Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 482766 | 9097 | 8/13/2021 10:51:17 AM | 8/13/2021 10:51:52 AM | IVR call: statement | Received call for statement for account 10296532 sent message: 1676 | 8 | 2 | 8044 | 79 | 79 | 8/13/2021 10:51:52 AM | 117405 | |||||||||||||||||||||||||||||
| 482757 | 6102 | 8/13/2021 10:46:21 AM | 8/13/2021 10:46:21 AM | IVR call: balance | Received call for balance for account 10205335 undefined | 7 | 2 | 5234 | 78 | 78 | 8/13/2021 10:46:21 AM | ||||||||||||||||||||||||||||||
| 482755 | 9096 | 8/13/2021 10:45:12 AM | 8/13/2021 10:45:14 AM | IVR call: balance | Received call for balance for account 10011507 undefined | 7 | 2 | 8043 | 78 | 78 | 8/13/2021 10:45:14 AM | ||||||||||||||||||||||||||||||
| 482752 | 6102 | 8/13/2021 10:43:57 AM | 8/13/2021 10:43:58 AM | IVR call: balance | Received call for balance for account 10205335 undefined | 7 | 2 | 5234 | 78 | 78 | 8/13/2021 10:43:58 AM | ||||||||||||||||||||||||||||||
| 482740 | 5841 | 8/13/2021 10:38:15 AM | 8/13/2021 10:38:16 AM | IVR call: balance | Received call for balance for account 10283572 undefined | 7 | 2 | 4986 | 78 | 78 | 8/13/2021 10:38:16 AM | ||||||||||||||||||||||||||||||
| 482736 | 6003 | 8/13/2021 10:38:04 AM | 8/13/2021 10:38:23 AM | IVR call: meter-reading | Received call for meter-reading for account 10071518 Meter reading: [2579] Meter type: [water] | 10 | 2 | 338 | 81 | 81 | |||||||||||||||||||||||||||||||
| 482737 | 6192 | 8/13/2021 10:37:58 AM | 8/13/2021 10:37:59 AM | IVR call: balance | Received call for balance for account 10150061 undefined | 7 | 2 | 5320 | 78 | 78 | 8/13/2021 10:37:59 AM | ||||||||||||||||||||||||||||||
| 482731 | 7229 | 8/13/2021 10:34:51 AM | 8/13/2021 10:34:53 AM | IVR call: balance | Received call for balance for account 10071820 undefined | 7 | 2 | 6310 | 78 | 78 | 8/13/2021 10:34:53 AM | ||||||||||||||||||||||||||||||
| 9093 | 8/13/2021 10:34:38 AM | 11/23/2021 12:33:46 PM | WATER | kindly credit M ,Williams for the month of 28/01/2020 as the the property was sold to Howard Smyth, reverse the billing to the new owner Howard Smyth and Judy England. | 30 | 3 | 8042 | 2 | 23 | 1 | 48 | [{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-13T10:32:53.208Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:33:03.789Z"}] | 6 | 60 | 14 | 14 | |||||||||||||||||||||||||
| 482726 | 9095 | 8/13/2021 10:33:08 AM | 8/13/2021 10:33:10 AM | IVR call: balance | Received call for balance for account 20560299 undefined | 7 | 2 | 8041 | 78 | 78 | 8/13/2021 10:33:10 AM | ||||||||||||||||||||||||||||||
| 482717 | 5261 | 8/13/2021 10:29:33 AM | 8/13/2021 10:29:35 AM | IVR call: balance | Received call for balance for account 10253192 undefined | 7 | 2 | 4435 | 78 | 78 | 8/13/2021 10:29:35 AM | ||||||||||||||||||||||||||||||
| 482711 | 9094 | 8/13/2021 10:26:29 AM | 8/13/2021 10:26:30 AM | IVR call: balance | Received call for balance for account 10236746 undefined | 7 | 2 | 3194 | 78 | 78 | 8/13/2021 10:26:30 AM | ||||||||||||||||||||||||||||||
| 482701 | 8/13/2021 10:24:31 AM | 8/13/2021 10:24:31 AM | IVR call:$98 | Received call for $631 for account undefined | 8/13/2021 10:24:31 AM | ||||||||||||||||||||||||||||||||||||
| 482671 | 8/13/2021 10:09:34 AM | 8/13/2021 10:09:35 AM | IVR call:$97 | Received call for $630 for account undefined | 8/13/2021 10:09:35 AM | ||||||||||||||||||||||||||||||||||||
| 9092 | 8/13/2021 10:08:16 AM | 3/28/2022 7:10:22 AM | water query | high water consumption and the current readings 104 | 30 | 3 | 8040 | 4 | 23 | 1 | 67 | [{"op":"R","uid":"199","un":"siphokazin","dt":"2021-08-13T10:06:31.368Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:34:24.989Z"}] | 1 | 111 | 14 | 14 | |||||||||||||||||||||||||
| 482667 | 9084 | 8/13/2021 10:04:38 AM | 8/13/2021 10:04:58 AM | IVR call: statement | Received call for statement for account 10394764 sent message: 1675 | 8 | 2 | 8031 | 79 | 79 | 8/13/2021 10:04:58 AM | 117404 | |||||||||||||||||||||||||||||
| 482666 | 6344 | 8/13/2021 10:03:49 AM | 8/13/2021 10:04:11 AM | IVR call: statement | Received call for statement for account 10401050 sent message: 1674 | 8 | 2 | 5463 | 79 | 79 | 8/13/2021 10:04:11 AM | 117403 | |||||||||||||||||||||||||||||
| 482656 | 4692 | 8/13/2021 10:03:12 AM | 8/13/2021 10:03:13 AM | IVR call: balance | Received call for balance for account 10290019 undefined | 7 | 2 | 3975 | 78 | 78 | 8/13/2021 10:03:13 AM | ||||||||||||||||||||||||||||||
| 482654 | 6220 | 8/13/2021 10:02:33 AM | 8/13/2021 10:02:58 AM | IVR call: statement | Received call for statement for account 10342731 sent message: 1673 | 8 | 2 | 5345 | 79 | 79 | 8/13/2021 10:02:58 AM | 117402 | |||||||||||||||||||||||||||||
| 482652 | 6219 | 8/13/2021 10:01:18 AM | 8/13/2021 10:01:40 AM | IVR call: statement | Received call for statement for account 10356796 sent message: 1672 | 8 | 2 | 5344 | 79 | 79 | 8/13/2021 10:01:40 AM | 117401 |