Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 486207 | 9324 | 8/16/2021 7:34:08 PM | 8/16/2021 7:34:26 PM | IVR call: statement | Received call for statement for account 10412891 sent message: 1756 | 8 | 2 | 8240 | 79 | 79 | 8/16/2021 7:34:26 PM | 117485 | |||||||||||||||||||||||||||||
| 486167 | 6271 | 8/16/2021 5:33:34 PM | 8/16/2021 5:33:36 PM | IVR call: balance | Received call for balance for account 10431580 undefined | 7 | 2 | 5395 | 78 | 78 | 8/16/2021 5:33:36 PM | ||||||||||||||||||||||||||||||
| 486024 | 9323 | 8/16/2021 4:03:05 PM | 3/25/2022 1:40:07 PM | IVR call: statement | Received call for statement for account 10321667 sent message: 1755 | 8 | 2 | 4738 | 79 | [{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-14T10:51:11.389Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-25T13:40:07.780Z"}] | 79 | 3/25/2022 1:40:07 PM | 117484 | 201 | |||||||||||||||||||||||||||
| 486023 | 9322 | 8/16/2021 4:02:05 PM | 8/16/2021 4:02:07 PM | IVR call: balance | Received call for balance for account 10354798 undefined | 7 | 2 | 8239 | 78 | 78 | 8/16/2021 4:02:07 PM | ||||||||||||||||||||||||||||||
| 486022 | 9322 | 8/16/2021 4:01:05 PM | 8/16/2021 4:01:06 PM | IVR call: balance | Received call for balance for account 10354798 undefined | 7 | 2 | 8239 | 78 | 78 | 8/16/2021 4:01:06 PM | ||||||||||||||||||||||||||||||
| 486010 | 9321 | 8/16/2021 3:56:38 PM | 8/16/2021 3:56:40 PM | IVR call: balance | Received call for balance for account 10400727 undefined | 7 | 2 | 8238 | 78 | 78 | 8/16/2021 3:56:40 PM | ||||||||||||||||||||||||||||||
| 485989 | 9315 | 8/16/2021 3:43:19 PM | 8/16/2021 3:43:20 PM | IVR call: balance | Received call for balance for account 10387497 undefined | 7 | 2 | 8233 | 78 | 78 | 8/16/2021 3:43:20 PM | ||||||||||||||||||||||||||||||
| 485947 | 8013 | 8/16/2021 3:24:04 PM | 8/16/2021 3:24:05 PM | IVR call: balance | Received call for balance for account 10381094 undefined | 7 | 2 | 7045 | 78 | 78 | 8/16/2021 3:24:05 PM | ||||||||||||||||||||||||||||||
| 485924 | 5901 | 8/16/2021 3:08:00 PM | 8/16/2021 3:08:01 PM | IVR call: balance | Received call for balance for account 10372569 undefined | 7 | 2 | 5042 | 78 | 78 | 8/16/2021 3:08:01 PM | ||||||||||||||||||||||||||||||
| 485923 | 5901 | 8/16/2021 3:07:13 PM | 8/16/2021 3:07:14 PM | IVR call: balance | Received call for balance for account 10372569 undefined | 7 | 2 | 5042 | 78 | 78 | 8/16/2021 3:07:14 PM | ||||||||||||||||||||||||||||||
| 485922 | 5898 | 8/16/2021 3:06:19 PM | 8/16/2021 3:06:20 PM | IVR call: balance | Received call for balance for account 10015586 undefined | 7 | 2 | 5039 | 78 | 78 | 8/16/2021 3:06:20 PM | ||||||||||||||||||||||||||||||
| 485919 | 5898 | 8/16/2021 3:05:08 PM | 8/16/2021 3:05:10 PM | IVR call: balance | Received call for balance for account 10015586 undefined | 7 | 2 | 5039 | 78 | 78 | 8/16/2021 3:05:10 PM | ||||||||||||||||||||||||||||||
| 485890 | 8929 | 8/16/2021 2:39:25 PM | 8/16/2021 2:39:25 PM | IVR call:$111 | Received call for $644 for account 10392573 | 7887 | 8/16/2021 2:39:25 PM | ||||||||||||||||||||||||||||||||||
| 485889 | 7164 | 8/16/2021 2:39:18 PM | 8/16/2021 2:39:19 PM | IVR call: balance | Received call for balance for account 10289578 undefined | 7 | 2 | 3375 | 78 | 78 | 8/16/2021 2:39:19 PM | ||||||||||||||||||||||||||||||
| 485888 | 7164 | 8/16/2021 2:38:41 PM | 8/16/2021 2:38:42 PM | IVR call: balance | Received call for balance for account 10289578 undefined | 7 | 2 | 3375 | 78 | 78 | 8/16/2021 2:38:42 PM | ||||||||||||||||||||||||||||||
| 485861 | 6778 | 8/16/2021 2:24:45 PM | 8/16/2021 2:25:04 PM | IVR call: statement | Received call for statement for account 10053529 sent message: 1754 | 8 | 2 | 5896 | 79 | 79 | 8/16/2021 2:25:04 PM | 117483 | |||||||||||||||||||||||||||||
| 485858 | 6778 | 8/16/2021 2:23:48 PM | 8/16/2021 2:23:50 PM | IVR call: balance | Received call for balance for account 10053529 undefined | 7 | 2 | 5896 | 78 | 78 | 8/16/2021 2:23:50 PM | ||||||||||||||||||||||||||||||
| 485851 | 6081 | 8/16/2021 2:19:22 PM | 8/16/2021 2:19:23 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 8/16/2021 2:19:23 PM | ||||||||||||||||||||||||||||||
| 485848 | 9320 | 8/16/2021 2:18:16 PM | 8/16/2021 2:18:36 PM | IVR call: statement | Received call for statement for account 10386578 sent message: 1753 | 8 | 2 | 8237 | 79 | 79 | 8/16/2021 2:18:36 PM | 117482 | |||||||||||||||||||||||||||||
| 485840 | 9320 | 8/16/2021 2:14:40 PM | 8/16/2021 2:14:42 PM | IVR call: balance | Received call for balance for account 10386578 undefined | 7 | 2 | 8237 | 78 | 78 | 8/16/2021 2:14:42 PM |