Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 484841 | 5952 | 8/16/2021 7:18:32 AM | 8/16/2021 7:18:33 AM | IVR call: balance | Received call for balance for account 10399143 undefined | 7 | 2 | 5089 | 78 | 78 | 8/16/2021 7:18:33 AM | ||||||||||||||||||||||||||||||
| 484833 | 6237 | 8/16/2021 7:14:10 AM | 8/16/2021 7:14:11 AM | IVR call: balance | Received call for balance for account 10177526 undefined | 7 | 2 | 5361 | 78 | 78 | 8/16/2021 7:14:11 AM | ||||||||||||||||||||||||||||||
| 484826 | 7957 | 8/16/2021 7:10:47 AM | 8/16/2021 7:11:09 AM | IVR call: statement | Received call for statement for account 10246947 sent message: 1705 | 8 | 2 | 6993 | 79 | 79 | 8/16/2021 7:11:09 AM | 117434 | |||||||||||||||||||||||||||||
| 484814 | 7381 | 8/16/2021 7:05:44 AM | 8/16/2021 7:05:45 AM | IVR call: balance | Received call for balance for account 10028212 undefined | 7 | 2 | 6454 | 78 | 78 | 8/16/2021 7:05:45 AM | ||||||||||||||||||||||||||||||
| 484797 | 7495 | 8/16/2021 6:59:54 AM | 8/16/2021 6:59:55 AM | IVR call: balance | Received call for balance for account 10351116 undefined | 7 | 2 | 6554 | 78 | 78 | 8/16/2021 6:59:55 AM | ||||||||||||||||||||||||||||||
| 484787 | 9224 | 8/16/2021 6:56:25 AM | 8/16/2021 6:56:27 AM | IVR call: balance | Received call for balance for account 10350679 undefined | 7 | 2 | 8158 | 78 | 78 | 8/16/2021 6:56:27 AM | ||||||||||||||||||||||||||||||
| 484777 | 8576 | 8/16/2021 6:47:01 AM | 8/16/2021 6:47:03 AM | IVR call: balance | Received call for balance for account 10019095 undefined | 7 | 2 | 1686 | 78 | 78 | 8/16/2021 6:47:03 AM | ||||||||||||||||||||||||||||||
| 484764 | 6196 | 8/16/2021 6:43:36 AM | 8/16/2021 6:44:01 AM | IVR call: meter-reading | Received call for meter-reading for account 10400528 Meter reading: [49597681] Meter type: [water] | 10 | 2 | 5323 | 81 | 81 | |||||||||||||||||||||||||||||||
| 484760 | 9223 | 8/16/2021 6:42:37 AM | 8/16/2021 6:42:54 AM | IVR call: statement | Received call for statement for account 10331006 sent message: 1704 | 8 | 2 | 8157 | 79 | 79 | 8/16/2021 6:42:54 AM | 117433 | |||||||||||||||||||||||||||||
| 484758 | 5119 | 8/16/2021 6:42:19 AM | 8/16/2021 6:42:40 AM | IVR call: meter-reading | Received call for meter-reading for account 10380500 Meter reading: [828] Meter type: [water] | 10 | 2 | 4298 | 81 | 81 | |||||||||||||||||||||||||||||||
| 484757 | 4882 | 8/16/2021 6:41:37 AM | 8/16/2021 6:41:39 AM | IVR call: balance | Received call for balance for account 10412793 undefined | 7 | 2 | 4079 | 78 | 78 | 8/16/2021 6:41:39 AM | ||||||||||||||||||||||||||||||
| 484755 | 9222 | 8/16/2021 6:41:17 AM | 8/16/2021 6:41:35 AM | IVR call: statement | Received call for statement for account 10193959 sent message: 1703 | 8 | 2 | 8156 | 79 | 79 | 8/16/2021 6:41:35 AM | 117432 | |||||||||||||||||||||||||||||
| 484753 | 9220 | 8/16/2021 6:40:54 AM | 8/16/2021 6:40:55 AM | IVR call:$104 | Received call for $637 for account 20011771 | 8154 | 8/16/2021 6:40:55 AM | ||||||||||||||||||||||||||||||||||
| 484745 | 5119 | 8/16/2021 6:40:22 AM | 8/16/2021 6:40:42 AM | IVR call: meter-reading | Received call for meter-reading for account 10380500 Meter reading: [828] Meter type: [water] | 10 | 2 | 4298 | 81 | 81 | |||||||||||||||||||||||||||||||
| 484746 | 9221 | 8/16/2021 6:40:16 AM | 8/16/2021 6:40:41 AM | IVR call: statement | Received call for statement for account 10246944 sent message: 1702 | 8 | 2 | 8155 | 79 | 79 | 8/16/2021 6:40:41 AM | 117431 | |||||||||||||||||||||||||||||
| 484742 | 9220 | 8/16/2021 6:39:38 AM | 8/16/2021 6:39:38 AM | IVR call: balance | Received call for balance for account 20011771 undefined | 7 | 2 | 8154 | 78 | 78 | 8/16/2021 6:39:38 AM | ||||||||||||||||||||||||||||||
| 484740 | 9219 | 8/16/2021 6:39:17 AM | 8/16/2021 6:39:38 AM | IVR call: statement | Received call for statement for account 10209797 sent message: 1701 | 8 | 2 | 8153 | 79 | 79 | 8/16/2021 6:39:38 AM | 117430 | |||||||||||||||||||||||||||||
| 484735 | 9218 | 8/16/2021 6:38:16 AM | 8/16/2021 6:38:40 AM | IVR call: statement | Received call for statement for account 10157608 sent message: 1700 | 8 | 2 | 8152 | 79 | 79 | 8/16/2021 6:38:40 AM | 117429 | |||||||||||||||||||||||||||||
| 484733 | 9217 | 8/16/2021 6:38:15 AM | 8/16/2021 6:38:40 AM | IVR call: statement | Received call for statement for account 10118456 sent message: 1699 | 8 | 2 | 8151 | 79 | 79 | 8/16/2021 6:38:40 AM | 117428 | |||||||||||||||||||||||||||||
| 484728 | 8/16/2021 6:37:15 AM | 8/16/2021 6:37:15 AM | IVR call:$103 | Received call for $636 for account undefined | 8/16/2021 6:37:15 AM |