Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 478797 | 8899 | 8/10/2021 11:42:32 AM | 8/10/2021 11:42:33 AM | IVR call: balance | Received call for balance for account 10026368 undefined | 7 | 2 | 7856 | 78 | 78 | 8/10/2021 11:42:33 AM | ||||||||||||||||||||||||||||||
| 478796 | 8899 | 8/10/2021 11:41:12 AM | 8/10/2021 11:41:35 AM | IVR call: statement | Received call for statement for account 10026368 sent message: 1577 | 8 | 2 | 7856 | 79 | 79 | 8/10/2021 11:41:35 AM | 117306 | |||||||||||||||||||||||||||||
| 478782 | 8898 | 8/10/2021 11:34:07 AM | 8/10/2021 11:34:26 AM | IVR call: statement | Received call for statement for account 10278502 sent message: 1576 | 8 | 2 | 7855 | 79 | 79 | 8/10/2021 11:34:26 AM | 117305 | |||||||||||||||||||||||||||||
| 478775 | 6039 | 8/10/2021 11:32:28 AM | 8/10/2021 11:32:29 AM | IVR call: balance | Received call for balance for account 10168082 undefined | 7 | 2 | 5172 | 78 | 78 | 8/10/2021 11:32:29 AM | ||||||||||||||||||||||||||||||
| 478769 | 6039 | 8/10/2021 11:30:45 AM | 8/10/2021 11:30:47 AM | IVR call: balance | Received call for balance for account 10168082 undefined | 7 | 2 | 5172 | 78 | 78 | 8/10/2021 11:30:47 AM | ||||||||||||||||||||||||||||||
| 478766 | 6039 | 8/10/2021 11:29:42 AM | 8/10/2021 11:29:43 AM | IVR call: balance | Received call for balance for account 10168082 undefined | 7 | 2 | 5172 | 78 | 78 | 8/10/2021 11:29:43 AM | ||||||||||||||||||||||||||||||
| 478760 | 5374 | 8/10/2021 11:27:34 AM | 8/10/2021 11:27:51 AM | IVR call: statement | Received call for statement for account 10424710 sent message: 1575 | 8 | 2 | 4541 | 79 | 79 | 8/10/2021 11:27:51 AM | 117304 | |||||||||||||||||||||||||||||
| 478745 | 6959 | 8/10/2021 11:20:12 AM | 8/10/2021 11:20:13 AM | IVR call: balance | Received call for balance for account 10380189 undefined | 7 | 2 | 6058 | 78 | 78 | 8/10/2021 11:20:13 AM | ||||||||||||||||||||||||||||||
| 478731 | 8717 | 8/10/2021 11:11:26 AM | 8/10/2021 11:11:27 AM | IVR call: balance | Received call for balance for account 10174760 undefined | 7 | 2 | 7694 | 78 | 78 | 8/10/2021 11:11:27 AM | ||||||||||||||||||||||||||||||
| 478730 | 8897 | 8/10/2021 11:09:56 AM | 8/10/2021 11:09:57 AM | IVR call: balance | Received call for balance for account 10116166 undefined | 7 | 2 | 7854 | 78 | 78 | 8/10/2021 11:09:57 AM | ||||||||||||||||||||||||||||||
| 478725 | 8/10/2021 11:05:47 AM | 8/10/2021 11:05:47 AM | IVR call:$85 | Received call for $618 for account undefined | 8/10/2021 11:05:47 AM | ||||||||||||||||||||||||||||||||||||
| 478714 | 8896 | 8/10/2021 11:01:42 AM | 8/10/2021 11:01:43 AM | IVR call: balance | Received call for balance for account 10137138 undefined | 7 | 2 | 7853 | 78 | 78 | 8/10/2021 11:01:43 AM | ||||||||||||||||||||||||||||||
| 478711 | 8896 | 8/10/2021 11:00:25 AM | 8/10/2021 11:00:27 AM | IVR call: balance | Received call for balance for account 10137138 undefined | 7 | 2 | 7853 | 78 | 78 | 8/10/2021 11:00:27 AM | ||||||||||||||||||||||||||||||
| 478704 | 5208 | 8/10/2021 10:57:45 AM | 8/10/2021 10:58:10 AM | IVR call: statement | Received call for statement for account 10131628 sent message: 1574 | 8 | 2 | 4386 | 79 | 79 | 8/10/2021 10:58:10 AM | 117303 | |||||||||||||||||||||||||||||
| 478699 | 8895 | 8/10/2021 10:55:16 AM | 8/10/2021 10:55:17 AM | IVR call: balance | Received call for balance for account 10378502 undefined | 7 | 2 | 7852 | 78 | 78 | 8/10/2021 10:55:17 AM | ||||||||||||||||||||||||||||||
| 478661 | 5699 | 8/10/2021 10:45:06 AM | 8/10/2021 10:45:07 AM | IVR call: balance | Received call for balance for account 10358579 undefined | 7 | 2 | 4853 | 78 | 78 | 8/10/2021 10:45:07 AM | ||||||||||||||||||||||||||||||
| 478648 | 8717 | 8/10/2021 10:39:58 AM | 8/10/2021 10:40:42 AM | IVR call: statement | Received call for statement for account 10174760 sent message: 1573 | 8 | 2 | 7694 | 79 | 79 | 8/10/2021 10:40:42 AM | 117302 | |||||||||||||||||||||||||||||
| 478639 | 8717 | 8/10/2021 10:37:59 AM | 8/10/2021 10:37:59 AM | IVR call:$84 | Received call for $617 for account 10174760 | 7694 | 8/10/2021 10:37:59 AM | ||||||||||||||||||||||||||||||||||
| 8894 | 8/10/2021 10:33:54 AM | 6/18/2022 1:10:20 PM | Log Query | incorrect readings<div><br></div><div>-ACCOUNT IN ORDER</div> | 27 | 3 | 7851 | 11 | 2 | 23 | 1 | 44 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-08-10T10:32:15.325Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:22:40.561Z"}] | 1 | 111 | 14 | 6/18/2022 1:10:20 PM | 13 | 13 | ||||||||||||||||||||||
| 478620 | 8893 | 8/10/2021 10:27:48 AM | 8/10/2021 10:27:50 AM | IVR call: balance | Received call for balance for account 10345784 undefined | 7 | 2 | 7850 | 78 | 78 | 8/10/2021 10:27:50 AM |