Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 493584 | 6764 | 8/25/2021 10:56:02 AM | 8/25/2021 10:56:03 AM | IVR call: balance | Received call for balance for account 10075350 undefined | 7 | 2 | 5884 | 78 | 78 | 8/25/2021 10:56:03 AM | ||||||||||||||||||||||||||||||
| 493563 | 7206 | 8/25/2021 10:39:33 AM | 8/25/2021 10:39:34 AM | IVR call: balance | Received call for balance for account 10351266 undefined | 7 | 2 | 6292 | 78 | 78 | 8/25/2021 10:39:34 AM | ||||||||||||||||||||||||||||||
| 493560 | 9611 | 8/25/2021 10:37:12 AM | 8/25/2021 10:37:13 AM | IVR call: balance | Received call for balance for account 10431537 undefined | 7 | 2 | 8495 | 78 | 78 | 8/25/2021 10:37:13 AM | ||||||||||||||||||||||||||||||
| 493554 | 9610 | 8/25/2021 10:34:46 AM | 8/25/2021 10:34:47 AM | IVR call: balance | Received call for balance for account 10352949 undefined | 7 | 2 | 8494 | 78 | 78 | 8/25/2021 10:34:47 AM | ||||||||||||||||||||||||||||||
| 493552 | 9610 | 8/25/2021 10:34:04 AM | 8/25/2021 10:34:05 AM | IVR call: balance | Received call for balance for account 10352949 undefined | 7 | 2 | 8494 | 78 | 78 | 8/25/2021 10:34:05 AM | ||||||||||||||||||||||||||||||
| 493550 | 9609 | 8/25/2021 10:32:05 AM | 8/25/2021 10:32:07 AM | IVR call: balance | Received call for balance for account 10352944 undefined | 7 | 2 | 8493 | 78 | 78 | 8/25/2021 10:32:07 AM | ||||||||||||||||||||||||||||||
| 493538 | 6867 | 8/25/2021 10:24:39 AM | 8/25/2021 10:25:01 AM | IVR call: statement | Received call for statement for account 10139226 sent message: 1883 | 8 | 2 | 5978 | 79 | 79 | 8/25/2021 10:25:01 AM | 117612 | |||||||||||||||||||||||||||||
| 493537 | 6867 | 8/25/2021 10:23:44 AM | 8/25/2021 10:23:45 AM | IVR call: balance | Received call for balance for account 10139226 undefined | 7 | 2 | 5978 | 78 | 78 | 8/25/2021 10:23:45 AM | ||||||||||||||||||||||||||||||
| 493536 | 9518 | 8/25/2021 10:23:32 AM | 8/25/2021 10:23:33 AM | IVR call: balance | Received call for balance for account 10357233 undefined | 7 | 2 | 8415 | 78 | 78 | 8/25/2021 10:23:33 AM | ||||||||||||||||||||||||||||||
| 493532 | 9448 | 8/25/2021 10:22:44 AM | 8/25/2021 10:22:45 AM | IVR call: balance | Received call for balance for account 10430074 undefined | 7 | 2 | 8350 | 78 | 78 | 8/25/2021 10:22:45 AM | ||||||||||||||||||||||||||||||
| 493530 | 7215 | 8/25/2021 10:21:40 AM | 10/14/2021 9:57:19 AM | IVR call: statement | Received call for statement for account 10331566 sent message: 1882 | 8 | 2 | 537 | 79 | [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T09:57:19.787Z"}] | 79 | 10/14/2021 9:57:19 AM | 117611 | 17 | |||||||||||||||||||||||||||
| 493514 | 5804 | 8/25/2021 10:11:11 AM | 8/25/2021 10:11:12 AM | IVR call: balance | Received call for balance for account 10194168 undefined | 7 | 2 | 4950 | 78 | 78 | 8/25/2021 10:11:12 AM | ||||||||||||||||||||||||||||||
| 493510 | 7215 | 8/25/2021 10:09:05 AM | 8/25/2021 10:09:06 AM | IVR call: balance | Received call for balance for account 10331566 undefined | 7 | 2 | 537 | 78 | 78 | 8/25/2021 10:09:06 AM | ||||||||||||||||||||||||||||||
| 493505 | 9608 | 8/25/2021 10:07:27 AM | 8/25/2021 10:07:29 AM | IVR call: balance | Received call for balance for account 20132092 undefined | 7 | 2 | 3776 | 78 | 78 | 8/25/2021 10:07:29 AM | ||||||||||||||||||||||||||||||
| 493496 | 7761 | 8/25/2021 10:03:58 AM | 8/25/2021 10:03:59 AM | IVR call: balance | Received call for balance for account 10423878 undefined | 7 | 2 | 6806 | 78 | 78 | 8/25/2021 10:03:59 AM | ||||||||||||||||||||||||||||||
| 493492 | 7761 | 8/25/2021 10:02:28 AM | 8/25/2021 10:02:29 AM | IVR call: balance | Received call for balance for account 10423878 undefined | 7 | 2 | 6806 | 78 | 78 | 8/25/2021 10:02:29 AM | ||||||||||||||||||||||||||||||
| 493477 | 6837 | 8/25/2021 9:46:37 AM | 8/25/2021 9:46:38 AM | IVR call: balance | Received call for balance for account 10005955 undefined | 7 | 2 | 5949 | 78 | 78 | 8/25/2021 9:46:38 AM | ||||||||||||||||||||||||||||||
| 493471 | 4872 | 8/25/2021 9:40:07 AM | 8/25/2021 9:40:08 AM | IVR call: balance | Received call for balance for account 10378425 undefined | 7 | 2 | 4071 | 78 | 78 | 8/25/2021 9:40:08 AM | ||||||||||||||||||||||||||||||
| 493447 | 8220 | 8/25/2021 9:13:05 AM | 8/25/2021 9:13:06 AM | IVR call: balance | Received call for balance for account 10036412 undefined | 7 | 2 | 7236 | 78 | 78 | 8/25/2021 9:13:06 AM | ||||||||||||||||||||||||||||||
| 493444 | 6761 | 8/25/2021 9:10:19 AM | 8/25/2021 9:10:44 AM | IVR call: statement | Received call for statement for account 10072740 sent message: 1881 | 8 | 2 | 5881 | 79 | 79 | 8/25/2021 9:10:44 AM | 117610 |