:16:59 PM | IVR call: balance | Received call for balance for account 10410927 undefined | 7 | 2 | 7652 | 78 | 78 | 8/2/2021 2:16:59 PM | ||||||||||||||||||||||||||||||
| 471957 | 5191 | 8/2/2021 2:12:19 PM | 8/2/2021 2:12:21 PM | IVR call: balance | Received call for balance for account 10015346 undefined | 7 | 2 | 4373 | 78 | 78 | 8/2/2021 2:12:21 PM | ||||||||||||||||||||||||||||||
| 471892 | 6486 | 8/2/2021 1:35:02 PM | 8/2/2021 1:35:03 PM | IVR call: balance | Received call for balance for account 10034164 undefined | 7 | 2 | 5602 | 78 | 78 | 8/2/2021 1:35:03 PM | ||||||||||||||||||||||||||||||
| 471870 | 8670 | 8/2/2021 1:23:19 PM | 8/2/2021 1:23:20 PM | IVR call: balance | Received call for balance for account 10421920 undefined | 7 | 2 | 7651 | 78 | 78 | 8/2/2021 1:23:20 PM | ||||||||||||||||||||||||||||||
| 471867 | 8670 | 8/2/2021 1:22:23 PM | 8/2/2021 1:22:24 PM | IVR call: balance | Received call for balance for account 10421920 undefined | 7 | 2 | 7651 | 78 | 78 | 8/2/2021 1:22:24 PM | ||||||||||||||||||||||||||||||
| 471845 | 5846 | 8/2/2021 1:11:23 PM | 8/2/2021 1:11:24 PM | IVR call: balance | Received call for balance for account 10015606 undefined | 7 | 2 | 4990 | 78 | 78 | 8/2/2021 1:11:24 PM | ||||||||||||||||||||||||||||||
| 471832 | 8669 | 8/2/2021 1:06:24 PM | 8/2/2021 1:06:53 PM | IVR call: statement | Received call for statement for account 10418523 sent message: 1475 | 8 | 2 | 7650 | 79 | 79 | 8/2/2021 1:06:53 PM | 117204 | |||||||||||||||||||||||||||||
| 471775 | 8667 | 8/2/2021 12:43:29 PM | 8/2/2021 12:43:31 PM | IVR call: balance | Received call for balance for account 10431187 undefined | 7 | 2 | 7648 | 78 | 78 | 8/2/2021 12:43:31 PM | ||||||||||||||||||||||||||||||
| 471767 | 8666 | 8/2/2021 12:37:17 PM | 8/2/2021 12:37:38 PM | IVR call: statement | Received call for statement for account 10369787 sent message: 1474 | 8 | 2 | 5004 | 79 | 79 | 8/2/2021 12:37:38 PM | 117203 | |||||||||||||||||||||||||||||
| 471763 | 8/2/2021 12:36:22 PM | 8/2/2021 12:36:22 PM | IVR call:$61 | Received call for $589 for account undefined | 8/2/2021 12:36:22 PM | ||||||||||||||||||||||||||||||||||||
| 471759 | 8668 | 8/2/2021 12:35:43 PM | 8/2/2021 12:35:45 PM | IVR call: balance | Received call for balance for account 10040213 undefined | 7 | 2 | 7649 | 78 | 78 | 8/2/2021 12:35:45 PM | ||||||||||||||||||||||||||||||
| 471757 | 7672 | 8/2/2021 12:35:21 PM | 8/2/2021 12:35:22 PM | IVR call: balance | Received call for balance for account 10063352 undefined | 7 | 2 | 6721 | 78 | 78 | 8/2/2021 12:35:22 PM | ||||||||||||||||||||||||||||||
| 471755 | 6523 | 8/2/2021 12:34:50 PM | 8/2/2021 12:34:51 PM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | 78 | 8/2/2021 12:34:51 PM | ||||||||||||||||||||||||||||||
| 471745 | 8667 | 8/2/2021 12:32:02 PM | 8/2/2021 12:32:03 PM | IVR call: balance | Received call for balance for account 10431187 undefined | 7 | 2 | 7648 | 78 | 78 | 8/2/2021 12:32:03 PM | ||||||||||||||||||||||||||||||
| 471737 | 8667 | 8/2/2021 12:30:30 PM | 8/2/2021 12:30:32 PM | IVR call: balance | Received call for balance for account 10431187 undefined | 7 | 2 | 7648 | 78 | 78 | 8/2/2021 12:30:32 PM | ||||||||||||||||||||||||||||||
| 471726 | 7113 | 8/2/2021 12:24:43 PM | 8/2/2021 12:25:09 PM | IVR call: statement | Received call for statement for account 10150121 sent message: 1473 | 8 | 2 | 6205 | 79 | 79 | 8/2/2021 12:25:09 PM | 117202 |