Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 493010 | 8316 | 8/25/2021 4:06:48 AM | 8/25/2021 4:06:50 AM | IVR call: balance | Received call for balance for account 10037289 undefined | 7 | 2 | 7325 | 78 | 78 | 8/25/2021 4:06:50 AM | ||||||||||||||||||||||||||||||
| 493001 | 8477 | 8/24/2021 6:20:38 PM | 8/24/2021 6:20:39 PM | IVR call: balance | Received call for balance for account 10431282 undefined | 7 | 2 | 7475 | 78 | 78 | 8/24/2021 6:20:39 PM | ||||||||||||||||||||||||||||||
| 492877 | 6379 | 8/24/2021 2:46:46 PM | 8/24/2021 2:46:46 PM | IVR call: balance | Received call for balance for account 10369913 undefined | 7 | 2 | 5496 | 78 | 78 | 8/24/2021 2:46:46 PM | ||||||||||||||||||||||||||||||
| 492876 | 6379 | 8/24/2021 2:45:44 PM | 8/24/2021 2:45:45 PM | IVR call: balance | Received call for balance for account 10369913 undefined | 7 | 2 | 5496 | 78 | 78 | 8/24/2021 2:45:45 PM | ||||||||||||||||||||||||||||||
| 492873 | 7495 | 8/24/2021 2:29:29 PM | 8/24/2021 2:29:30 PM | IVR call: balance | Received call for balance for account 10351116 undefined | 7 | 2 | 6554 | 78 | 78 | 8/24/2021 2:29:30 PM | ||||||||||||||||||||||||||||||
| 492870 | 7251 | 8/24/2021 2:24:23 PM | 8/24/2021 2:24:24 PM | IVR call: balance | Received call for balance for account 10162646 undefined | 7 | 2 | 6331 | 78 | 78 | 8/24/2021 2:24:24 PM | ||||||||||||||||||||||||||||||
| 492830 | 9589 | 8/24/2021 1:55:04 PM | 8/24/2021 1:56:18 PM | IVR call: statement | Received call for statement for account 10296140 sent message: 1866 | 8 | 2 | 8475 | 79 | 79 | 8/24/2021 1:56:18 PM | 117595 | |||||||||||||||||||||||||||||
| 492826 | 9589 | 8/24/2021 1:53:13 PM | 8/24/2021 1:53:15 PM | IVR call: balance | Received call for balance for account 10296140 undefined | 7 | 2 | 8475 | 78 | 78 | 8/24/2021 1:53:15 PM | ||||||||||||||||||||||||||||||
| 492820 | 9588 | 8/24/2021 1:42:49 PM | 8/24/2021 1:42:50 PM | IVR call: balance | Received call for balance for account 10374322 undefined | 7 | 2 | 8474 | 78 | 78 | 8/24/2021 1:42:50 PM | ||||||||||||||||||||||||||||||
| 492803 | 9587 | 8/24/2021 1:33:01 PM | 11/27/2021 10:59:30 AM | IVR call: balance | Received call for balance for account 10379476 undefined | 7 | 2 | 8118 | 78 | [{"op":"R","uid":"23","un":"bevins","dt":"2021-08-24T13:36:01.091Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-11-27T10:59:30.762Z"}] | 78 | 11/27/2021 10:59:30 AM | 18 | ||||||||||||||||||||||||||||
| 492801 | 6813 | 8/24/2021 1:32:48 PM | 8/24/2021 1:32:48 PM | IVR call: balance | Received call for balance for account 10064357 undefined | 7 | 2 | 5927 | 78 | 78 | 8/24/2021 1:32:48 PM | ||||||||||||||||||||||||||||||
| 492799 | 9587 | 8/24/2021 1:31:55 PM | 8/24/2021 1:35:51 PM | IVR call: balance | Received call for balance for account 10379476 undefined | 7 | 2 | 8118 | 78 | [{"op":"R","uid":"23","un":"bevins","dt":"2021-08-24T13:35:51.258Z"}] | 78 | 8/24/2021 1:35:51 PM | 23 | ||||||||||||||||||||||||||||
| 492798 | 6790 | 8/24/2021 1:28:57 PM | 8/24/2021 1:28:58 PM | IVR call: balance | Received call for balance for account 10014979 undefined | 7 | 2 | 5906 | 78 | 78 | 8/24/2021 1:28:58 PM | ||||||||||||||||||||||||||||||
| 492796 | 6790 | 8/24/2021 1:27:57 PM | 8/24/2021 1:27:58 PM | IVR call: balance | Received call for balance for account 10014979 undefined | 7 | 2 | 5906 | 78 | 78 | 8/24/2021 1:27:58 PM | ||||||||||||||||||||||||||||||
| 492792 | 9586 | 8/24/2021 1:27:12 PM | 8/24/2021 1:27:34 PM | IVR call: statement | Received call for statement for account 10362812 sent message: 1865 | 8 | 2 | 8473 | 79 | 79 | 8/24/2021 1:27:34 PM | 117594 | |||||||||||||||||||||||||||||
| 492788 | 8534 | 8/24/2021 1:24:15 PM | 10/24/2021 6:39:14 AM | IVR call: balance | Received call for balance for account 10409911 undefined | 4 | 2 | 2068 | 78 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-24T06:38:07.765Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-24T06:39:00.202Z"}] | 78 | 11 | 10/24/2021 6:39:14 AM | 11 | |||||||||||||||||||||||||||
| 492786 | 9585 | 8/24/2021 1:23:57 PM | 8/24/2021 1:23:58 PM | IVR call: balance | Received call for balance for account 10352375 undefined | 7 | 2 | 8472 | 78 | 78 | 8/24/2021 1:23:58 PM | ||||||||||||||||||||||||||||||
| 492783 | 9584 | 8/24/2021 1:22:49 PM | 7/9/2022 8:22:40 AM | IVR call: statement | Received call for statement for account 10385375 sent message: 1864 | 4 | 2 | 8406 | 79 | 79 | 8/24/2021 1:23:06 PM | 117593 | 11 | ||||||||||||||||||||||||||||
| 492784 | 8383 | 8/24/2021 1:22:47 PM | 8/24/2021 1:22:48 PM | IVR call: balance | Received call for balance for account 10199262 undefined | 7 | 2 | 7389 | 78 | 78 | 8/24/2021 1:22:48 PM | ||||||||||||||||||||||||||||||
| 492774 | 6582 | 8/24/2021 1:00:10 PM | 8/24/2021 1:00:10 PM | IVR call: balance | Received call for balance for account 10049877 undefined | 7 | 2 | 5705 | 78 | 78 | 8/24/2021 1:00:10 PM |