Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 479345 | 6687 | 8/11/2021 6:31:28 AM | 8/11/2021 6:31:29 AM | IVR call: balance | Received call for balance for account 10268033 undefined | 7 | 2 | 5808 | 78 | 78 | 8/11/2021 6:31:29 AM | ||||||||||||||||||||||||||||||
| 479342 | 8920 | 8/11/2021 6:31:10 AM | 8/11/2021 6:31:23 AM | IVR call: meter-reading | Received call for meter-reading for account 10065424 Meter reading: [1341] Meter type: [water] | 10 | 2 | 7878 | 81 | 81 | |||||||||||||||||||||||||||||||
| 479341 | 8921 | 8/11/2021 6:31:03 AM | 8/11/2021 6:31:19 AM | IVR call: statement | Received call for statement for account 10423253 sent message: 1588 | 8 | 2 | 7879 | 79 | 79 | 8/11/2021 6:31:19 AM | 117317 | |||||||||||||||||||||||||||||
| 479339 | 6686 | 8/11/2021 6:30:38 AM | 8/11/2021 6:30:38 AM | IVR call: balance | Received call for balance for account 10282431 undefined | 7 | 2 | 5807 | 78 | 78 | 8/11/2021 6:30:38 AM | ||||||||||||||||||||||||||||||
| 479338 | 8845 | 8/11/2021 6:30:09 AM | 8/11/2021 6:30:10 AM | IVR call: balance | Received call for balance for account 10396343 undefined | 7 | 2 | 7805 | 78 | 78 | 8/11/2021 6:30:10 AM | ||||||||||||||||||||||||||||||
| 479337 | 8920 | 8/11/2021 6:29:56 AM | 8/11/2021 6:29:57 AM | IVR call: balance | Received call for balance for account 10065424 undefined | 7 | 2 | 7878 | 78 | 78 | 8/11/2021 6:29:57 AM | ||||||||||||||||||||||||||||||
| 479336 | 8919 | 8/11/2021 6:29:44 AM | 8/11/2021 6:30:00 AM | IVR call: statement | Received call for statement for account 10431399 sent message: 1587 | 8 | 2 | 7877 | 79 | 79 | 8/11/2021 6:30:00 AM | 117316 | |||||||||||||||||||||||||||||
| 479335 | 8919 | 8/11/2021 6:28:54 AM | 8/11/2021 6:28:56 AM | IVR call: balance | Received call for balance for account 10431399 undefined | 7 | 2 | 7877 | 78 | 78 | 8/11/2021 6:28:56 AM | ||||||||||||||||||||||||||||||
| 479296 | 5257 | 8/11/2021 6:00:14 AM | 8/11/2021 6:00:16 AM | IVR call: balance | Received call for balance for account 10009261 undefined | 7 | 2 | 4431 | 78 | 78 | 8/11/2021 6:00:16 AM | ||||||||||||||||||||||||||||||
| 479291 | 6039 | 8/11/2021 5:55:43 AM | 8/11/2021 5:55:45 AM | IVR call: balance | Received call for balance for account 10168082 undefined | 7 | 2 | 5172 | 78 | 78 | 8/11/2021 5:55:45 AM | ||||||||||||||||||||||||||||||
| 479277 | 5694 | 8/11/2021 5:41:46 AM | 1/17/2022 11:14:49 AM | IVR call: balance | Received call for balance for account 10403842 undefined | 7 | 2 | 4848 | 78 | [{"op":"R","uid":"214","un":"nandiphan","dt":"2022-01-11T06:29:35.035Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2022-01-17T11:13:37.249Z"}] | 78 | 1/17/2022 11:14:49 AM | 214 | ||||||||||||||||||||||||||||
| 479266 | 5193 | 8/11/2021 5:16:59 AM | 8/11/2021 5:17:00 AM | IVR call: balance | Received call for balance for account 10424485 undefined | 7 | 2 | 4375 | 78 | 78 | 8/11/2021 5:17:00 AM | ||||||||||||||||||||||||||||||
| 479259 | 8918 | 8/11/2021 5:05:56 AM | 8/11/2021 5:06:47 AM | IVR call: statement | Received call for statement for account 10115203 sent message: 1586 | 8 | 2 | 7876 | 79 | 79 | 8/11/2021 5:06:47 AM | 117315 | |||||||||||||||||||||||||||||
| 479153 | 5931 | 8/10/2021 5:21:11 PM | 8/10/2021 5:21:35 PM | IVR call: statement | Received call for statement for account 10425486 sent message: 1585 | 8 | 2 | 5069 | 79 | 79 | 8/10/2021 5:21:35 PM | 117314 | |||||||||||||||||||||||||||||
| 479139 | 4551 | 8/10/2021 5:10:08 PM | 8/10/2021 5:10:10 PM | IVR call: balance | Received call for balance for account 10389764 undefined | 7 | 2 | 3872 | 78 | 78 | 8/10/2021 5:10:10 PM | ||||||||||||||||||||||||||||||
| 479132 | 7829 | 8/10/2021 5:03:20 PM | 8/10/2021 5:03:22 PM | IVR call: balance | Received call for balance for account 10015498 undefined | 7 | 2 | 6871 | 78 | 78 | 8/10/2021 5:03:22 PM | ||||||||||||||||||||||||||||||
| 479126 | 7829 | 8/10/2021 4:54:35 PM | 8/10/2021 4:55:01 PM | IVR call: statement | Received call for statement for account 10015498 sent message: 1584 | 8 | 2 | 6871 | 79 | 79 | 8/10/2021 4:55:01 PM | 117313 | |||||||||||||||||||||||||||||
| 479125 | 8917 | 8/10/2021 4:52:56 PM | 8/10/2021 4:53:34 PM | IVR call: statement | Received call for statement for account 10165207 sent message: 1583 | 8 | 2 | 7875 | 79 | 79 | 8/10/2021 4:53:34 PM | 117312 | |||||||||||||||||||||||||||||
| 479124 | 8917 | 8/10/2021 4:51:59 PM | 8/10/2021 4:52:01 PM | IVR call: balance | Received call for balance for account 10165207 undefined | 7 | 2 | 7875 | 78 | 78 | 8/10/2021 4:52:01 PM | ||||||||||||||||||||||||||||||
| 479109 | 6978 | 8/10/2021 4:15:45 PM | 11/13/2021 7:02:52 AM | IVR call: balance | Received call for balance for account 10415201 undefined | 4 | 2 | 802 | 78 | [{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-13T07:00:28.614Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-13T07:01:09.161Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-13T07:01:12.282Z"}] | 78 | 4 | 11/13/2021 7:02:52 AM | 4 |