Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1079073 | 40349 | 2/28/2023 7:11:51 AM | 2/28/2023 7:11:52 AM | IVR call: balance | Received call for balance for account 10422574 undefined | 7 | 2 | 29921 | 78 | ||||||||||||||||||||||||||||||||
| 1079071 | 40348 | 2/28/2023 7:11:31 AM | 2/28/2023 7:11:32 AM | IVR call: balance | Received call for balance for account 10360379 undefined | 7 | 2 | 29551 | 78 | ||||||||||||||||||||||||||||||||
| 1079068 | 40347 | 2/28/2023 7:11:25 AM | 2/28/2023 7:11:27 AM | IVR call: balance | Received call for balance for account 10034162 undefined | 7 | 2 | 4574 | 78 | ||||||||||||||||||||||||||||||||
| 1079067 | 40346 | 2/28/2023 7:11:11 AM | 2/28/2023 7:11:15 AM | IVR call: balance | Received call for balance for account 10043062 undefined | 7 | 2 | 4082 | 78 | ||||||||||||||||||||||||||||||||
| 1079061 | 40344 | 2/28/2023 7:10:35 AM | 2/28/2023 7:10:50 AM | IVR call: statement | Received call for statement for account 10360379 sent message: 36396 | 8 | 2 | 29551 | 79 | ||||||||||||||||||||||||||||||||
| 1079059 | 40343 | 2/28/2023 7:10:19 AM | 2/28/2023 7:10:20 AM | IVR call: balance | Received call for balance for account 10441610 undefined | 7 | 2 | 31215 | 78 | ||||||||||||||||||||||||||||||||
| 40342 | 2/28/2023 7:08:01 AM | 2/28/2023 7:08:04 AM | property sold a year ago...services still reflecting on prev owner | property sold a year ago | 6 | 3 | 31214 | 21 | 5 | 2 | 23 | 6 | 122 | 21 | |||||||||||||||||||||||||||
| 1079036 | 40341 | 2/28/2023 7:04:09 AM | 2/28/2023 7:04:10 AM | IVR call: balance | Received call for balance for account 10162551 undefined | 7 | 2 | 17928 | 78 | ||||||||||||||||||||||||||||||||
| 1079035 | 40340 | 2/28/2023 7:03:35 AM | 2/28/2023 7:03:49 AM | IVR call: statement | Received call for statement for account 10063455 sent message: 36393 | 8 | 2 | 21881 | 79 | ||||||||||||||||||||||||||||||||
| 1079030 | 40339 | 2/28/2023 7:01:59 AM | 2/28/2023 7:02:14 AM | IVR call: statement | Received call for statement for account 10066145 sent message: 36392 | 8 | 2 | 11136 | 79 | ||||||||||||||||||||||||||||||||
| 40337 | 2/28/2023 7:01:42 AM | 2/28/2023 7:53:00 AM | LATE TERMINATION | TRANSFER SERVICES FROM PREVIOUS OWNER TO CURRENT OWNER. | 6 | 3 | 31212 | 16 | 5 | 2 | 23 | 6 | 122 | 16 | 16 | ||||||||||||||||||||||||||
| 1079022 | 40338 | 2/28/2023 7:00:33 AM | 2/28/2023 7:00:47 AM | IVR call: statement | Received call for statement for account 10228016 sent message: 36389 | 8 | 2 | 11135 | 79 | ||||||||||||||||||||||||||||||||
| 1079020 | 40336 | 2/28/2023 6:58:35 AM | 2/28/2023 6:58:49 AM | IVR call: statement | Received call for statement for account 10228016 sent message: 36388 | 8 | 2 | 11135 | 79 | ||||||||||||||||||||||||||||||||
| 1079018 | 40335 | 2/28/2023 6:57:45 AM | 2/28/2023 6:57:59 AM | IVR call: statement | Received call for statement for account 10066145 sent message: 36387 | 8 | 2 | 11136 | 79 | ||||||||||||||||||||||||||||||||
| 1079016 | 40334 | 2/28/2023 6:56:59 AM | 2/28/2023 6:57:00 AM | IVR call: balance | Received call for balance for account 10066145 undefined | 7 | 2 | 11136 | 78 | ||||||||||||||||||||||||||||||||
| 40332 | 2/28/2023 6:56:47 AM | 2/28/2023 6:56:51 AM | no rates charged | no rates charged | 6 | 3 | 31211 | 21 | 5 | 2 | 23 | 8 | 118 | 21 | |||||||||||||||||||||||||||
| 1079012 | 40333 | 2/28/2023 6:56:14 AM | 2/28/2023 6:56:15 AM | IVR call: balance | Received call for balance for account 10228016 undefined | 7 | 2 | 11135 | 78 | ||||||||||||||||||||||||||||||||
| 1079011 | 40331 | 2/28/2023 6:55:34 AM | 2/28/2023 6:55:35 AM | IVR call: balance | Received call for balance for account 10073127 undefined | 7 | 2 | 11132 | 78 | ||||||||||||||||||||||||||||||||
| 1079009 | 40330 | 2/28/2023 6:54:47 AM | 2/28/2023 6:55:01 AM | IVR call: statement | Received call for statement for account 10069918 sent message: 36384 | 8 | 2 | 11131 | 79 | ||||||||||||||||||||||||||||||||
| 1079010 | 40329 | 2/28/2023 6:54:45 AM | 2/28/2023 6:54:46 AM | IVR call: balance | Received call for balance for account 10131947 undefined | 7 | 2 | 5920 | 78 |