Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
485380 9287 8/16/2021 11:14:51 AM 8/16/2021 11:15:20 AM IVR call: statement Received call for statement for account 10024750 sent message: 1728 8 2 2926 79 79 8/16/2021 11:15:20 AM 117457
485376 9287 8/16/2021 11:12:00 AM 9/3/2021 6:55:26 AM IVR call: balance Received call for balance for account 10024750 undefined 7 2 2926 78 [{"op":"R","uid":"13","un":"unathig","dt":"2021-09-03T06:55:26.696Z"}] 78 9/3/2021 6:55:26 AM 13
485373 9272 8/16/2021 11:09:30 AM 8/16/2021 11:09:31 AM IVR call: balance Received call for balance for account 10428898 undefined 7 2 8197 78 78 8/16/2021 11:09:31 AM
485369 6279 8/16/2021 11:03:06 AM 8/16/2021 11:03:08 AM IVR call: balance Received call for balance for account 10186435 undefined 7 2 5403 78 78 8/16/2021 11:03:08 AM
485366 9286 8/16/2021 11:00:48 AM 8/16/2021 11:01:15 AM IVR call: statement Received call for statement for account 20102027 sent message: 1727 8 2 8208 79 79 8/16/2021 11:01:15 AM 117456
485360 5627 8/16/2021 10:58:11 AM 8/16/2021 10:58:12 AM IVR call: balance Received call for balance for account 10400287 undefined 7 2 4786 78 78 8/16/2021 10:58:12 AM
485355 5627 8/16/2021 10:57:19 AM 8/16/2021 10:57:20 AM IVR call: balance Received call for balance for account 10400287 undefined 7 2 4786 78 78 8/16/2021 10:57:20 AM
485336 9285 8/16/2021 10:50:30 AM 8/16/2021 10:50:54 AM IVR call: statement Received call for statement for account 10431299 sent message: 1726 8 2 8207 79 79 8/16/2021 10:50:54 AM 117455
485330 5150 8/16/2021 10:48:28 AM 8/16/2021 10:48:56 AM IVR call: statement Received call for statement for account 10286697 sent message: 1725 8 2 4333 79 79 8/16/2021 10:48:56 AM 117454
9284 8/16/2021 10:47:12 AM 8/16/2021 10:50:28 AM 2 8206 [{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-16T10:45:22.569Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-16T10:47:19.857Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-16T10:47:41.158Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-16T10:48:37.644Z"}] 58
485328 5651 8/16/2021 10:45:19 AM 8/16/2021 10:45:20 AM IVR call: balance Received call for balance for account 10198489 undefined 7 2 4807 78 78 8/16/2021 10:45:20 AM
485326 5651 8/16/2021 10:44:13 AM 8/16/2021 10:44:15 AM IVR call: balance Received call for balance for account 10198489 undefined 7 2 4807 78 78 8/16/2021 10:44:15 AM
9283 8/16/2021 10:40:08 AM 8/16/2021 10:40:10 AM 2 [{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-16T10:38:49.386Z"}] 196
485316 9031 8/16/2021 10:39:22 AM 8/16/2021 10:39:50 AM IVR call: statement Received call for statement for account 10388288 sent message: 1724 8 2 7983 79 79 8/16/2021 10:39:50 AM 117453
9282 8/16/2021 10:36:58 AM 8/16/2021 10:37:00 AM 2 [{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-16T10:35:39.382Z"}] 196
9280 8/16/2021 10:31:37 AM 6/10/2022 2:06:29 PM electricity kindly transfer electricity tariff to owners account and adjust account<br/><b>Journal Amount</b>: [1905.95] 27 3 8205 13 2 23 2 103 [{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-16T10:29:47.526Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T10:09:00.266Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-11T12:31:34.302Z"}] 2 101 14 6/10/2022 2:06:16 PM 2 2
485297 9279 8/16/2021 10:25:53 AM 8/16/2021 10:25:53 AM IVR call:$106 Received call for $639 for account 10429356 8204 8/16/2021 10:25:53 AM
485295 9278 8/16/2021 10:24:23 AM 8/16/2021 10:24:25 AM IVR call: balance Received call for balance for account 10404447 undefined 7 2 8203 78 78 8/16/2021 10:24:25 AM
9277 8/16/2021 10:20:57 AM 6/30/2022 12:02:39 PM electricity kindly transfer electricity tariff to owners account and adjust account<br/><b>Journal Amount</b>: [2576.29] 27 3 8202 132 2 23 2 103 [{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-16T10:19:08.039Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-16T10:22:36.151Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-16T10:22:40.240Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T10:09:47.125Z"}] 2 101 14 6/15/2022 8:27:24 AM 134112 2 7
485287 9274 8/16/2021 10:19:08 AM 8/16/2021 10:19:09 AM IVR call: balance Received call for balance for account 10412889 undefined 7 2 8199 78 78 8/16/2021 10:19:09 AM