Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 493127 | 8/25/2021 6:39:40 AM | 8/25/2021 6:39:40 AM | IVR call:$135 | Received call for $668 for account undefined | 8/25/2021 6:39:40 AM | ||||||||||||||||||||||||||||||||||||
| 493123 | 9596 | 8/25/2021 6:38:47 AM | 8/25/2021 6:39:07 AM | IVR call: statement | Received call for statement for account 10385967 sent message: 1870 | 8 | 2 | 8481 | 79 | 79 | 8/25/2021 6:39:07 AM | 117599 | |||||||||||||||||||||||||||||
| 493125 | 5626 | 8/25/2021 6:38:42 AM | 8/25/2021 6:38:43 AM | IVR call: balance | Received call for balance for account 10268659 undefined | 7 | 2 | 4784 | 78 | 78 | 8/25/2021 6:38:43 AM | ||||||||||||||||||||||||||||||
| 493119 | 9595 | 8/25/2021 6:36:44 AM | 8/25/2021 6:37:03 AM | IVR call: statement | Received call for statement for account 10009483 sent message: 1869 | 8 | 2 | 8480 | 79 | 79 | 8/25/2021 6:37:03 AM | 117598 | |||||||||||||||||||||||||||||
| 493117 | 7066 | 8/25/2021 6:32:00 AM | 8/25/2021 6:32:01 AM | IVR call: balance | Received call for balance for account 10151047 undefined | 7 | 2 | 6162 | 78 | 78 | 8/25/2021 6:32:01 AM | ||||||||||||||||||||||||||||||
| 493114 | 7066 | 8/25/2021 6:30:25 AM | 8/25/2021 6:30:26 AM | IVR call: balance | Received call for balance for account 10151047 undefined | 7 | 2 | 6162 | 78 | 78 | 8/25/2021 6:30:26 AM | ||||||||||||||||||||||||||||||
| 493112 | 6319 | 8/25/2021 6:29:30 AM | 8/25/2021 6:29:31 AM | IVR call: balance | Received call for balance for account 10348128 undefined | 7 | 2 | 5441 | 78 | 78 | 8/25/2021 6:29:31 AM | ||||||||||||||||||||||||||||||
| 493084 | 9594 | 8/25/2021 6:15:55 AM | 8/25/2021 6:16:23 AM | IVR call: statement | Received call for statement for account 10398089 sent message: 1868 | 8 | 2 | 3843 | 79 | 79 | 8/25/2021 6:16:23 AM | 117597 | |||||||||||||||||||||||||||||
| 493081 | 9593 | 8/25/2021 6:12:12 AM | 8/25/2021 6:12:14 AM | IVR call: balance | Received call for balance for account 10037696 undefined | 7 | 2 | 8479 | 78 | 78 | 8/25/2021 6:12:14 AM | ||||||||||||||||||||||||||||||
| 493077 | 6175 | 8/25/2021 6:08:57 AM | 8/25/2021 6:08:58 AM | IVR call: balance | Received call for balance for account 20078448 undefined | 7 | 2 | 5303 | 78 | 78 | 8/25/2021 6:08:58 AM | ||||||||||||||||||||||||||||||
| 493075 | 6175 | 8/25/2021 6:07:57 AM | 8/25/2021 6:07:58 AM | IVR call: balance | Received call for balance for account 20078448 undefined | 7 | 2 | 5303 | 78 | 78 | 8/25/2021 6:07:58 AM | ||||||||||||||||||||||||||||||
| 493059 | 9592 | 8/25/2021 5:41:19 AM | 8/25/2021 5:41:20 AM | IVR call: balance | Received call for balance for account 10389993 undefined | 7 | 2 | 8478 | 78 | 78 | 8/25/2021 5:41:20 AM | ||||||||||||||||||||||||||||||
| 493058 | 9591 | 8/25/2021 5:40:18 AM | 8/25/2021 5:40:20 AM | IVR call: balance | Received call for balance for account 10367023 undefined | 7 | 2 | 8477 | 78 | 78 | 8/25/2021 5:40:20 AM | ||||||||||||||||||||||||||||||
| 493057 | 6662 | 8/25/2021 5:36:59 AM | 8/25/2021 5:37:00 AM | IVR call: balance | Received call for balance for account 10157960 undefined | 7 | 2 | 5782 | 78 | 78 | 8/25/2021 5:37:00 AM | ||||||||||||||||||||||||||||||
| 493051 | 6761 | 8/25/2021 5:07:54 AM | 8/25/2021 5:08:13 AM | IVR call: statement | Received call for statement for account 10072740 sent message: 1867 | 8 | 2 | 5881 | 79 | 79 | 8/25/2021 5:08:13 AM | 117596 | |||||||||||||||||||||||||||||
| 493047 | 6741 | 8/25/2021 5:05:01 AM | 8/25/2021 5:05:03 AM | IVR call: balance | Received call for balance for account 10167235 undefined | 7 | 2 | 5861 | 78 | 78 | 8/25/2021 5:05:03 AM | ||||||||||||||||||||||||||||||
| 493046 | 4551 | 8/25/2021 4:48:03 AM | 8/25/2021 4:48:04 AM | IVR call: balance | Received call for balance for account 10389764 undefined | 7 | 2 | 3872 | 78 | 78 | 8/25/2021 4:48:04 AM | ||||||||||||||||||||||||||||||
| 9590 | 8/25/2021 4:26:06 AM | 3/28/2022 7:23:36 AM | WATER QUERY | HIGH CONSUMPTION 6 MONTH | 30 | 3 | 8476 | 4 | 23 | 1 | 67 | [{"op":"R","uid":"34","un":"mcdonaldm","dt":"2021-08-25T04:24:11.163Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:25:14.827Z"}] | 1 | 101 | 14 | 14 | |||||||||||||||||||||||||
| 493012 | 8316 | 8/25/2021 4:08:31 AM | 8/25/2021 4:08:31 AM | IVR call: balance | Received call for balance for account 10037289 undefined | 7 | 2 | 7325 | 78 | 78 | 8/25/2021 4:08:31 AM | ||||||||||||||||||||||||||||||
| 493011 | 8316 | 8/25/2021 4:07:44 AM | 8/25/2021 4:07:45 AM | IVR call: balance | Received call for balance for account 10037289 undefined | 7 | 2 | 7325 | 78 | 78 | 8/25/2021 4:07:45 AM |