Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
482648 6218 8/13/2021 10:00:04 AM 8/13/2021 10:00:25 AM IVR call: statement Received call for statement for account 10427940 sent message: 1671 8 2 5343 79 79 8/13/2021 10:00:25 AM 117400
482645 9089 8/13/2021 9:59:42 AM 8/13/2021 10:00:08 AM IVR call: statement Received call for statement for account 10024890 undefined 8037 8/13/2021 10:00:08 AM
482644 9091 8/13/2021 9:59:26 AM 8/13/2021 9:59:28 AM IVR call: balance Received call for balance for account 10332220 undefined 7 2 8039 78 78 8/13/2021 9:59:28 AM
482642 6217 8/13/2021 9:58:50 AM 8/13/2021 9:59:10 AM IVR call: statement Received call for statement for account 10343897 sent message: 1670 8 2 5342 79 79 8/13/2021 9:59:10 AM 117399
482640 9091 8/13/2021 9:58:09 AM 8/13/2021 9:58:10 AM IVR call: balance Received call for balance for account 10332220 undefined 7 2 8039 78 78 8/13/2021 9:58:10 AM
482638 6213 8/13/2021 9:57:33 AM 8/13/2021 9:57:53 AM IVR call: statement Received call for statement for account 10382144 sent message: 1669 8 2 5338 79 79 8/13/2021 9:57:53 AM 117398
482635 9090 8/13/2021 9:56:15 AM 8/13/2021 9:56:15 AM IVR call: balance Received call for balance for account 10377433 undefined 7 2 8038 78 78 8/13/2021 9:56:15 AM
482634 6211 8/13/2021 9:56:13 AM 8/13/2021 9:56:34 AM IVR call: statement Received call for statement for account 10346078 sent message: 1668 8 2 5336 79 79 8/13/2021 9:56:34 AM 117397
482632 9089 8/13/2021 9:56:10 AM 8/13/2021 9:56:34 AM IVR call: statement Received call for statement for account 10024890 undefined 8037 8/13/2021 9:56:34 AM
482619 9088 8/13/2021 9:51:34 AM 8/13/2021 9:51:36 AM IVR call: balance Received call for balance for account 20016346 undefined 7 2 8036 78 78 8/13/2021 9:51:36 AM
482608 6127 8/13/2021 9:47:59 AM 8/13/2021 9:48:02 AM IVR call: balance Received call for balance for account 10292600 undefined 7 2 5259 78 78 8/13/2021 9:48:02 AM
482604 5303 8/13/2021 9:46:40 AM 8/13/2021 9:46:40 AM IVR call: balance Received call for balance for account 10385622 undefined 7 2 4476 78 78 8/13/2021 9:46:40 AM
482602 6056 8/13/2021 9:46:11 AM 8/13/2021 9:46:36 AM IVR call: statement Received call for statement for account 10360085 sent message: 1667 8 2 5191 79 79 8/13/2021 9:46:36 AM 117396
9087 8/13/2021 9:45:58 AM 10/27/2022 11:03:16 AM six months policy <table class="rich-table " id="baseForm:bem10024Table" border="0" cellpadding="0" cellspacing="0" style="margin: 0px; padding: 0px; border-width: 1px 0px 0px 1px; border-top-style: solid; border-right-style: initial; border-bottom-style: initial; border-left-style: solid; border-top-color: rgb(192, 192, 192); border-right-color: initial; border-bottom-color: initial; border-left-color: rgb(192, 192, 192); border-image: initial; font-family: Arial, Helvetica, sans-serif; empty-cells: show; border-collapse: collapse; border-radius: 4px; font-size: 11px; letter-spacing: 1px; white-space: pre-wrap; width: 713px;"><tbody id="baseForm:bem10024Table:tb" style="margin: 0px; padding: 0px; border: 0px;"><tr class="rich-table-row n2j-odd" style="margin: 0px; padding: 0px; border: 0px; vertical-align: middle; height: 18px; background-color: rgb(241, 241, 241);"></tr><tr class="rich-table-row n2j-odd" style="margin: 0px; padding: 0px; border: 0px; vertical-align: middle; height: 18px; background-color: rgb(241, 241, 241);"><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id104" width="87px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 80px;">2020/02/20</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id107" width="23px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id110" width="111px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 104px;">579.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id113" width="103px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id116" width="119px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 104px;">242.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id119" width="28px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id122" width="31px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id125" width="87px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 80px;">2020/03/27</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:8:j_id128" width="50px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 48px;">3143</span></td></tr><tr class="rich-table-row n2j-even" style="margin: 0px; padding: 0px; border: 0px; vertical-align: middle; height: 18px;"><td class="rich-table-cell " id="baseForm:bem10024Table:9:j_id104" width="87px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 80px;">2018/10/21</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:9:j_id107" width="23px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:9:j_id110" width="111px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 104px;">337.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:9:j_id113" width="103px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:9:j_id116" width="119px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 104px;">172.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:9:j_id119" width="28px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:9:j_id122" width="31px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:9:j_id125" width="87px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 80px;">2018/11/28</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:9:j_id128" width="50px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 48px;">3143</span></td></tr><tr class="rich-table-row n2j-odd" style="margin: 0px; padding: 0px; border: 0px; vertical-align: middle; height: 18px; background-color: rgb(241, 241, 241);"><td class="rich-table-cell " id="baseForm:bem10024Table:10:j_id104" width="87px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 80px;">2017/09/19</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:10:j_id107" width="23px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:10:j_id110" width="111px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 104px;">165.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:10:j_id113" width="103px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:10:j_id116" width="119px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 104px;">53.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:10:j_id119" width="28px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:10:j_id122" width="31px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:10:j_id125" width="87px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: &quot;Courier New&quot;, Helvetica, sans-serif; white-space: pre; width: 80px;">2017/10/22 </span></td></tr></tbody></table><br><div>Do not qualify for 6 month policy</div> 27 3 8035 15 4 23 1 95 [{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-13T09:45:58.039Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:35:20.537Z"}] 1 101 14 10/27/2022 11:03:16 AM 10 10
9083 8/13/2021 9:44:22 AM 3/28/2022 7:23:36 AM REVERSAL OF INTEREST TO REVERSE SERVICES ON ACCOUNT 200809/202107<br/><b>Journal Number</b>: [879973] 24 3 8034 2 23 4 106 [{"op":"R","uid":"10","un":"mellozanef","dt":"2021-08-13T09:42:37.109Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:35:53.480Z"}] 1 50 14 14
482595 6255 8/13/2021 9:42:58 AM 8/13/2021 9:43:00 AM IVR call: balance Received call for balance for account 10373854 undefined 7 2 5379 78 78 8/13/2021 9:43:00 AM
482579 9086 8/13/2021 9:38:16 AM 8/13/2021 9:38:39 AM IVR call: statement Received call for statement for account 10018876 sent message: 1666 8 2 8033 79 79 8/13/2021 9:38:39 AM 117395
482571 9085 8/13/2021 9:33:45 AM 8/13/2021 9:33:47 AM IVR call: balance Received call for balance for account 20056571 undefined 7 2 8032 78 78 8/13/2021 9:33:47 AM
6797 8/13/2021 9:32:59 AM 8/13/2021 9:33:00 AM 2 3020 [{"op":"R","uid":"34","un":"mcdonaldm","dt":"2021-08-13T09:31:13.517Z"}] 34
6797 8/13/2021 9:32:18 AM 8/13/2021 9:32:20 AM 2 3020 [{"op":"R","uid":"34","un":"mcdonaldm","dt":"2021-08-13T09:30:33.166Z"}] 34