Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 493424 | 9607 | 8/25/2021 8:57:29 AM | 8/25/2021 8:57:31 AM | IVR call: balance | Received call for balance for account 10263387 undefined | 7 | 2 | 8492 | 78 | 78 | 8/25/2021 8:57:31 AM | ||||||||||||||||||||||||||||||
| 9563 | 8/25/2021 8:55:23 AM | 8/25/2021 8:55:25 AM | 2 | 1511 | [{"op":"R","uid":"35","un":"nelial","dt":"2021-08-25T08:53:27.527Z"}] | 35 | |||||||||||||||||||||||||||||||||||
| 493411 | 8510 | 8/25/2021 8:54:14 AM | 8/25/2021 8:54:15 AM | IVR call: balance | Received call for balance for account 10145528 undefined | 7 | 2 | 7505 | 78 | 78 | 8/25/2021 8:54:15 AM | ||||||||||||||||||||||||||||||
| 493410 | 6742 | 8/25/2021 8:53:55 AM | 8/25/2021 8:53:56 AM | IVR call: balance | Received call for balance for account 10414938 undefined | 7 | 2 | 5862 | 78 | 78 | 8/25/2021 8:53:56 AM | ||||||||||||||||||||||||||||||
| 493395 | 6742 | 8/25/2021 8:40:59 AM | 8/25/2021 8:41:00 AM | IVR call: balance | Received call for balance for account 10414938 undefined | 7 | 2 | 5862 | 78 | 78 | 8/25/2021 8:41:00 AM | ||||||||||||||||||||||||||||||
| 493365 | 9604 | 8/25/2021 8:25:24 AM | 8/25/2021 8:25:25 AM | IVR call: balance | Received call for balance for account 10005393 undefined | 7 | 2 | 8489 | 78 | 78 | 8/25/2021 8:25:25 AM | ||||||||||||||||||||||||||||||
| 493338 | 9606 | 8/25/2021 8:12:43 AM | 8/25/2021 8:12:44 AM | IVR call: balance | Received call for balance for account 10118472 undefined | 7 | 2 | 8491 | 78 | 78 | 8/25/2021 8:12:44 AM | ||||||||||||||||||||||||||||||
| 493322 | 9606 | 8/25/2021 8:07:22 AM | 8/25/2021 8:07:46 AM | IVR call: statement | Received call for statement for account 10118472 sent message: 1880 | 8 | 2 | 8491 | 79 | 79 | 8/25/2021 8:07:46 AM | 117609 | |||||||||||||||||||||||||||||
| 493318 | 9601 | 8/25/2021 8:06:58 AM | 8/25/2021 8:07:25 AM | IVR call: statement | Received call for statement for account 10290196 undefined | 8486 | 8/25/2021 8:07:25 AM | ||||||||||||||||||||||||||||||||||
| 493316 | 9601 | 8/25/2021 8:06:06 AM | 8/25/2021 8:06:06 AM | IVR call:$136 | Received call for $669 for account 10290196 | 8486 | 8/25/2021 8:06:06 AM | ||||||||||||||||||||||||||||||||||
| 493314 | 6734 | 8/25/2021 8:04:46 AM | 8/25/2021 8:05:09 AM | IVR call: statement | Received call for statement for account 10239779 sent message: 1879 | 8 | 2 | 5854 | 79 | 79 | 8/25/2021 8:05:09 AM | 117608 | |||||||||||||||||||||||||||||
| 493306 | 6734 | 8/25/2021 7:59:03 AM | 8/25/2021 7:59:04 AM | IVR call: balance | Received call for balance for account 10239779 undefined | 7 | 2 | 5854 | 78 | 78 | 8/25/2021 7:59:04 AM | ||||||||||||||||||||||||||||||
| 493293 | 6857 | 8/25/2021 7:49:05 AM | 8/25/2021 7:49:06 AM | IVR call: balance | Received call for balance for account 10261381 undefined | 7 | 2 | 5968 | 78 | 78 | 8/25/2021 7:49:06 AM | ||||||||||||||||||||||||||||||
| 493292 | 9605 | 8/25/2021 7:49:01 AM | 8/25/2021 7:49:02 AM | IVR call: balance | Received call for balance for account 10347201 undefined | 7 | 2 | 8490 | 78 | 78 | 8/25/2021 7:49:02 AM | ||||||||||||||||||||||||||||||
| 493285 | 9604 | 8/25/2021 7:46:10 AM | 8/25/2021 7:46:48 AM | IVR call: statement | Received call for statement for account 10005393 sent message: 1878 | 8 | 2 | 8489 | 79 | 79 | 8/25/2021 7:46:48 AM | 117607 | |||||||||||||||||||||||||||||
| 493284 | 6773 | 8/25/2021 7:45:54 AM | 8/25/2021 7:45:55 AM | IVR call: balance | Received call for balance for account 10022221 undefined | 7 | 2 | 5892 | 78 | 78 | 8/25/2021 7:45:55 AM | ||||||||||||||||||||||||||||||
| 493283 | 9603 | 8/25/2021 7:45:48 AM | 8/25/2021 7:46:18 AM | IVR call: statement | Received call for statement for account 10296719 sent message: 1877 | 8 | 2 | 8488 | 79 | 79 | 8/25/2021 7:46:18 AM | 117606 | |||||||||||||||||||||||||||||
| 493280 | 6734 | 8/25/2021 7:45:26 AM | 8/25/2021 7:45:27 AM | IVR call: balance | Received call for balance for account 10239779 undefined | 7 | 2 | 5854 | 78 | 78 | 8/25/2021 7:45:27 AM | ||||||||||||||||||||||||||||||
| 493273 | 9603 | 8/25/2021 7:44:12 AM | 8/25/2021 7:44:13 AM | IVR call: balance | Received call for balance for account 10296719 undefined | 7 | 2 | 8488 | 78 | 78 | 8/25/2021 7:44:13 AM | ||||||||||||||||||||||||||||||
| 9602 | 8/25/2021 7:37:20 AM | 12/6/2022 2:31:03 PM | water query | HIGH CONSUMPTION.<div><br></div><div>6 MONTHS POLICY 20210727</div><br/><b>Journal Number</b>: [914855]<br/><b>Journal Amount</b>: [63476.54] | 27 | 3 | 8487 | 15 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"32","un":"andisiwem","dt":"2021-08-25T07:43:30.559Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:26:50.597Z"}] | 1 | 101 | 14 | 12/6/2022 2:30:49 PM | 2 | 2 |