Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 482910 | 8/13/2021 12:10:16 PM | 8/13/2021 12:10:17 PM | IVR call:$100 | Received call for $633 for account undefined | 8/13/2021 12:10:17 PM | ||||||||||||||||||||||||||||||||||||
| 482908 | 6236 | 8/13/2021 12:09:50 PM | 8/13/2021 12:09:52 PM | IVR call: balance | Received call for balance for account 10392798 undefined | 7 | 2 | 5360 | 78 | 78 | 8/13/2021 12:09:52 PM | ||||||||||||||||||||||||||||||
| 482904 | 9102 | 8/13/2021 12:05:42 PM | 8/13/2021 12:06:02 PM | IVR call: statement | Received call for statement for account 10428151 sent message: 1680 | 8 | 2 | 8049 | 79 | 79 | 8/13/2021 12:06:02 PM | 117409 | |||||||||||||||||||||||||||||
| 482890 | 6034 | 8/13/2021 11:50:49 AM | 8/13/2021 11:50:50 AM | IVR call: balance | Received call for balance for account 10003920 undefined | 7 | 2 | 5167 | 78 | 78 | 8/13/2021 11:50:50 AM | ||||||||||||||||||||||||||||||
| 482886 | 6034 | 8/13/2021 11:49:40 AM | 8/13/2021 11:49:42 AM | IVR call: balance | Received call for balance for account 10003920 undefined | 7 | 2 | 5167 | 78 | 78 | 8/13/2021 11:49:42 AM | ||||||||||||||||||||||||||||||
| 482881 | 6034 | 8/13/2021 11:48:25 AM | 8/13/2021 11:48:27 AM | IVR call: balance | Received call for balance for account 10003920 undefined | 7 | 2 | 5167 | 78 | 78 | 8/13/2021 11:48:27 AM | ||||||||||||||||||||||||||||||
| 482860 | 7311 | 8/13/2021 11:38:42 AM | 8/13/2021 11:38:45 AM | IVR call: balance | Received call for balance for account 20574848 undefined | 7 | 2 | 6388 | 78 | 78 | 8/13/2021 11:38:45 AM | ||||||||||||||||||||||||||||||
| 482858 | 9101 | 8/13/2021 11:38:27 AM | 8/13/2021 11:38:29 AM | IVR call: balance | Received call for balance for account 10113428 undefined | 7 | 2 | 8048 | 78 | 78 | 8/13/2021 11:38:29 AM | ||||||||||||||||||||||||||||||
| 482851 | 9100 | 8/13/2021 11:36:46 AM | 8/13/2021 11:36:48 AM | IVR call: balance | Received call for balance for account 10417563 undefined | 7 | 2 | 8047 | 78 | 78 | 8/13/2021 11:36:48 AM | ||||||||||||||||||||||||||||||
| 482847 | 9100 | 8/13/2021 11:35:34 AM | 8/13/2021 11:35:36 AM | IVR call: balance | Received call for balance for account 10417563 undefined | 7 | 2 | 8047 | 78 | 78 | 8/13/2021 11:35:36 AM | ||||||||||||||||||||||||||||||
| 482821 | 7309 | 8/13/2021 11:21:36 AM | 8/13/2021 11:21:38 AM | IVR call: balance | Received call for balance for account 20015705 undefined | 7 | 2 | 6386 | 78 | 78 | 8/13/2021 11:21:38 AM | ||||||||||||||||||||||||||||||
| 482813 | 5673 | 8/13/2021 11:18:09 AM | 8/13/2021 11:18:10 AM | IVR call:$99 | Received call for $632 for account 10275320 | 4829 | 8/13/2021 11:18:10 AM | ||||||||||||||||||||||||||||||||||
| 482810 | 6701 | 8/13/2021 11:15:15 AM | 8/13/2021 11:15:49 AM | IVR call: statement | Received call for statement for account 10356078 sent message: 1679 | 8 | 2 | 5823 | 79 | 79 | 8/13/2021 11:15:49 AM | 117408 | |||||||||||||||||||||||||||||
| 482808 | 9099 | 8/13/2021 11:14:48 AM | 8/13/2021 11:14:50 AM | IVR call: balance | Received call for balance for account 10429446 undefined | 7 | 2 | 8046 | 78 | 78 | 8/13/2021 11:14:50 AM | ||||||||||||||||||||||||||||||
| 482806 | 6701 | 8/13/2021 11:13:45 AM | 8/13/2021 11:13:47 AM | IVR call: balance | Received call for balance for account 10356078 undefined | 7 | 2 | 5823 | 78 | 78 | 8/13/2021 11:13:47 AM | ||||||||||||||||||||||||||||||
| 482804 | 6701 | 8/13/2021 11:12:46 AM | 8/13/2021 11:13:04 AM | IVR call: statement | Received call for statement for account 10356078 sent message: 1678 | 8 | 2 | 5823 | 79 | 79 | 8/13/2021 11:13:04 AM | 117407 | |||||||||||||||||||||||||||||
| 482800 | 7270 | 8/13/2021 11:11:01 AM | 8/13/2021 11:11:02 AM | IVR call: balance | Received call for balance for account 10292508 undefined | 7 | 2 | 2713 | 78 | 78 | 8/13/2021 11:11:02 AM | ||||||||||||||||||||||||||||||
| 482794 | 9098 | 8/13/2021 11:06:25 AM | 8/13/2021 11:06:27 AM | IVR call: balance | Received call for balance for account 10351377 undefined | 7 | 2 | 8045 | 78 | 78 | 8/13/2021 11:06:27 AM | ||||||||||||||||||||||||||||||
| 482791 | 6521 | 8/13/2021 11:04:00 AM | 8/13/2021 11:04:24 AM | IVR call: statement | Received call for statement for account 10047790 sent message: 1677 | 8 | 2 | 247 | 79 | 79 | 8/13/2021 11:04:24 AM | 117406 | |||||||||||||||||||||||||||||
| 482782 | 9098 | 8/13/2021 10:59:46 AM | 8/13/2021 10:59:47 AM | IVR call: balance | Received call for balance for account 10351377 undefined | 7 | 2 | 8045 | 78 | 78 | 8/13/2021 10:59:47 AM |