Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 495172 | 5182 | 8/26/2021 3:21:02 PM | 8/26/2021 3:21:03 PM | IVR call: balance | Received call for balance for account 10347861 undefined | 7 | 2 | 4365 | 78 | 78 | 8/26/2021 3:21:03 PM | ||||||||||||||||||||||||||||||
| 495163 | 6995 | 8/26/2021 3:10:21 PM | 8/26/2021 3:10:43 PM | IVR call: statement | Received call for statement for account 10020498 sent message: 1917 | 8 | 2 | 6093 | 79 | 79 | 8/26/2021 3:10:43 PM | 117646 | |||||||||||||||||||||||||||||
| 495157 | 6995 | 8/26/2021 3:08:30 PM | 8/26/2021 3:08:32 PM | IVR call: balance | Received call for balance for account 10020498 undefined | 7 | 2 | 6093 | 78 | 78 | 8/26/2021 3:08:32 PM | ||||||||||||||||||||||||||||||
| 495154 | 6995 | 8/26/2021 3:07:42 PM | 8/26/2021 3:07:44 PM | IVR call: balance | Received call for balance for account 10020498 undefined | 7 | 2 | 6093 | 78 | 78 | 8/26/2021 3:07:44 PM | ||||||||||||||||||||||||||||||
| 495152 | 9660 | 8/26/2021 3:02:30 PM | 1/21/2022 9:57:55 AM | IVR call: statement | Received call for statement for account 10175142 sent message: 1916 | 8 | 2 | 8505 | 79 | [{"op":"R","uid":"18","un":"lindan","dt":"2022-01-21T09:57:22.201Z"}] | 79 | 1/21/2022 9:57:55 AM | 117645 | 18 | |||||||||||||||||||||||||||
| 495138 | 8371 | 8/26/2021 2:54:19 PM | 8/26/2021 2:54:40 PM | IVR call: statement | Received call for statement for account 10216988 sent message: 1915 | 8 | 2 | 7377 | 79 | 79 | 8/26/2021 2:54:40 PM | 117644 | |||||||||||||||||||||||||||||
| 495106 | 8975 | 8/26/2021 2:27:08 PM | 8/26/2021 2:27:26 PM | IVR call: statement | Received call for statement for account 10045380 sent message: 1914 | 8 | 2 | 7932 | 79 | 79 | 8/26/2021 2:27:26 PM | 117643 | |||||||||||||||||||||||||||||
| 495103 | 9659 | 8/26/2021 2:25:58 PM | 8/26/2021 2:26:19 PM | IVR call: statement | Received call for statement for account 10045351 sent message: 1913 | 8 | 2 | 8539 | 79 | 79 | 8/26/2021 2:26:19 PM | 117642 | |||||||||||||||||||||||||||||
| 495100 | 9659 | 8/26/2021 2:24:31 PM | 8/26/2021 2:24:32 PM | IVR call: balance | Received call for balance for account 10045351 undefined | 7 | 2 | 8539 | 78 | 78 | 8/26/2021 2:24:32 PM | ||||||||||||||||||||||||||||||
| 495064 | 9658 | 8/26/2021 1:47:27 PM | 8/26/2021 1:47:28 PM | IVR call: balance | Received call for balance for account 10011068 undefined | 7 | 2 | 8538 | 78 | 78 | 8/26/2021 1:47:28 PM | ||||||||||||||||||||||||||||||
| 495045 | 7604 | 8/26/2021 1:42:30 PM | 8/26/2021 1:42:32 PM | IVR call: balance | Received call for balance for account 10345478 undefined | 7 | 2 | 6656 | 78 | 78 | 8/26/2021 1:42:32 PM | ||||||||||||||||||||||||||||||
| 495002 | 9657 | 8/26/2021 1:12:01 PM | 2/15/2022 7:29:21 AM | IVR call: balance | Received call for balance for account 10367370 undefined | 7 | 2 | 8537 | 78 | [{"op":"R","uid":"18","un":"lindan","dt":"2022-02-15T07:29:21.921Z"}] | 78 | 2/15/2022 7:29:21 AM | 18 | ||||||||||||||||||||||||||||
| 495000 | 4876 | 8/26/2021 1:11:12 PM | 8/26/2021 1:11:12 PM | IVR call: balance | Received call for balance for account 10023057 undefined | 7 | 2 | 4074 | 78 | 78 | 8/26/2021 1:11:12 PM | ||||||||||||||||||||||||||||||
| 494998 | 9656 | 8/26/2021 1:10:42 PM | 8/26/2021 1:10:43 PM | IVR call: balance | Received call for balance for account 10367376 undefined | 7 | 2 | 8536 | 78 | 78 | 8/26/2021 1:10:43 PM | ||||||||||||||||||||||||||||||
| 494994 | 9655 | 8/26/2021 1:09:31 PM | 8/26/2021 1:09:32 PM | IVR call: balance | Received call for balance for account 20351418 undefined | 7 | 2 | 8535 | 78 | 78 | 8/26/2021 1:09:32 PM | ||||||||||||||||||||||||||||||
| 494978 | 4727 | 8/26/2021 12:59:33 PM | 8/26/2021 12:59:33 PM | IVR call: balance | Received call for balance for account 10034184 undefined | 7 | 2 | 4002 | 78 | 78 | 8/26/2021 12:59:33 PM | ||||||||||||||||||||||||||||||
| 9654 | 8/26/2021 12:57:33 PM | 3/28/2022 7:10:22 AM | LATE TERMINATION | LATE TERMINATION<br/><b>Journal Number</b>: [069363] | 27 | 3 | 8534 | 11 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-08-26T12:55:37.380Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:48:37.986Z"}] | 6 | 122 | 14 | 3/28/2022 7:10:22 AM | 11 | 14 | ||||||||||||||||||||||
| 494970 | 6528 | 8/26/2021 12:57:22 PM | 8/26/2021 12:57:23 PM | IVR call: balance | Received call for balance for account 10006754 undefined | 7 | 2 | 5646 | 78 | 78 | 8/26/2021 12:57:23 PM | ||||||||||||||||||||||||||||||
| 494969 | 5804 | 8/26/2021 12:56:58 PM | 8/26/2021 12:56:59 PM | IVR call: balance | Received call for balance for account 10194168 undefined | 7 | 2 | 4950 | 78 | 78 | 8/26/2021 12:56:59 PM | ||||||||||||||||||||||||||||||
| 9555 | 8/26/2021 12:56:21 PM | 4/12/2022 9:43:30 AM | DOG TAX | INCORRECT DOG TAX CHARGE<div><br></div><div>CONSUMER HAS 1 DOG INSTEAD OF 2</div><br><b>Journal Number</b>: [069356]<div><br></div><div><b>RESPONSE QRC</b> :Rev Dog Tax, Journal {069356}Authorized.</div> | 27 | 3 | 4553 | 7 | 2 | 23 | 109 | 75 | [{"op":"R","uid":"5","un":"ivanh","dt":"2021-08-26T12:54:24.954Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-08-27T07:45:49.872Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-09-03T08:35:11.342Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-09-22T12:53:34.584Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-12T10:43:43.854Z"}] | 93 | 50 | 230 | 4/12/2022 9:43:30 AM | 7 | 230 |