Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 480719 | 6177 | 8/12/2021 7:09:59 AM | 8/12/2021 7:10:00 AM | IVR call: balance | Received call for balance for account 20458961 undefined | 7 | 2 | 5305 | 78 | 78 | 8/12/2021 7:10:00 AM | ||||||||||||||||||||||||||||||
| 480708 | 8981 | 8/12/2021 7:06:41 AM | 8/12/2021 7:06:43 AM | IVR call: balance | Received call for balance for account 10382424 undefined | 7 | 2 | 7939 | 78 | 78 | 8/12/2021 7:06:43 AM | ||||||||||||||||||||||||||||||
| 480649 | 8980 | 8/12/2021 6:46:00 AM | 8/12/2021 6:46:01 AM | IVR call: balance | Received call for balance for account 10382420 undefined | 7 | 2 | 7938 | 78 | 78 | 8/12/2021 6:46:01 AM | ||||||||||||||||||||||||||||||
| 480610 | 6075 | 8/12/2021 6:27:05 AM | 8/12/2021 6:27:06 AM | IVR call: balance | Received call for balance for account 10206864 undefined | 7 | 2 | 5207 | 78 | 78 | 8/12/2021 6:27:06 AM | ||||||||||||||||||||||||||||||
| 480581 | 8979 | 8/12/2021 6:04:37 AM | 8/12/2021 6:04:56 AM | IVR call: statement | Received call for statement for account 10433446 sent message: 1608 | 8 | 2 | 7937 | 79 | 79 | 8/12/2021 6:04:56 AM | 117337 | |||||||||||||||||||||||||||||
| 480577 | 8979 | 8/12/2021 6:01:23 AM | 8/12/2021 6:01:25 AM | IVR call: balance | Received call for balance for account 10433446 undefined | 7 | 2 | 7937 | 78 | 78 | 8/12/2021 6:01:25 AM | ||||||||||||||||||||||||||||||
| 480573 | 5170 | 8/12/2021 5:55:07 AM | 8/12/2021 5:55:09 AM | IVR call: balance | Received call for balance for account 10282701 undefined | 7 | 2 | 4354 | 78 | 78 | 8/12/2021 5:55:09 AM | ||||||||||||||||||||||||||||||
| 480567 | 8979 | 8/12/2021 5:44:59 AM | 8/12/2021 5:45:01 AM | IVR call: balance | Received call for balance for account 10433446 undefined | 7 | 2 | 7937 | 78 | 78 | 8/12/2021 5:45:01 AM | ||||||||||||||||||||||||||||||
| 480565 | 8979 | 8/12/2021 5:44:13 AM | 8/12/2021 5:44:14 AM | IVR call: balance | Received call for balance for account 10433446 undefined | 7 | 2 | 7937 | 78 | 78 | 8/12/2021 5:44:14 AM | ||||||||||||||||||||||||||||||
| 480561 | 7327 | 8/12/2021 5:20:42 AM | 8/12/2021 5:20:44 AM | IVR call: balance | Received call for balance for account 20048901 undefined | 7 | 2 | 6403 | 78 | 78 | 8/12/2021 5:20:44 AM | ||||||||||||||||||||||||||||||
| 480560 | 7327 | 8/12/2021 5:19:50 AM | 8/12/2021 5:19:52 AM | IVR call: balance | Received call for balance for account 20048901 undefined | 7 | 2 | 6403 | 78 | 78 | 8/12/2021 5:19:52 AM | ||||||||||||||||||||||||||||||
| 480501 | 6861 | 8/12/2021 3:55:49 AM | 8/12/2021 3:55:50 AM | IVR call: balance | Received call for balance for account 10036573 undefined | 7 | 2 | 5972 | 78 | 78 | 8/12/2021 3:55:50 AM | ||||||||||||||||||||||||||||||
| 480500 | 8978 | 8/12/2021 3:54:41 AM | 8/12/2021 3:54:43 AM | IVR call: balance | Received call for balance for account 10036574 undefined | 7 | 2 | 7936 | 78 | 78 | 8/12/2021 3:54:43 AM | ||||||||||||||||||||||||||||||
| 480499 | 8978 | 8/12/2021 3:53:02 AM | 8/12/2021 3:53:41 AM | IVR call: statement | Received call for statement for account 10036574 undefined | 7936 | 8/12/2021 3:53:41 AM | ||||||||||||||||||||||||||||||||||
| 480498 | 8978 | 8/12/2021 3:52:11 AM | 8/12/2021 3:52:12 AM | IVR call: balance | Received call for balance for account 10036574 undefined | 7 | 2 | 7936 | 78 | 78 | 8/12/2021 3:52:12 AM | ||||||||||||||||||||||||||||||
| 480495 | 8196 | 8/11/2021 11:27:45 PM | 8/11/2021 11:27:46 PM | IVR call: balance | Received call for balance for account 10380579 undefined | 7 | 2 | 55 | 78 | 78 | 8/11/2021 11:27:46 PM | ||||||||||||||||||||||||||||||
| 480479 | 6231 | 8/11/2021 6:19:43 PM | 8/11/2021 6:19:44 PM | IVR call: balance | Received call for balance for account 10025149 undefined | 7 | 2 | 5355 | 78 | 78 | 8/11/2021 6:19:44 PM | ||||||||||||||||||||||||||||||
| 480478 | 6231 | 8/11/2021 6:18:21 PM | 8/11/2021 6:18:23 PM | IVR call: balance | Received call for balance for account 10025149 undefined | 7 | 2 | 5355 | 78 | 78 | 8/11/2021 6:18:23 PM | ||||||||||||||||||||||||||||||
| 480434 | 6100 | 8/11/2021 4:44:31 PM | 8/11/2021 4:44:33 PM | IVR call: balance | Received call for balance for account 10005849 undefined | 7 | 2 | 5230 | 78 | 78 | 8/11/2021 4:44:33 PM | ||||||||||||||||||||||||||||||
| 480324 | 8977 | 8/11/2021 2:45:32 PM | 8/11/2021 2:46:04 PM | IVR call: statement | Received call for statement for account 10283585 sent message: 1607 | 8 | 2 | 7935 | 79 | 79 | 8/11/2021 2:46:04 PM | 117336 |