Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 494857 | 9648 | 8/26/2021 12:04:24 PM | 9/27/2021 9:14:07 AM | IVR call: statement | Received call for statement for account 10364415 sent message: 1910 | 8 | 2 | 8528 | 79 | [{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-27T09:14:07.812Z"}] | 79 | 9/27/2021 9:14:07 AM | 117639 | 230 | |||||||||||||||||||||||||||
| 9647 | 8/26/2021 12:01:57 PM | 11/20/2021 10:44:40 AM | 6 months policy | six months policy adjusted<br/><b>Journal Number</b>: [bj71069272] | 24 | 3 | 8527 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"15","un":"chumab","dt":"2021-08-26T12:00:01.299Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-21T12:08:10.823Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-21T12:10:32.014Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-27T13:26:12.017Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:44:16.057Z"}] | 1 | 101 | 14 | 14 | |||||||||||||||||||||||||
| 494833 | 9646 | 8/26/2021 11:44:57 AM | 8/26/2021 11:44:58 AM | IVR call: balance | Received call for balance for account 10152291 undefined | 7 | 2 | 8526 | 78 | 78 | 8/26/2021 11:44:58 AM | ||||||||||||||||||||||||||||||
| 494823 | 9645 | 8/26/2021 11:35:23 AM | 8/26/2021 11:35:55 AM | IVR call: statement | Received call for statement for account 10219554 undefined | 8525 | 8/26/2021 11:35:55 AM | ||||||||||||||||||||||||||||||||||
| 494816 | 9645 | 8/26/2021 11:31:16 AM | 8/26/2021 11:31:36 AM | IVR call: statement | Received call for statement for account 10219554 undefined | 8525 | 8/26/2021 11:31:36 AM | ||||||||||||||||||||||||||||||||||
| 494813 | 5582 | 8/26/2021 11:29:40 AM | 8/26/2021 11:29:55 AM | IVR call: statement | Received call for statement for account 10404224 undefined | 4747 | 8/26/2021 11:29:55 AM | ||||||||||||||||||||||||||||||||||
| 494790 | 6521 | 8/26/2021 10:55:11 AM | 8/26/2021 10:55:12 AM | IVR call: balance | Received call for balance for account 10047790 undefined | 7 | 2 | 247 | 78 | 78 | 8/26/2021 10:55:12 AM | ||||||||||||||||||||||||||||||
| 494776 | 6528 | 8/26/2021 10:49:49 AM | 8/26/2021 10:49:50 AM | IVR call: balance | Received call for balance for account 10006754 undefined | 7 | 2 | 5646 | 78 | 78 | 8/26/2021 10:49:50 AM | ||||||||||||||||||||||||||||||
| 494748 | 4515 | 8/26/2021 10:38:50 AM | 8/26/2021 10:38:51 AM | IVR call: balance | Received call for balance for account 10409736 undefined | 7 | 2 | 3845 | 78 | 78 | 8/26/2021 10:38:51 AM | ||||||||||||||||||||||||||||||
| 494735 | 7048 | 8/26/2021 10:32:29 AM | 8/26/2021 10:32:59 AM | IVR call: statement | Received call for statement for account 10263834 sent message: 1909 | 8 | 2 | 1043 | 79 | 79 | 8/26/2021 10:32:59 AM | 117638 | |||||||||||||||||||||||||||||
| 494725 | 7048 | 8/26/2021 10:31:21 AM | 8/26/2021 10:31:22 AM | IVR call:$140 | Received call for $673 for account 10263834 | 1043 | 8/26/2021 10:31:22 AM | ||||||||||||||||||||||||||||||||||
| 9644 | 8/26/2021 10:27:39 AM | 3/28/2022 7:08:29 AM | Late termination | Late termination<br/><b>Journal Number</b>: [068170] | 24 | 3 | 8524 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-08-26T10:25:43.258Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:37:58.687Z"}] | 6 | 122 | 14 | 14 | |||||||||||||||||||||||||
| 494714 | 6876 | 8/26/2021 10:24:48 AM | 8/26/2021 10:24:49 AM | IVR call: balance | Received call for balance for account 10037001 undefined | 7 | 2 | 5987 | 78 | 78 | 8/26/2021 10:24:49 AM | ||||||||||||||||||||||||||||||
| 494700 | 9643 | 8/26/2021 10:15:30 AM | 8/26/2021 10:16:03 AM | IVR call: statement | Received call for statement for account 10432955 sent message: 1908 | 8 | 2 | 8523 | 79 | 79 | 8/26/2021 10:16:03 AM | 117637 | |||||||||||||||||||||||||||||
| 494699 | 8383 | 8/26/2021 10:13:17 AM | 8/26/2021 10:13:18 AM | IVR call: balance | Received call for balance for account 10199262 undefined | 7 | 2 | 7389 | 78 | 78 | 8/26/2021 10:13:18 AM | ||||||||||||||||||||||||||||||
| 494676 | 9642 | 8/26/2021 9:42:35 AM | 8/26/2021 9:42:56 AM | IVR call: statement | Received call for statement for account 10419256 sent message: 1907 | 8 | 2 | 8522 | 79 | 79 | 8/26/2021 9:42:56 AM | 117636 | |||||||||||||||||||||||||||||
| 494675 | 9641 | 8/26/2021 9:41:58 AM | 8/26/2021 9:41:59 AM | IVR call: balance | Received call for balance for account 10020719 undefined | 7 | 2 | 8521 | 78 | 78 | 8/26/2021 9:41:59 AM | ||||||||||||||||||||||||||||||
| 494670 | 9641 | 8/26/2021 9:39:51 AM | 8/26/2021 9:39:53 AM | IVR call: balance | Received call for balance for account 10020719 undefined | 7 | 2 | 8521 | 78 | 78 | 8/26/2021 9:39:53 AM | ||||||||||||||||||||||||||||||
| 494660 | 8227 | 8/26/2021 9:31:07 AM | 8/26/2021 9:31:08 AM | IVR call: balance | Received call for balance for account 10343212 undefined | 7 | 2 | 7240 | 78 | 78 | 8/26/2021 9:31:08 AM | ||||||||||||||||||||||||||||||
| 494651 | 5314 | 8/26/2021 9:25:13 AM | 8/26/2021 9:25:32 AM | IVR call: statement | Received call for statement for account 10007551 sent message: 1906 | 8 | 2 | 4486 | 79 | 79 | 8/26/2021 9:25:32 AM | 117635 |