Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
485286 9276 8/16/2021 10:17:11 AM 8/16/2021 10:17:30 AM IVR call: statement Received call for statement for account 10412887 sent message: 1723 8 2 4094 79 79 8/16/2021 10:17:30 AM 117452
485285 9276 8/16/2021 10:16:06 AM 8/16/2021 10:16:07 AM IVR call: balance Received call for balance for account 10412887 undefined 7 2 4094 78 78 8/16/2021 10:16:07 AM
9270 8/16/2021 10:15:45 AM 6/10/2022 2:12:57 PM electricity kindly transfer electricity tariff to owners account and adjust account accordingly&nbsp;<div>ON NEW OWNER ITS A BUILDING NOT SITE SO NEED TO REVERS THE BE01</div><br/><b>Journal Number</b>: [85373]<br/><b>Journal Amount</b>: [2576.57] 27 3 8201 17 2 23 2 103 [{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-16T10:13:55.405Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-16T10:16:49.127Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T10:10:28.653Z"}] 2 101 14 6/10/2022 2:12:51 PM 2 2
9270 8/16/2021 10:15:28 AM 6/9/2022 12:11:06 PM AVAIL ABILITIES BUT PREPAID ELECTRICITY METER ON NEW OWNER AVAIL ABILITIES&nbsp; BUT PREPAID ELECTRICITY METER ON NEW OWNER&nbsp; 27 3 8201 7 2 23 [{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-16T10:13:39.087Z"}] 2 103 6/9/2022 12:11:06 PM 4 4
485284 9276 8/16/2021 10:15:02 AM 8/16/2021 10:15:03 AM IVR call: balance Received call for balance for account 10412887 undefined 7 2 4094 78 78 8/16/2021 10:15:03 AM
485283 9275 8/16/2021 10:15:01 AM 8/16/2021 10:15:02 AM IVR call: balance Received call for balance for account 10298466 undefined 7 2 8200 78 78 8/16/2021 10:15:02 AM
485281 9274 8/16/2021 10:13:57 AM 8/16/2021 10:14:20 AM IVR call: statement Received call for statement for account 10412889 sent message: 1722 8 2 8199 79 79 8/16/2021 10:14:20 AM 117451
485280 9274 8/16/2021 10:12:41 AM 8/16/2021 10:12:42 AM IVR call: balance Received call for balance for account 10412889 undefined 7 2 8199 78 78 8/16/2021 10:12:42 AM
485278 9274 8/16/2021 10:11:42 AM 8/16/2021 10:11:43 AM IVR call: balance Received call for balance for account 10412889 undefined 7 2 8199 78 78 8/16/2021 10:11:43 AM
485277 5627 8/16/2021 10:11:08 AM 8/16/2021 10:11:09 AM IVR call: balance Received call for balance for account 10400287 undefined 7 2 4786 78 78 8/16/2021 10:11:09 AM
485275 9273 8/16/2021 10:10:56 AM 8/16/2021 10:10:57 AM IVR call: balance Received call for balance for account 10018841 undefined 7 2 8198 78 78 8/16/2021 10:10:57 AM
485272 9273 8/16/2021 10:10:02 AM 8/16/2021 10:10:04 AM IVR call: balance Received call for balance for account 10018841 undefined 7 2 8198 78 78 8/16/2021 10:10:04 AM
485257 9271 8/16/2021 9:58:26 AM 8/16/2021 9:58:27 AM IVR call: balance Received call for balance for account 10036841 undefined 7 2 8196 78 78 8/16/2021 9:58:27 AM
485253 9272 8/16/2021 9:55:50 AM 8/16/2021 9:55:51 AM IVR call: balance Received call for balance for account 10428898 undefined 7 2 8197 78 78 8/16/2021 9:55:51 AM
485241 5627 8/16/2021 9:48:22 AM 8/16/2021 9:48:23 AM IVR call: balance Received call for balance for account 10400287 undefined 7 2 4786 78 78 8/16/2021 9:48:23 AM
485238 9271 8/16/2021 9:46:37 AM 8/16/2021 9:46:39 AM IVR call: balance Received call for balance for account 10036841 undefined 7 2 8196 78 78 8/16/2021 9:46:39 AM
485224 6031 8/16/2021 9:37:16 AM 8/16/2021 9:37:17 AM IVR call: balance Received call for balance for account 10004563 undefined 7 2 405 78 78 8/16/2021 9:37:17 AM
485222 6373 8/16/2021 9:36:26 AM 8/16/2021 9:36:45 AM IVR call: statement Received call for statement for account 10244189 sent message: 1721 8 2 5490 79 79 8/16/2021 9:36:45 AM 117450
485220 6373 8/16/2021 9:35:28 AM 8/16/2021 9:35:28 AM IVR call:$105 Received call for $638 for account 10244189 5490 8/16/2021 9:35:28 AM
485219 9269 8/16/2021 9:35:28 AM 8/16/2021 9:35:28 AM IVR call: balance Received call for balance for account 10017263 undefined 7 2 8195 78 78 8/16/2021 9:35:28 AM