Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 481655 | 9035 | 8/12/2021 3:43:31 PM | 8/12/2021 3:43:34 PM | IVR call: balance | Received call for balance for account 10427765 undefined | 7 | 2 | 7988 | 78 | 78 | 8/12/2021 3:43:34 PM | ||||||||||||||||||||||||||||||
| 481592 | 7092 | 8/12/2021 2:54:02 PM | 8/12/2021 2:54:04 PM | IVR call: balance | Received call for balance for account 10415591 undefined | 7 | 2 | 6186 | 78 | 78 | 8/12/2021 2:54:04 PM | ||||||||||||||||||||||||||||||
| 481589 | 7092 | 8/12/2021 2:52:28 PM | 8/12/2021 2:52:51 PM | IVR call: statement | Received call for statement for account 10415591 sent message: 1638 | 8 | 2 | 6186 | 79 | 79 | 8/12/2021 2:52:51 PM | 117367 | |||||||||||||||||||||||||||||
| 481582 | 9034 | 8/12/2021 2:37:21 PM | 8/12/2021 2:37:53 PM | IVR call: statement | Received call for statement for account 10050871 sent message: 1637 | 8 | 2 | 7987 | 79 | 79 | 8/12/2021 2:37:53 PM | 117366 | |||||||||||||||||||||||||||||
| 481555 | 8131 | 8/12/2021 2:21:38 PM | 8/12/2021 2:21:38 PM | IVR call:$93 | Received call for $626 for account 10059741 | 7157 | 8/12/2021 2:21:38 PM | ||||||||||||||||||||||||||||||||||
| 481526 | 6184 | 8/12/2021 2:00:04 PM | 8/12/2021 2:00:23 PM | IVR call: statement | Received call for statement for account 20419169 sent message: 1636 | 8 | 2 | 5313 | 79 | 79 | 8/12/2021 2:00:23 PM | 117365 | |||||||||||||||||||||||||||||
| 481521 | 6184 | 8/12/2021 1:59:08 PM | 8/12/2021 1:59:10 PM | IVR call: balance | Received call for balance for account 20419169 undefined | 7 | 2 | 5313 | 78 | 78 | 8/12/2021 1:59:10 PM | ||||||||||||||||||||||||||||||
| 481519 | 8670 | 8/12/2021 1:58:45 PM | 8/12/2021 1:59:04 PM | IVR call: statement | Received call for statement for account 10421920 sent message: 1635 | 8 | 2 | 7651 | 79 | 79 | 8/12/2021 1:59:04 PM | 117364 | |||||||||||||||||||||||||||||
| 481515 | 6036 | 8/12/2021 1:56:18 PM | 8/12/2021 1:56:46 PM | IVR call: statement | Received call for statement for account 10013536 sent message: 1634 | 8 | 2 | 5169 | 79 | 79 | 8/12/2021 1:56:46 PM | 117363 | |||||||||||||||||||||||||||||
| 481513 | 8/12/2021 1:54:34 PM | 8/12/2021 1:54:34 PM | IVR call:$92 | Received call for $625 for account undefined | 8/12/2021 1:54:34 PM | ||||||||||||||||||||||||||||||||||||
| 481512 | 9033 | 8/12/2021 1:53:24 PM | 8/12/2021 1:53:57 PM | IVR call: statement | Received call for statement for account 10013635 undefined | 7986 | 8/12/2021 1:53:57 PM | ||||||||||||||||||||||||||||||||||
| 481510 | 9033 | 8/12/2021 1:52:39 PM | 8/12/2021 1:52:40 PM | IVR call: balance | Received call for balance for account 10013635 undefined | 7 | 2 | 7986 | 78 | 78 | 8/12/2021 1:52:40 PM | ||||||||||||||||||||||||||||||
| 481509 | 9033 | 8/12/2021 1:52:02 PM | 8/12/2021 1:52:03 PM | IVR call: balance | Received call for balance for account 10013635 undefined | 7 | 2 | 7986 | 78 | 78 | 8/12/2021 1:52:03 PM | ||||||||||||||||||||||||||||||
| 481481 | 6232 | 8/12/2021 1:38:26 PM | 8/12/2021 1:38:43 PM | IVR call: statement | Received call for statement for account 10357896 sent message: 1633 | 8 | 2 | 5356 | 79 | 79 | 8/12/2021 1:38:43 PM | 117362 | |||||||||||||||||||||||||||||
| 481471 | 6319 | 8/12/2021 1:32:09 PM | 8/12/2021 1:32:11 PM | IVR call: balance | Received call for balance for account 10348128 undefined | 7 | 2 | 5441 | 78 | 78 | 8/12/2021 1:32:11 PM | ||||||||||||||||||||||||||||||
| 481466 | 9032 | 8/12/2021 1:29:51 PM | 8/12/2021 1:29:52 PM | IVR call: balance | Received call for balance for account 10036993 undefined | 7 | 2 | 7985 | 78 | 78 | 8/12/2021 1:29:52 PM | ||||||||||||||||||||||||||||||
| 481465 | 9031 | 8/12/2021 1:29:45 PM | 8/12/2021 1:29:47 PM | IVR call: balance | Received call for balance for account 10388288 undefined | 7 | 2 | 7983 | 78 | 78 | 8/12/2021 1:29:47 PM | ||||||||||||||||||||||||||||||
| 9029 | 8/12/2021 1:29:26 PM | 8/20/2021 7:27:20 AM | 2 | 7984 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-08-12T13:29:28.884Z"},{"op":"R","uid":"30","un":"thembekilem","dt":"2021-08-20T07:27:24.154Z"},{"op":"R","uid":"30","un":"thembekilem","dt":"2021-08-20T07:27:31.599Z"}] | 30 | |||||||||||||||||||||||||||||||||||
| 481464 | 9031 | 8/12/2021 1:29:18 PM | 8/12/2021 1:29:20 PM | IVR call: balance | Received call for balance for account 10388288 undefined | 7 | 2 | 7983 | 78 | 78 | 8/12/2021 1:29:20 PM | ||||||||||||||||||||||||||||||
| 481460 | 9030 | 8/12/2021 1:28:31 PM | 8/12/2021 1:28:33 PM | IVR call: balance | Received call for balance for account 10359827 undefined | 7 | 2 | 7982 | 78 | 78 | 8/12/2021 1:28:33 PM |