Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 493749 | 9614 | 8/25/2021 1:05:13 PM | 8/25/2021 1:06:43 PM | IVR call: statement | Received call for statement for account 10288248 sent message: 1890 | 8 | 2 | 8498 | 79 | 79 | 8/25/2021 1:06:43 PM | 117619 | |||||||||||||||||||||||||||||
| 493750 | 7129 | 8/25/2021 1:04:23 PM | 8/25/2021 1:04:24 PM | IVR call: balance | Received call for balance for account 10169561 undefined | 7 | 2 | 6220 | 78 | 78 | 8/25/2021 1:04:24 PM | ||||||||||||||||||||||||||||||
| 493746 | 5548 | 8/25/2021 1:02:13 PM | 8/25/2021 1:02:14 PM | IVR call: balance | Received call for balance for account 10036229 undefined | 7 | 2 | 4714 | 78 | 78 | 8/25/2021 1:02:14 PM | ||||||||||||||||||||||||||||||
| 493740 | 6235 | 8/25/2021 12:56:34 PM | 8/25/2021 12:57:01 PM | IVR call: statement | Received call for statement for account 10386659 sent message: 1888 | 8 | 2 | 5359 | 79 | 79 | 8/25/2021 12:57:01 PM | 117617 | |||||||||||||||||||||||||||||
| 493727 | 6032 | 8/25/2021 12:47:00 PM | 8/25/2021 12:47:01 PM | IVR call: balance | Received call for balance for account 10365660 undefined | 7 | 2 | 5165 | 78 | 78 | 8/25/2021 12:47:01 PM | ||||||||||||||||||||||||||||||
| 493715 | 8380 | 8/25/2021 12:36:32 PM | 8/25/2021 12:36:33 PM | IVR call: balance | Received call for balance for account 10046369 undefined | 7 | 2 | 7386 | 78 | 78 | 8/25/2021 12:36:33 PM | ||||||||||||||||||||||||||||||
| 493694 | 8740 | 8/25/2021 12:28:07 PM | 8/25/2021 12:28:09 PM | IVR call: balance | Received call for balance for account 10427707 undefined | 7 | 2 | 7715 | 78 | 78 | 8/25/2021 12:28:09 PM | ||||||||||||||||||||||||||||||
| 493689 | 9128 | 8/25/2021 12:25:00 PM | 8/25/2021 12:25:28 PM | IVR call: statement | Received call for statement for account 10046192 sent message: 1887 | 8 | 2 | 8070 | 79 | 79 | 8/25/2021 12:25:28 PM | 117616 | |||||||||||||||||||||||||||||
| 493683 | 9613 | 8/25/2021 12:19:44 PM | 8/25/2021 12:19:45 PM | IVR call: balance | Received call for balance for account 10005956 undefined | 7 | 2 | 8497 | 78 | 78 | 8/25/2021 12:19:45 PM | ||||||||||||||||||||||||||||||
| 493678 | 6836 | 8/25/2021 12:18:08 PM | 8/25/2021 12:18:09 PM | IVR call: balance | Received call for balance for account 20091664 undefined | 7 | 2 | 5948 | 78 | 78 | 8/25/2021 12:18:09 PM | ||||||||||||||||||||||||||||||
| 493675 | 6836 | 8/25/2021 12:17:20 PM | 8/25/2021 12:17:21 PM | IVR call: balance | Received call for balance for account 20091664 undefined | 7 | 2 | 5948 | 78 | 78 | 8/25/2021 12:17:21 PM | ||||||||||||||||||||||||||||||
| 493662 | 6761 | 8/25/2021 12:09:24 PM | 8/25/2021 12:09:41 PM | IVR call: statement | Received call for statement for account 10072740 sent message: 1886 | 8 | 2 | 5881 | 79 | 79 | 8/25/2021 12:09:41 PM | 117615 | |||||||||||||||||||||||||||||
| 493658 | 5017 | 8/25/2021 12:01:45 PM | 8/25/2021 12:01:46 PM | IVR call: balance | Received call for balance for account 10284186 undefined | 7 | 2 | 4201 | 78 | 78 | 8/25/2021 12:01:46 PM | ||||||||||||||||||||||||||||||
| 493657 | 8045 | 8/25/2021 12:00:34 PM | 8/25/2021 12:00:54 PM | IVR call: statement | Received call for statement for account 10394264 sent message: 1885 | 8 | 2 | 7079 | 79 | 79 | 8/25/2021 12:00:54 PM | 117614 | |||||||||||||||||||||||||||||
| 493645 | 8045 | 8/25/2021 11:51:49 AM | 8/25/2021 11:51:50 AM | IVR call: balance | Received call for balance for account 10394264 undefined | 7 | 2 | 7079 | 78 | 78 | 8/25/2021 11:51:50 AM | ||||||||||||||||||||||||||||||
| 493631 | 5017 | 8/25/2021 11:45:57 AM | 8/25/2021 11:45:58 AM | IVR call: balance | Received call for balance for account 10284186 undefined | 7 | 2 | 4201 | 78 | 78 | 8/25/2021 11:45:58 AM | ||||||||||||||||||||||||||||||
| 493630 | 5017 | 8/25/2021 11:45:21 AM | 8/25/2021 11:45:22 AM | IVR call: balance | Received call for balance for account 10284186 undefined | 7 | 2 | 4201 | 78 | 78 | 8/25/2021 11:45:22 AM | ||||||||||||||||||||||||||||||
| 493623 | 9612 | 8/25/2021 11:36:38 AM | 11/12/2021 8:09:37 AM | IVR call: statement | Received call for statement for account 10357584 sent message: 1884 | 8 | 2 | 8496 | 79 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-11-12T08:09:37.392Z"}] | 79 | 11/12/2021 8:09:37 AM | 117613 | 16 | |||||||||||||||||||||||||||
| 493598 | 8327 | 8/25/2021 11:07:14 AM | 8/25/2021 11:07:15 AM | IVR call: balance | Received call for balance for account 10416491 undefined | 7 | 2 | 7335 | 78 | 78 | 8/25/2021 11:07:15 AM | ||||||||||||||||||||||||||||||
| 493596 | 8327 | 8/25/2021 11:06:08 AM | 8/25/2021 11:06:09 AM | IVR call: balance | Received call for balance for account 10416491 undefined | 7 | 2 | 7335 | 78 | 78 | 8/25/2021 11:06:09 AM |